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rob r.

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1 Review by rob


I was looking to make a big purchase and looking on many sites that gives cash back i was lured by giving assistant that shows on their site and on their app that would give 10% back while others would give 5% or less. Little that i knew that was a big bait and switch and ended up having no cash back at all. I contacted them and told them that on their site was showing 10% cash back and nowhere on their site says otherwise. Their response was to read the privacy and policy of the site i bought from and not theirs. I think this is very misleading since they are the one providing the service of giving me 10% cash back and not the site i bought from. For me this is a big deal false advertisement and i think people should be well aware of this scam on this site.

Alison E. – Giving Assistant Rep

Hi Rob, thanks for your feedback! While we wish that all merchants would offer flat cash back rates, many of them have very specific terms and exclusions based on what you purchase. These terms are determined completely by the merchant. To check for terms and exclusions, all you need to do is click the 'i' icon on the Shop Now button. Any terms that we know about will be listed there. I've pasted below the terms that AirBnb has listed on their store page.

'10% standard cash back for hosts only, on booked listing amount when guest checks in. Hosts must create listing after clicking through Giving Assistant.'

rob Has Earned 7 Votes

Rob R.'s review of Giving Assistant earned 7 Very Helpful votes

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