GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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Am so happy with gift tree, have great selection of baskets, delivery when they say, wonderful staff and very organized
I would recommend them to anyone
Always have had a very good experience ordering from GiftTree.
Quick and easy online ordering; liked that I could use a coupon code and get free shipping.
Very easy it order ahead of birthday. Deliver on time and the person loved it.
Easy to order & confirmation was print. Contact customer service representative very helpful.
Would have liked to add something else along the healthy line
I objected to surcharge. Surcharge was refunded via bill adjustment.
Excellent Service. Family and friends love the baskets. Quality was outstanding. Have used them repeatly and will continue to do so.
Easy to use and LOVE the feature that let's you order multiple gifts for different addresses and repeat the message.
The drop-down recipient option is awesome!
I found it so easy to order from this Company on line. I was able to order multiple items with different delivery date. I will use them again next year
Great variety, easy ordering, on time shipping. Unsure of the taste since it was a gift.
Very satisfied with the web site and wine selection
I was excited about gifting our friends with a quality basket like the one I found with GiftTree however despite paying extra to have it arrive on the Wednesday before Thanksgiving, it was not delivered until 2 days later than the date I designated. The response from Customer Service was "the shippers are slow due to Covid". Really? For someone that has UPS at my house EVERY day, I found that to be a poor excuse. Though I didn't ask for any refund, I was told that "no refund on the shipping charges would be given since they can't get a refund from the shipper". Seems there could have been some attempt made to correct an issue and the bad feelings it left but, they chose not to.
This site is Perfect for business gift giving! All of our clients information is saved for future use to save time each year.
Actually arrived 3days late on saturday for a promised wednesday delivery before thanksgiving. Please refund my payment or i will never use you again
The overall size of the purchased gift tower was considerably smaller than expected. Perhaps an indication of scale or weight would have been helpful.
Our friends received the gift in the timeframe discussed and were very pleased with the selection.
Our order arrived even earlier than anticipated. The presentation was very nice and our friends reported that everything was delicious. I would definitely use them again.
Package was promised for Wednesday delivery before Thanksgiving. There was an extra delivery charge. It did not arrive. Supposedly, UPS left it at front door on Friday at 6pm (2 full days late) but the basket was never received by anyone at the house it was supposed to go to. Where is the basket?
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Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members