Giving Assistant
Questions & Answers

Giving Assistant is a proud Certified B Corp and we genuinely believe the best businesses in the world will be the best businesses for the world. Our shopping rewards platform is the easiest way to save money and give back to nonprofits for free. Shoppers can earn cash back and find the latest coupon codes from over 3,000 trusted brands and have the option to choose from over 1.2 million charitable organizations to donate a portion of their cash back earnings. We also offer a free browser extension that will conveniently send cash back alerts and automatically scan multiple coupon codes at checkout so shopping journeys can start directly on our partnered brand sites. We are a mission driven, for-profit company and aim to have a positive social impact across the globe. Right now we are focused on bettering our product for our shoppers, advertising partners, and nonprofit partners every single day. This includes improving reliability of our browser extension, creating a more streamlined process for nonprofits, and always providing the best customer service for our shoppers. Let us know if you have further questions!

Yes, since 2012 in the San Francisco office https://www.bbb.org/greater-san-francisco/business-reviews/internet-shopping/giving-assistant-inc-in-san-francisco-ca-364003

Upgrading to our Power Shopper membership means that for $5.99 a year, you get DOUBLE cash back rates on all of your cash back purchases. That's a lot of savings! Your $5.99 membership fee will be automatically removed from your first cash back payment. Don't want to pay? No problem! Being a Savvy shopper means you'll have lower cash back rates, but you don't have to pay for a yearly membership. To change your membership at any time, head on over to your

Shoot us an email at help[at]givingassistant.org with a copy of your order confirmation. It will need to include the date of purchase, the order number, a list of items purchased, and the subtotal prior to shipping and taxes. We will reach out to the brand on your behalf to find out what went wrong and credit your account, if necessary.

Hi Becca, thank you so much for contacting us. Please email us at hello@givingassistant.org and we will be happy to help you!

Hi Andria - Thanks for letting us know! Our coupon codes are aggregated from all over the internet, so sometimes they don't work. The "verified" deals will show you all of the best savings at that store and are pushed to the top of the store page. Additionally, don't forget you can also save hundreds every year by shopping at stores that offer cash back! If you have any further questions, please feel free to contact hello@givingassistant.org.

Giving Assistant is a San Francisco-based startup founded in 2014. Today, we're a fast-growing team of nonprofit-loving go-getters, obsessed with giving back. At a glance: In order to ensure the best experience, Giving Assistant has a few browser and device requirements as part of our commitment to providing the best platform we can offer. Browser Compatibility GivingAssistant.org and the public Cash Back marketplace requires recent versions of Mozilla Firefox, Google Chrome, Safari, Mobile Safari, or Internet Explorer 10+ Technology Used We use a variety of technology platforms for the secure tracking of required data to provide a robust cash back experience. The most common you may see is the use of JavaScript and Cookies in your desktop and mobile browsers. Javascript and Cookies are required in order to use Giving Assistant.