business logo of Gilt

Gilt

How would you rate Gilt?
grey star
grey star
grey star
grey star
grey star
District of Columbia
1 review
0 helpful votes
Follow Jae-Won C.
Unfollow Jae-Won C.
Send Message
Share Review
Report Review

I got a problem but she helps me alot to solve it
January 24, 2015

I got a problem but she helps me alot to solve it. It was great

Date of experience: January 21, 2015
New York
2 reviews
7 helpful votes
Follow N M.
Unfollow N M.
Send Message
Share Review
Report Review

My items are always of the highest quality and arrive when indicated. Love this site!

Date of experience: August 15, 2011
New York
1 review
0 helpful votes
Follow Jo W.
Unfollow Jo W.
Send Message
Share Review
Report Review

They have terrible customer service. I will never purchase anything from them!

Date of experience: November 21, 2013
California
1 review
1 helpful vote
Follow Nancy W.
Unfollow Nancy W.
Send Message
Share Review
Report Review

Maureen offers good service
December 7, 2015

Maureen offers good service
Replies fast and solves the issue

Date of experience: December 4, 2015
Gilt S. Gilt Rep
over a year old

Hey Nancy,

I am so glad to hear of your experience with Maureen. I will be sure to let her know of your kind words.

Yours in style,
Michael -GiltService

AE
4 reviews
11 helpful votes
Follow Valentina K.
Unfollow Valentina K.
Send Message
Share Review
Report Review

Always good.
June 11, 2015

I have ordered from this site many times.
All in order and delivered within time framed indicated.

Date of experience: June 8, 2015
Texas
22 reviews
9 helpful votes
Follow Debi N.
Unfollow Debi N.
Send Message
Share Review
Report Review

Love all of there product lines and prices. Wonderful customer service!

Date of experience: February 12, 2015
New York
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Send Message
Share Review
Report Review

Nearly immediate and positive customer service with Patrick. Gilt is a great site to shop on.

Date of experience: January 20, 2015
RU
1 review
0 helpful votes
Follow Stas S.
Unfollow Stas S.
Send Message
Share Review
Report Review

Quick response, useful info, ready to make extra mile. Excellent as always.

Date of experience: January 18, 2015
Florida
1 review
0 helpful votes
Follow Gina C.
Unfollow Gina C.
Send Message
Share Review
Report Review

They were extremely helpful and courteous
January 22, 2015

They were extremely helpful and courteous. I appreciate the assistance

Date of experience: January 19, 2015
New York
1 review
0 helpful votes
Follow Renee M.
Unfollow Renee M.
Send Message
Share Review
Report Review

Megan was wonderful
January 29, 2015

Megan was wonderful. She assessed the problem and solved it immediately.

Date of experience: January 26, 2015
Texas
1 review
0 helpful votes
Follow Teresa F.
Unfollow Teresa F.
Send Message
Share Review
Report Review

Great Team Work!
January 27, 2015

Great Team Work! Resolved my issue quickly.
Thank You. Will continue to shop with Gilt always!

Date of experience: January 24, 2015
California
1 review
0 helpful votes
Follow Maggie S.
Unfollow Maggie S.
Send Message
Share Review
Report Review

She was very nice, and quickly processed my return.

Date of experience: January 23, 2015
Delaware
1 review
0 helpful votes
Follow Erin Q.
Unfollow Erin Q.
Send Message
Share Review
Report Review

Customer service at Gilt is exceptional!
January 24, 2015

Customer service at Gilt is exceptional! Always so helpful.

Date of experience: January 21, 2015
Canada
2 reviews
2 helpful votes
Follow stephen m.
Unfollow stephen m.
Send Message
Share Review
Report Review

They delivered to wrong house! And did not refund! No responsibility, called, sent photos n docs!

Date of experience: January 15, 2021
New York
1 review
1 helpful vote
Follow Chris T.
Unfollow Chris T.
Send Message
Share Review
Report Review

Very responsive
February 14, 2015

Very responsive. Addressed the problem promptly. Totally satisfied.

Date of experience: February 10, 2015
Indiana
1 review
0 helpful votes
Follow natalie c.
Unfollow natalie c.
Send Message
Share Review
Report Review

A very quick response with the solution I needed to my problem! Excellent customer service

Date of experience: February 10, 2015
Connecticut
1 review
8 helpful votes
Follow jeremy r.
Unfollow jeremy r.
Send Message
Share Review
Report Review

Horrible. Mess up nearly every order and its shame bc they have great items.

Date of experience: September 24, 2015
Australia
2 reviews
0 helpful votes
Follow Edgar W.
Unfollow Edgar W.
Send Message
Share Review
Report Review

J'aime ce site à cause des offres. Le service client est exceptionnel dans mon expérience. J'ai tout reçu en une semaine et l'emballage était simple et agréable. Je vais définitivement refaire affaire avec eux.

Date of experience: November 17, 2021
Brazil
1 review
1 helpful vote
Follow Henry M.
Unfollow Henry M.
Send Message
Share Review
Report Review

Das Personal ist großartig! Ich habe mehrere Uhren von ihnen gekauft und die Erfahrung war immer eine 10/10. Der Service ist großartig! Der Zeitmesser war immer wie beschrieben oder besser. Und die Preise sind wahrscheinlich die besten da draußen.

Date of experience: October 25, 2022
Virginia
4 reviews
3 helpful votes
Follow Gerald H.
Unfollow Gerald H.
Send Message
Share Review
Report Review

Toller Laden. Große Auswahl an Waren, angemessener Preis, sachkundiges Personal. Ich war angenehm überrascht von der Garantiezeit. Jetzt werde ich hier öfters kaufen.

Date of experience: July 4, 2022

Overview

Gilt has a rating of 1.9 stars from 907 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gilt most frequently mention customer service, final sale and credit card. Gilt ranks 242nd among Designer Clothes sites.

service
164
value
157
shipping
158
returns
134
quality
147
This company does not typically respond to reviews