The vendor needs to give better indication of how long the delivery time will be. My acct was debited when I purchased it online. However, I didn't receive the item for 2 weeks, which was beyond the time I intended to gift the item.
I will never buy anything from this site again. I ordered charms for my wife on this site and I played extra for "guaranteed Christmas delivery" and as of the 26th of December it has failed to arrive! I have no idea when it will arrive.
Ordered a photo charm for my daughter birthday. Very pleased with it. Excellent value for money. Loved the tracking parcel on it, soknew where in the system my order was. Excellent
When I ordered the pictured beads I spent over a certain amount to get a free gift, this I was lead to believe was a bracelet and not a gift box which I could have bought for a lot less money. I am pleased with the beads but not the gift feel misslead.
Ordered 2 December and paid extra for express shipping (5-7 days) and it didn't get dispatched until the 16th, meaning I didn't get it in time for xmas, as I had gone back to australia by the time it arrived. Unacceptable.
I tried to communicate with you many times by email, but you never answer me. The reason I tried to contact you is that I don't buy nothing from you but someone have done purchase in behalf of me. Hence, could you contac me please.
On order said fuatanteeed delivery them when chasing up order said they couldn't guarantee delivery causing me 10 days of stress and worry. Very slow to reply to questions and will never use this shambles of a company again
The picture was very small, distorted & scratched. I was very sad because it was a gift for my sister of her & her son who passed. Not to mention trying to track my pkg. Was difficult as well. The charm was even scratched.
No order confirmation or response! Paid for my order December 3rd and received no email order confirmation. I have emailed, submitted a ticket and messaged over Facebook. No response! This is a Christmas gift and I have no way to track. The lack of communication is very disappointing.
I tried to order $300+ in merchandise for my first purchase. My Visa card was declined as the country of GB was blocked due to all the fraud coming there. I thought this was a Canadian company and my payment would come from there. After I had the block surpressed, I checked my order and all items were 4 of each a total of $1,100+ to be charged. Every time I tried to reduce the quantity of an item it would go back to 4. I left several phone messages and an email and had no response. I cancelled the order and may never order from them again. If the quantity and my order was correct, I wouldn't need to contact them. If you have any problems, don't expect to get it handled with Customer Service.
Tried to cancel my order was given confirmation that the order was cancelled but yet I was still charged and it still came, tried to contact costumer support and never heard back from them
Would recommend to anyone I was worrying as I never used this site before but will defo use it again and again! We got my nan the charm with a photo inside as she recently lost her fiancé so got him inside and she was so happy
I purchased the gold plated charms - unfortunately the gold is rubbing off very quickly.
Shame as the charms were lovely when they arrived but the plating must have been very thinkly coated. I have purchased several silver charms and they have been fine.
Very disappointed, paid extra for my parcel to be delivered within 5-7 days. Ordered on 9th December, now 18th and still no parcel has arrived. Tried to track, but could only get to 12th December at shanghai, no further tracking. Would like to know when this parcel is being de
Delivered and would also like a refund I paid for special express delivery
I was worried that the ring I ordered wouldn't arrive but just as shipping stated it arrived. I loved that the site gave me an email as soon as the ring was in my mail box. I even saw the carrier person walking over to the next house once I ran to my mail box.
Bright & Cheap, do fit pandora or 2 big, wivout added import cost. Hollow xplain price. Detailing not precise. Pandora far outclasses. Made in shanghai 4 £34. Over £115 profit & £17 import fee deferred 2 me. Not happy.
I read reviews and was getting my self very worried I wasn't going to get them but they came within a week and there going to make lovely Xmas presents
Thank you very much will be buying of you again :)
I ordered from your company and was given a tracking number, a shipping number and an order number. After a few days I tried to track my order. I couldn't get anywhere so I e mailed the company. They told me the shipping company would provide the verification number. I tried again and was given a verification number by the shipping company but it just said provide a valid number. Then it would give a different number. Again, the same message. I must have tried 6 or 7 times. I let it go and tried again in a few days, still the same trouble and same message. It is now 8 days and I still have no idea where the order is. I am disappointed and will hesitate to order from the company again.
I had only put my house number and town and postcode for my delivery address and didn't realise (yes I know my fault) but after the item not arriving after 10 days and no tracking number sent through email for me I sent them an email and got one back the next day telling me what I had done wrong... this was a present as well so needed it for a certain date... I was told they had tried ringing me and sent emails etc... which they hadn't so I had to wait again and still haven't received my item that I ordered on the 2nd Feb
I was worried after reading all the reviews that I wouldn't receive the 2 charms I ordered on 26 December 2016. I needn't have worried. They arrived yesterday within the 9-15 days quoted when ordering and they are lovely. I couldn't be happier but maybe I'm just one of the lucky ones!
Overview
Glamulet has a rating of 3.1 stars from 1,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm and quick delivery. Glamulet ranks 319th among Fashion Jewelry sites.
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- UNION CITY, CA, United States
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Business History
Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.
Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.
From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive review, Jackie!
We will keep doing it well and your on-going support will be greatly appreciated!