Very happy with the prompt, on time delivery. Customer service was exceptional. And the sweets were very delicious as per recipients. Will definitely use them in the future.
Very bad service. I sent flowers to my mother on Mother's Day. The flowers she revived were almost dead and were in a normal water drinking glass. I ordered a very beautiful cube vase.
They also forgot to deliver the dry fruits i ordered to be delivered with the flowers.
Please stay away from these cheaters.
This is to inform you that the delivery of the vase depends on the local market availability and pictures on our website are indicative. However, we did acknowledge that the dry fruits were missed to be delivered but we found no issues with the flowers as we had delivered them in a fresh state.
We sincerely apologized to you for the same and delivered the dry fruits basket along with a bunch of flowers as complimentary on the very next day.
I placed two different orders on the same day.
First one: They took my money and never delivered. When I sent a query, only then they said they could not deliver. No apologies. Still awaiting refund.
Second order: When I sent a query (after they did not deliver my first), they said they could not deliver the flowers I had selected, and asked me about much cheaper flowers. I paid a lot for a big bunch of orchids! Again, if I had not asked, they would not have delivered anything with no refund. Need to report them to Consumer court.
First order -
We had emailed you a day prior to the date of delivery that we will not be able to deliver fruits and flowers as we do not have any services there.
Second order -
We have tried to arrange the flowers selected by you but the same flowers were not locally available at your mentioned location and hence we asked you if we can process alternate ones to which you agreed and confirmed and the same has been delivered to the receiver.
Caution before placing an order with them; there's no guarantee it will be delivered.
I had ordered flowers for my wife's birthday ten days in advance, providing plenty of time for arrangements. On the morning of her birthday, I called them and received an email confirmation assuring delivery before 7 pm in India. However, at 2 pm, I received a call stating they couldn't fulfill the delivery due to a shortage. This lack of responsibility from such an organization is unprofessional. There's no excuse for such an occurrence, and they don't understand the seriousness of the gift or circumstance. Instead, I requested a replacement with available items, but received a negative response, with only the option of a refund. I urge you not to order from them as they fail to meet customer requirements.
This is to inform you that even after all our efforts to arrange exotic flowers for your order, we were still unable to do as they were not locally available in the market at the mentioned location.
We offered you a full refund for the same to which you asked us to deliver a cake instead. We compensated for the inconvenience by delivering a 1kg cake without any additional charges from you.
I have stayed away from my family for a long time. Needless to say - one misses them. Many many thanks to GiftstoIndia24x7.com to help me stay connected with family. They have never failed me. Even in these trying times of Covid 19 Pandemic - they have managed to delivery and that too on time.
I have ordered online from Australia to India...Arrived early within 2 hours and beautifully decorated and professional experience via live chat...Payment section was smooth
Fruits and flowers were fresh.thanku I m so happy I have got good website at least I can trust...
Thank you Deepika for your kind words. Appreciate it.
Please do not buy gift cards from this website. They say that they send gift cards but instead they send coupons. I spent Rs 2000 on Domino's gift cards and they sent 8 x rs 250 coupons which my family was only allowed to use at one time. It was a very embarrassing situation.
I order cake for my mom birthday and it's surprise cake for her. I order 3 days ago and mentioned specifically date. After I order customer service call me and verify item over the phone. During day delivered I called 3-4 hours ago to confirm my delivery also make sure same item delivered. My mom received different cake and she was not aware what I order. Once they sent me pictures it's totally different. Reach out to support and mention them cake not match so support team arguments about they don't have same item that's why delivered. I informed them they did not inform me and without my permission how can they change item. Support person Karan and Mohit both rude did not help me. I am using this team last 2 yr and I will never ever order
We are truly sorry for the inconvenience caused.
This is to inform you that as square shape white forest cake was not available at the mentioned location hence as per our terms and conditions we have process the order with the availability round shape white forest cake with same flavor.
I have been a loyal customer of GiftstoIndia24x7 for several years, and while their delivery timing has always been reliable, the manner in which they conduct deliveries has become a significant issue. I live in the US and frequently order flowers for my elderly parents in India to celebrate their birthdays and anniversaries. Unfortunately, on multiple occasions, the delivery personnel have insisted on taking a photograph with my parents during the delivery.
The word 'insist' is an understatement; they simply refuse to leave until this demand is met. My parents, both senior citizens, feel extremely uncomfortable with this aggressive approach. What should be joyful occasions have become a source of dread for them, to the point where they now ask me not to send anything at all.
I even left explicit instructions with my most recent order, requesting that they refrain from asking for a photograph. My objection isn't about the photo itself—it's about respecting my parents' privacy and comfort. Sadly, the company's disregard for these concerns reflects poorly on their business culture and customer service. What was once a positive experience has turned into a distressing one - for my parents and for me.There are several options to deliver gifts - especially ones that are harassment free and those that respect their customers' privacy and space.
They delivered exactly what I ordered. Flowers, cake and dry goods. It was for my mom's birthday. I ordered around 8 pm EST on the day before her birthday and received both items by afternoon on her birthday.
Thank you for your lovely feedback we are very glad to have you as our customer. Our motto revolves around keeping the customer happy and bring a smile on their faces by delivering quality products to our customers because we believe that customer service is our utmost priority and for that, we take pride in going that extra mile.
We are trying to make our service better day by day and feedback which we receive gives us a new zeal to do the same.
Looking forward to serving you soon.
I have used them 3 times, but each and every time there was one issue or the other.
* Ordered fruit basket but it was delivered in a newspaper wrap.
* Ordered mixed dry fruits, it was delivered in a plastic carry bag
* Ordered flowers twice, but was not delivered
* Ordered birthday cake, although it was delivered but late in the evening when the party was over.
* The recent order, was a birthday cake and flowers, nothing was delivered.
I was very disappointed, and all I got was automated apology email.
All 3 occasions were ruined because of delivery issues. I would suggest try to avoid them if you don't want to be disappointed
Thank you for being a regular customer.
After receiving complain of your first order, we refunded the items which were missing and replaced items as per confirmation received from you.
As per our investigation the dry fruits that were packed in plastic bags packed inside gift boxes and no complain received about the delivery.
For items that were not delivered in your 3rd and 4th order, full refund has been provided.
For this remote location, we are exploring how to improve our services.
We ordered butterscotch cake and flowers worth of 35$. WASTE OF THAT MONEY. The cake was nowhere close to butterscotch had tuttyfrutty in the cake and the flowers were half dead. Domt take fooled by this company its to find any other company. I really like to give zero stars but i am not able to do it. Anyways beware of this company
I ordered a cake for my mother@/ Birthday and special care and personalised service ensured she had her favourite cake, freshly made on the day, delivered to her. Thank you so much GiftstoIndia24x7
Thank you Priya for your kind words. We would definitely look forward to serve you again.
Firstly they delivery fungus infected sweets and then when I report it a day later the customer service was unprofessional and rude demanding why the recipient didn't call immediately. Why and how are they related. I ordered from overseas and I would have the order details. He then agreed to send dry fruits in a few mins I thought how can I trust their service with such perishable goods and asked if they can send packaged goods like chocolates. He was even rude this time saying they were doing me a favor and if I wanted to take the dry fruits or not. Really? In a few mins? Horrible horrible horrible... dont use them. There are other services that much better
Very unprofessional with no replies to emails regarding the deliveries which never happened. I would not recommend this sure to anybody who wants prompt n professional services.
Dear sir/Mam,
Please provide us with the order number.
Thanks,
Giftstoindia24x7.com
Most of the flowers were dead. Every single flower had a scotch tape stuck behind to keep it in place. It looked as if they picked the flowers from the trash and stuck it together with scotch tape. When discussed this with the company they were trying to prove that I was wrong. Will never order from here. Poor customer service.
I totally agree that the quality of their products and services have gone down. Their service people have become very cocky and there no humility left at all. Sent a surprise gift to my parents neighbor since they helped them while my father was hospitalized and the gifts were rotten. The neighbors very reluctantly informed me about the bad quality. When I called this merchant, they told me that it needs to be reported within 24 hours. I explained that it was a surprise gift and the neighbors of my parents were reluctant in informing me since they did not want me to feel bad. The vendor has no remorse and don't care. Took no action to fix this.
They are very good. I ordered a cake for my dad`s birthday and they delivered it on time as promised. I am really impressed and definitely I will use their service in future. Thanks to the staff members for making my dad feel special.
Thanks for your appreciation of our services.
I order a Rakhi bundle from them every year, and they have always arrived on time and look identical to the images online. I live in the USA and this is such a great way to send my Rakhi to my brother in India. Highly recommend.
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.
I am happy with the services provided by GiftstoIndia24x7. I have sent rakhis to my brothers in india a couple of times and they've always reached on time. Flowers and cakes and gifts were always received on time, even when it was a last minute order. They did all they could to accommodate difficult timings. I guess for Australian users, the timing works in favor.
The live chat service is quite useful for people overseas. All in all, good business!
Confirmed that they could deliver the gift to the specific address before I even placed the order. After the order is placed they get back saying the location is too far and teh specific arrangement I chose cannot be delivered and suggested a substitution that was less expensive. After hours of mostly waiting for response and talking abt options, having assurance that they will deliver on the date specified, they come back finally saying they cannot deliver on specified date!
They have a lot to learn about customer service and department efficiencies.
Answer: It is a perfectly legit company. I have never had issues with them.
Answer: Please don't order from this company. Worst experience
Answer: I think it's already passed. But I got once the delivery in 12hrs.
GiftstoIndia24x7 has a rating of 2.3 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftstoIndia24x7 most frequently mention and customer service. GiftstoIndia24x7 ranks 412th among Gifts sites.
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.