Giving Assistant has a rating of 3.5 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Giving Assistant most frequently mention customer service, and non profit. Giving Assistant ranks 15th among Coupons sites.
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Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe. By publication ARHABFARIDA
Decided to check out their site and not recommending it at all. „Payable" funds dissapearaed magically from my account a week ago with info „You have received Paypal payment". Of course nothing arrived to Paypal. Reported this to customer service - not responding totally even once. Looks like a dead site to me - AVOID.
Decided to check out their site and not recommending it at all. „Payable" funds dissapearaed magically from my account a week ago with info „You have received Paypal payment". Of course nothing arrived to Paypal. Reported this to customer service - not responding totally even once. Looks like a dead site to me - AVOID.
Giving assistant owes me Hundreds of dollars. They said they've made payments to my PayPal account and nothing has shown up. I have been a loyal customer for years. And it seems like money disappears here and there. And they can't account for it. I called the Better Business Bureau. Hopefully they'll be able to help. I am going to take them to court to get my money back. I don't get an answer.
Well like every comon cutomer i got scamed by these "site". When i collect enough so i can made my first withdraw they block my account and doesnt allow me even to enter to my profile. It says " Server issues" for over a month... come on... Stay away from this!
Surprised this site is only 2.5 stars. My opinion 1) easiest to use 2) excellent support 3) most consistent CASH back, and lastly if your a member you get an extra 2%
Ive been getting checks from Giving assistant on average $100 each week! And almost $6,500 since I became a member. I was able to earn a ton just by installing the browser add on so they can track my purchases, and then doing what I was already doing... shopping online.
So if you ask me, this is a close to a money tree as your going to get. If you like free money I would highly recommend checking this site out.
They owe me over $1,000 in commissions. I have repeatedly contacted them every way that I can. They do not respond, yet continue to operate and fleece people. They receive the money from the merchants and they're supposed to take the proceeds and issue a chunk back to the individuals. Instead, they're receiving the money from the merchants and pocketing the money.
This company will be gone soon. They are a scam company at this point. The fact that they're broke is one thing. The fact that they continue to lure people onto their website knowing they are not going to pay them out is criminal.
Tip for consumers:
Do not use this site!
Up to about a month ago Giving Assistant was functioning well, not great. Had numerous Store Clicks not appearing in my account. Resolved this by always logging out then in again. Most recently have not been able to log in. A pop up would say ‘There was a problem with the server'. Several attempts have been made to contact Customer Service with the email being returned as undeliverable.
Claims to give cash back on online shopping, I've tried it multiple times and it has never worked. Contacted customer support, they were extremely uncooperative, kept making excuses, deflected, and strung me along for more than a week worth of customer support messages. I've also seen real reviews that say their donation system to charities is highly suspect and most likely a fraud. Please avoid this fraudulent extension at all costs. I've used many other extensions that have worked perfectly as advertised. Attaching the email chain their CS strung me along on, for what would've amounted to maybe $5 worth of cash back. Absolutely $#*!ing ridiculous.
Tip for consumers:
Don't. Stick with reputable ones like Rakuten.
Products used:
Rakuten
Hi Kevin, sorry to hear you had a poor experience with Giving Assistant! Newegg has strict terms on what it offers cash back on and it looks like some of the items you purchased were non-commissionable. If you have any specific concerns about where donations go, please feel free to reach out further! We send quarterly check payments to all nonprofits that receive donations on our site.
They sent me a check via email, via a legit check service, but when I deposited it my bank returned it due to an invalid account, and then my bank charged me a return check fee. I've tried to message Giving Assistant but there is no reply and there is only a chat option, no emails or phone number contact info. Do not use this "service."
For the last 3-4 months no new money is being collected, other similar service are working so the issue is GA, also, I have money they need to pay me, and it's stuck in my account, service is not reachable for more than a month now.
Moved to Karma
I opened an account, bought bunch of things, got about $100 pending, some of it payable, but no button to cash out?!?! Sent an inquiry, how do I get the cash, and they all disappeared, my account too, like they never existed, no phone # to call, no way to contact them, RUN AWAY FROM THIS SCAM!
I tried quite a few of the Pizza Hut coupons this evening, all that were verified and supposedly successful minutes before. None of them worked when I applied them. Waste of time. Got one from Groupon.
They are apparently in liquidation or bankruptcy or something, with the site still up (when I last looked) and behaving like you will get cashback. But you won't. Maybe the lawyers are getting it all now? IDK but don't use them. Just don't. I was ripped off, and hope by posting this someone else won't be.
Tip for consumers:
Do not use this site - it may have been OK at one time but is a scam now
The portal adds fake order numbers instead of the real ones and then deletes them. There is no point in participating in this program.
IMHO: Deceptive practices. Expired coupons. You will waste your time. Suggest you stay away from this company.
I ordered 6 months via Giving Assistant and I have PAYABLE EARNINGS.
First I bound debit card from Payoneer. They didn't pay anything, so after a weak, I set PayPal account and on my profile in Giving Assistant I see 18 Jun 2019 they sent to my PayPal my earnings, but today I see nothing on PayPal yet.
Hey Alex, if you haven't already, shoot us an email at help@givingassistant.org and someone from our team will look into this straight away!
Not one of the coupon codes given worked. This was a waste of my time and resulted in feelings of frustration.
Codes dont work its a scam, they just get you to click through to the websites from their site so that they can earn revenue from sending you over
The biggest cashback scam website out there. Didn't receive a single dime and none of my purchases were recorded. They didn't even respond to my claims even though I provided them with my receipts, screenshots, etc. Find some other site that offers less cashack but reliable..
Hi John, can you let me know the email on your Giving Assistant account? I can personally take a look into this!
I was looking to make a big purchase and looking on many sites that gives cash back i was lured by giving assistant that shows on their site and on their app that would give 10% back while others would give 5% or less. Little that i knew that was a big bait and switch and ended up having no cash back at all. I contacted them and told them that on their site was showing 10% cash back and nowhere on their site says otherwise. Their response was to read the privacy and policy of the site i bought from and not theirs. I think this is very misleading since they are the one providing the service of giving me 10% cash back and not the site i bought from. For me this is a big deal false advertisement and i think people should be well aware of this scam on this site.
Hi Rob, thanks for your feedback! While we wish that all merchants would offer flat cash back rates, many of them have very specific terms and exclusions based on what you purchase. These terms are determined completely by the merchant. To check for terms and exclusions, all you need to do is click the 'i' icon on the Shop Now button. Any terms that we know about will be listed there. I've pasted below the terms that AirBnb has listed on their store page.
'10% standard cash back for hosts only, on booked listing amount when guest checks in. Hosts must create listing after clicking through Giving Assistant.'
I ordered items from Kmart and I did not get paid for my purchases. It's been over 40 days and they told me, "they're still investigating". I have sent them the receipt, and every information they have requested. Definitely not using their site ever again!
Hi Haidar, thanks for your feedback! We did send a response letting you know that Kmart doesn't offer cash back when using a coupon code (we wish they did!). I attached a screenshot of their terms and exclusions for your reference, but us know if you have any questions about this.
Made over 20 purchased, everything shown on records for 2 weeks. Then all of the transactions was removed with the following message:
This is in response to a change made to the Sam's Club's order you placed on 01/25/2018.
We subtract cash back when:
-some, or all of an order is returned or refunded
-a backordered item fails to ship or process
-a discount or credit is applied to the order after Giving Assistant received notice of the order.
Pure B. S., many other website legit site on the internet, dont waist your time here.
Hi Vince - thanks for your review. We would love to know why this issue happened if the three reasons mentioned above were not valid. If you can please reach out to us, we would love to make sure you receive the cash back from us.
Can't log in the account with a system error message no matter how many times that I reset the password. Never received the cash back even the purchase in made when the button is active! Don't be tempted even they give a higher cash back. If you don't actually receive it, it means nothing.
Hi Miranda, are you still having issues logging in? We'd be happy to help, if so!
I stumbled onto the givingassistant.org site and will NEVER re-visit it. It locked up my browser totally so that I had to ERASE the setting on my iPad ( which is still "restoring" 35 minutes later) TOXIC site! AVOID! The site has a pop up that does not allow you to decline the offer to lower your browser privacy settings in order for them to "improve your experience@ with the site. Ye gods!
Hi Shelby - we are sorry to hear about your experience with Giving Assistant. Over the past year we have made a lot of updates, please try us out again and let us know what you think!
I'm pretty sure they purposely add fake codes as click bait so it sends you to the site with their affiliate link and make money off you anyway. 9 times out of 10 the codes are bogus and there is no way to report bad codes.
I mainly use Ebates but I decided to use GivingAssistant.org for a purchase a while back, I signed into my account where they claimed to have sent me I'm cashback which was bogus. I've emailed them today (this was from back in March.
Hi Kay, thanks for your feedback. Was our team able to resolve this issue for you? It looks like we sent you an eCheck on March 19th.
We send eChecks via email, so it's possible that the email ended up in your spam folder. If you can't find it, we can definitely reissue it for you.
Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe.
Glad to hear that you're loving Giving Assistant, Jason!