GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
This was beautifully wrapped and presented. Gorgeous boxes and a lovely card. The recipient was very pleased and said it made her feel special. Since it was a gift, I cannot review the quality of the snacks, but they certainly looked tasty. I liked that I could select the date the gift would arrive. No problems with purchase or delivery.
My family enjoyed the basket of goodies and wine we sent but I would've liked the option to pick the wines.
The gifts arrived 1 week earlier than scheduled. I would have requested an earlier arrival if thats what I wanted.
Excellent food basket--the people it was for really liked it! The only problem is that it was delivered almost a week early, before a major holiday, and the people it was for had almost taken off on a trip for 4 days--this is why I requested that it be delivered after their trip. If it hadn´t gotten there before their trip, everything would have been ruined by the time they came back. To the company: please try to stick with the days that are requested and/or consult the costumer before delivering a food basket early.
BFF loved the trio case! I was able to send her California wines instead of me. She said it was beautifully presented and the specific wines I ordered were ecstatically received.
Update: sent email via contact form on their site, not only did they email back, they also called me! During the time I submitted the contact form, another rep reached out to verify if I wanted to sign my name on the gift being sent, I did, so double score for Gift Tree.
Original issue: Promo code did not apply to item ordered. Even though, TWO promo codes provided by the company. Seriously mislead.
Summary, if you have an issue, just reach out to them, they will promptly make it right.
Great and easy to chose from and the packaging was excellent
Happy with the products
& deliver on time as scheduled
Such an easy way to order gifts internationally - thanks
To send gifts to friends, colleges, or families, this site is best to order gift. Perfect gifts at good range, bunch of chocolates, flowers etc.
I was very pleased with the service and the variety of the basket items. I will purchase again.
This is my first order. The order process seems rather easy so far.
Fast and easy. They delivered the gift 5 days before I wanted it delivered
Ordering was easy, tracking number provided and texts/emails sent when package was delivered. Product was as advertised.
Overall great experience
Menu indicated up to 25% off these items. Did not find discount. You have a center near where order was sent. Don. T know if this was considered.
This was a gift so I didn't try the products. However, the recipients were very pleased with everything. I had to change the address and the customer service operator was extremely helpful. A good experience all around.
Straightforward but basket was v disappointing and flimsy
Had a mistake (my mistake) with an order and chatted with them online and they were incredibly helpful and accommodating. These guys just became Number 1
I ordered a fruit basket to my mother in law who was getting surgery. I specified a date for delivery. It was delivered 4 days early. They were not home. They live in the middle of no where with no neighbors. I am assuming by the time they return home many animals will have feasted on some very expensive fruit. When I called customer services, they said nothing could be done about it.
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