I asked a question in nov and got an answer in the middle of dec. I would not have bought the charms if I had known it was coming from china. You need to do more.
30 days later still no charm says left China on Dec 1st no further tracking. I think it's a scam. At this point I don't care about the money. But the custom charm was for my daughter for Christmas :(
Not impressed with the Arc de Triumph charm. It looks cheap and junky and i feel completely ripped off by the $51.99 price tag. Won't be be buying from you again.
I was on yutube watching Pandora reviews, when I came across your product. A lot of yutubers had done a review on your bracelets and pendent. I was amazed with the quality and the similarity to the Pandora bracelets so I decided to buy my daughter and I a bracelet with a few pendent. We do own Pandora products but I wanted to give you a try. I haven't received my bracelet yet but I will be a frequent shopper. I love the price, styles and large inventory.
You do great jewlery actualy but they have very small size. And not matching the beats size. I wonder to increase the size a bite to have homogenous size and put referance in the site to help the customer to chose the right size and match their bracelet... thank u
The tracking system is terrible. The last tracking date was May 7th and it arrived in Miami, Florida. Since that date it has not been updated. It stated in transit arrive by May 12th.it is now May 13th. Tracking still has May 7th Miami and I live in Florida and I still don't have the package and know way of finding out where it is. Very unhappy!
Fantastic charm I love it. I was not sure how it would look but I'm very happy with the outcome. Postage a bit slow but it did get to me in time for mothers day.
I bought the "home sweet home" bead, but it was hard to make out the message because it was soo-o-o-o tiny. I'd like a refund so could you please supply a customer service telephone number?
I was able to order a quality, bespoke charm as a present for my daughter-in-law in memory of her much- loved dog. The process was simple and the service excellent. I'm delighted with the result!
In the promotion they say they are going to give you a free bracelet with your charm, all I got was the charm!
I messaged them but no reply, stay well clear of this company!
My daughter bought the bracelet for me, I then treated myself to a few charms. So far so good. Very happy with my purchase can't wait to place another order
I ordered a ring with express shipping (which I paid extra for) was 2 weeks late. I emailed them about the whereabouts of my order and never got a reply.
The items are lovely and the assistance have been great. They did all they could to keep me informed and reimburse in a timely manner. I would recommend this site.
Contacted them via their website TWICE to no avail. When I finally received my photo charm it was so small the picture was barely recognisable. Disappointed to say the least.
I ordered the ring on November 18th and it wasn't shipped until December 1st. It is December 12th and I still didn't receive the ring. I hope I get it before Christmas because it is a gift for my daughter.
First time order from Glamulet, I ordered on Apr. 27 and next day had one person from Glamulet to confirm my order and shipping address. After that I wait for few days then I try to research from internet and find out the customer service email address to ask my order shipping info those details then understand my order been shipped. I received my order on May. 03.
All in all, it still has some area to improve. Ex. On the first place I placed my order, there should be a Email confirmation sent to my email. (I have checked my email including spam, I am sure that I didn't get email confirmation.) Secondly, I log in the website my order status is always under "verifying". Until now even I receive my order it is still showing "verifying". I don't quite understand why the status cannot be changed.
Third, the contact cannot be found in their official website. I only can find out from internet and understand their customer service email address. Moreover, there is no direct contact telephone which i feel this is the most worried part. I don't even know how it is going on.
Glamulet is not proactive update me regarding my order. I don't know what happen but I hope that they can improve otherwise I am not dare to buy from their website again.
Still haven't gotten my email confirmation. Ordered 5/8 it said i would get the email in 2 days with tracking number.**NOT No one ever answers the phone number I found online NOT THEIR WEBSITE and no response to my emailS i sent.
It seemed to take a long time to arrive, but when it did, I was very pleased with the photo charm.
I have it on my Pandora bracelet, and although picture is quite small people do notice it.
I received the bracelet very quickly. The quality looks to be very good. This was my first purchase with Glamulet. It is for a birthday gift, and I'm sure my daughter will like it.
Order an item over a month. Sent numerous messages, no response. No tracking update on item. My friend ordered 8 days after me.and has received her item. I am furious! This was a gift.
Answer: Waiting close to a month and no sign on when the order will be delivered.
Answer: No, they are not based in the US but sport a California address. This can be verified if you spend a moment digging. How is this possible? Isn't this fraud?
Glamulet has a rating of 3.1 stars from 1,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm and quick delivery. Glamulet ranks 319th among Fashion Jewelry sites.