GlamuletReviews 1,501

Overall, the experience was good. The items were what I was expecting, well packaged. The only glitch was getting the items to our house. They were suppose to be dropped off at our house. Unfortunately, the package made it as far as Kamloops then the DHL representative contacted us regarding pick up which is over an hour away. We worked out a way to get it to a representative closer to Tappen. Now I know that if a courier is used, we will need to figure out how to get the items once they are closer to home.

I ordered a bracelet from glamulet, i had thought it was a Pandora brand, after order, i realized it was not. I have called at least 20 times and finally left a message try I g to get someone to be able to help me. If the bracelet were for me, it would be fine, but, it is a gift for my daughter in law who specifically asked for a pandora. Glamulet prices are great and I would proba my have ordered from them again, but seeing that I have called, emailed and messaged on Facebook and still can't get a response, don't think I wil. I'm hoping to get a refund on my pay pal account so that I can get the gift I had hoped I had ordered

When paying $30 for a charm I thought I would get a really good quality experience but it has been a nightmare! I ordered over a week ago, 3-5 day shipping, and it still isn't here. Not only that but I cannot track the shipping because it is coming from China, which I only found out after placing my order. The product specifications stated it was in stock in the United States but apparently that wasn't true. I contacted customer service and they were no help whatsoever. I bought this as a gift for someone with no indication of when it might get here. Like I said I won't be ordering from them again.

At first i thought the prices were great, i didn't realize the currency was USD. Even when i paid for my order, there was nowhere on the receipt that said I'm paying in USD. Only after i saw a much bigger charge on my credit card did i realize what had happened. Few weeks later, i finally received the product. The site seriously photoshops all the pictures. The bracelet i got was a completely different color, the ring wasn't nearly as shiny. Very dull actually. Everything was also tarnished. I had to clean it with the cloth that was in the package. Even after cleaning the product didn't look as good as it should. Very disappointed.

Firstly I placed my order wrong and ordered the incorrect ring size, I contacted Glamulet and requested to change my order before it was delivered. My request was fulfilled the same day, excellent customer service, very pleased. The item turned up within less than 1 week, much earlier than I was expecting. I am very pleased with the quality of the jewellery I have received, the princess ring has a good quality band (not thin and cheap) and the princess charm is adorable on the necklace. Cannot wait to see my nieces face when she receives them for her 16th birthday. Thank you Glamulet

I placed my order over a month ago. I ordered a picture charm, the one with a paw with a puppy picture as a gift for my mother since our family dog had passed away. I received a tracking # on Oct 10th. Here we are Nov. 4th and no items have made it to me yet. However, I've received about half a dozen emails asking me to rate my experience. How can I do that when I don't even have the items I ordered and every time I go to track my shipment there is no update. I called the post office for an update and was told that my tracking # was not eligible for a query update because Glamulet did not insure the package and because it was coming from a different country they were not required to update their tracking info. I'm highly disappointed and sad as this was a meaningful gift for my mother after losing her beloved pet. I ordered from them since my I had placed a similar order about six months before and had no issues. But never again. Sorry.