business logo of GiftstoIndia24x7

GiftstoIndia24x7Reviews 66

1.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate GiftstoIndia24x7?
grey star
grey star
grey star
grey star
grey star

GiftstoIndia24x7 Reviews Summary

GiftstoIndia24x7 has a rating of 1.8 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftstoIndia24x7 most frequently mention and customer service. GiftstoIndia24x7 ranks 602nd among Gifts sites.

service
21
value
21
shipping
21
returns
15
quality
19
This company does not typically respond to reviews

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Ashish P.
Unfollow Ashish P.
Share Review
Report Review

Wish I could rate this scamming website in negative. It's a 100% SCAM. Pathetic staff. Unprofessional behaviour. Fake feedback / customer support team. Highly disappointing and hopeless source of shopping. Please don't order anything from there. There will be no delivery. I got fooled by their Rakhi gift hamper scheme! Ordered on 3rd Aug. Expected delivery on 9th Aug. Today is 13th Aug and still there's no delivery. And after all this, when I tried to find out status through their whatsapp support, they have the audacity not to give any clarity. They will cunningly say there was a glitch from courier partner's end. They don't even give you the option to cancel order! I already have lost all my money, time and efforts.

+2
Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
Follow Ram B.
Unfollow Ram B.
Share Review
Report Review

I have been a loyal customer of GiftstoIndia24x7 for several years, and while their delivery timing has always been reliable, the manner in which they conduct deliveries has become a significant issue. I live in the US and frequently order flowers for my elderly parents in India to celebrate their birthdays and anniversaries. Unfortunately, on multiple occasions, the delivery personnel have insisted on taking a photograph with my parents during the delivery.

The word 'insist' is an understatement; they simply refuse to leave until this demand is met. My parents, both senior citizens, feel extremely uncomfortable with this aggressive approach. What should be joyful occasions have become a source of dread for them, to the point where they now ask me not to send anything at all.

I even left explicit instructions with my most recent order, requesting that they refrain from asking for a photograph. My objection isn't about the photo itself—it's about respecting my parents' privacy and comfort. Sadly, the company's disregard for these concerns reflects poorly on their business culture and customer service. What was once a positive experience has turned into a distressing one - for my parents and for me.There are several options to deliver gifts - especially ones that are harassment free and those that respect their customers' privacy and space.

Date of experience: August 12, 2024
Australia
1 review
0 helpful votes
Follow Deepika S.
Unfollow Deepika S.
Share Review
Report Review

I have ordered online from Australia to India...Arrived early within 2 hours and beautifully decorated and professional experience via live chat...Payment section was smooth
Fruits and flowers were fresh.thanku I m so happy I have got good website at least I can trust...

Date of experience: June 18, 2024
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you Deepika for your kind words. Appreciate it.

GB
2 reviews
7 helpful votes
Follow Ruchika A.
Unfollow Ruchika A.
Share Review
Report Review

Hoax site
June 5, 2024

I placed two different orders on the same day.
First one: They took my money and never delivered. When I sent a query, only then they said they could not deliver. No apologies. Still awaiting refund.

Second order: When I sent a query (after they did not deliver my first), they said they could not deliver the flowers I had selected, and asked me about much cheaper flowers. I paid a lot for a big bunch of orchids! Again, if I had not asked, they would not have delivered anything with no refund. Need to report them to Consumer court.

Date of experience: June 5, 2024
Amit D. GiftstoIndia24x7 Rep
over a year old

First order -

We had emailed you a day prior to the date of delivery that we will not be able to deliver fruits and flowers as we do not have any services there.

Second order -

We have tried to arrange the flowers selected by you but the same flowers were not locally available at your mentioned location and hence we asked you if we can process alternate ones to which you agreed and confirmed and the same has been delivered to the receiver.

AE
1 review
1 helpful vote
Follow Firdous M.
Unfollow Firdous M.
Share Review
Report Review

Caution before placing an order with them; there's no guarantee it will be delivered.
I had ordered flowers for my wife's birthday ten days in advance, providing plenty of time for arrangements. On the morning of her birthday, I called them and received an email confirmation assuring delivery before 7 pm in India. However, at 2 pm, I received a call stating they couldn't fulfill the delivery due to a shortage. This lack of responsibility from such an organization is unprofessional. There's no excuse for such an occurrence, and they don't understand the seriousness of the gift or circumstance. Instead, I requested a replacement with available items, but received a negative response, with only the option of a refund. I urge you not to order from them as they fail to meet customer requirements.

Date of experience: May 20, 2024
Amit D. GiftstoIndia24x7 Rep
over a year old

This is to inform you that even after all our efforts to arrange exotic flowers for your order, we were still unable to do as they were not locally available in the market at the mentioned location.

We offered you a full refund for the same to which you asked us to deliver a cake instead. We compensated for the inconvenience by delivering a 1kg cake without any additional charges from you.

Canada
1 review
1 helpful vote
Follow Ankur S.
Unfollow Ankur S.
Share Review
Report Review

Very bad service. Stay away.
May 15, 2024

Very bad service. I sent flowers to my mother on Mother's Day. The flowers she revived were almost dead and were in a normal water drinking glass. I ordered a very beautiful cube vase.
They also forgot to deliver the dry fruits i ordered to be delivered with the flowers.

Please stay away from these cheaters.

Date of experience: May 15, 2024
Amit D. GiftstoIndia24x7 Rep
over a year old

This is to inform you that the delivery of the vase depends on the local market availability and pictures on our website are indicative. However, we did acknowledge that the dry fruits were missed to be delivered but we found no issues with the flowers as we had delivered them in a fresh state.

We sincerely apologized to you for the same and delivered the dry fruits basket along with a bunch of flowers as complimentary on the very next day.

Massachusetts
1 review
0 helpful votes
Follow Priya V.
Unfollow Priya V.
Share Review
Report Review

I ordered a cake for my mother@/ Birthday and special care and personalised service ensured she had her favourite cake, freshly made on the day, delivered to her. Thank you so much GiftstoIndia24x7

Date of experience: December 11, 2023
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you Priya for your kind words. We would definitely look forward to serve you again.

Florida
1 review
0 helpful votes
Follow Sonali P.
Unfollow Sonali P.
Share Review
Report Review

Please do not buy gift cards from this website. They say that they send gift cards but instead they send coupons. I spent Rs 2000 on Domino's gift cards and they sent 8 x rs 250 coupons which my family was only allowed to use at one time. It was a very embarrassing situation.

Date of experience: January 25, 2023
Georgia
3 reviews
7 helpful votes
Follow kinnari p.
Unfollow kinnari p.
Share Review
Report Review

Disgusting service
January 1, 2023

I order cake for my mom birthday and it's surprise cake for her. I order 3 days ago and mentioned specifically date. After I order customer service call me and verify item over the phone. During day delivered I called 3-4 hours ago to confirm my delivery also make sure same item delivered. My mom received different cake and she was not aware what I order. Once they sent me pictures it's totally different. Reach out to support and mention them cake not match so support team arguments about they don't have same item that's why delivered. I informed them they did not inform me and without my permission how can they change item. Support person Karan and Mohit both rude did not help me. I am using this team last 2 yr and I will never ever order

Date of experience: January 1, 2023
Amit D. GiftstoIndia24x7 Rep
over a year old

We are truly sorry for the inconvenience caused.

This is to inform you that as square shape white forest cake was not available at the mentioned location hence as per our terms and conditions we have process the order with the availability round shape white forest cake with same flavor.

AE
2 reviews
0 helpful votes
Follow ROHIT S.
Unfollow ROHIT S.
Share Review
Report Review

Frauds & Cheaters
October 25, 2022

Ordered, paid, but no delivery.
I wish If I have been through the reviews earlier.
Dont go for it ever

Date of experience: October 25, 2022
Amit D. GiftstoIndia24x7 Rep
over a year old

We are truly sorry for the inconvenience caused.

This is to inform you that please revert back to us with the order number or the payment reference number so that we can check and update you the actual status.

Waiting for your reply.

Australia
1 review
0 helpful votes
Follow Winnie M.
Unfollow Winnie M.
Share Review
Report Review

Worst experience
August 16, 2022

DO NOT BUY FROM GTI 24/7. It should be named S*** to India. I ordered a diabetic cake 500gm and flowers for my dad's birthday on 15th ( who has been in the ICU for last 2 weeks after a heart attack and only got home last week). He has only been diagnosed with diabetes 2 weeks ago and I wanted him to feel special after a critical illness in his life.
I told my mum who was going to bake a cake in the morning not to as I have ordered one with low sugar diabetics so he can eat. Indian time 2pm Gifts to india rang and told me they don't have flowers and they only have 1kg option for the same cake. I wasn't happy but paid extra as required for the bigger cake eventhough we don't need it as it is only for 2 people and I requested them to deliver the cake as early as they can as he still has many medications and goes to sleep by 7 or 8pm max which they agreed.
Keep reading as it gets better from here. Cake was delivered at 7.30pm Indian time and delivery man said it is just a normal cake and not sugar free! I would've cancelled my order if they could have said they didn't have sugarfree option. Getting a vanilla 1kg cake from our local store and charging 5 times the price and totally messing up the order and ruining.
I gave them 24hours to resolve the issue but they just closed my case wishing me to serve me in the future. So here is the review you asked for. I wish i had read reviews.
Thank you S*** to India. Stop your business or rename with the name I suggested.

GiftstoIndia24x7 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you for providing us with the order number.

We are extremely sorry for the way this order was treated. We are proceeding ahead with a full refund. You will receive an email once the refund is processed.

Once again, truly sorry for the inconvenience caused.

India
1 review
0 helpful votes
Follow HONEY P.
Unfollow HONEY P.
Share Review
Report Review

I have used them 3 times, but each and every time there was one issue or the other.
* Ordered fruit basket but it was delivered in a newspaper wrap.
* Ordered mixed dry fruits, it was delivered in a plastic carry bag
* Ordered flowers twice, but was not delivered
* Ordered birthday cake, although it was delivered but late in the evening when the party was over.
* The recent order, was a birthday cake and flowers, nothing was delivered.
I was very disappointed, and all I got was automated apology email.

All 3 occasions were ruined because of delivery issues. I would suggest try to avoid them if you don't want to be disappointed

Date of experience: June 1, 2022
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you for being a regular customer.

After receiving complain of your first order, we refunded the items which were missing and replaced items as per confirmation received from you.

As per our investigation the dry fruits that were packed in plastic bags packed inside gift boxes and no complain received about the delivery.

For items that were not delivered in your 3rd and 4th order, full refund has been provided.

For this remote location, we are exploring how to improve our services.

Australia
1 review
0 helpful votes
Follow Raw D.
Unfollow Raw D.
Share Review
Report Review

The $#*!tiest and 3rd grade service and business who does not know how to speak and the not aware of their delivery team.

Promises that they will deliver on specific time and when followed up they abuse.

NOT RECOMMENDED SERVICE PROVIDER

Date of experience: February 22, 2022
Australia
1 review
0 helpful votes
Follow Ruchi K.
Unfollow Ruchi K.
Share Review
Report Review

Great Prompt Service
February 11, 2022

Your staff has been really helpful, especially Deepak who has been prompt to deliver gifts on time. I'm really happy with their service and would highly recommend them.

Date of experience: February 10, 2022
GB
1 review
0 helpful votes
Follow Lakshmi R.
Unfollow Lakshmi R.
Share Review
Report Review

Amazing Service
February 6, 2022

Professional, fast and easy to use. These guys are doing great! Got my flowers and cake delivered within hours of ordering.
Keep it going!

Date of experience: February 5, 2022
Canada
1 review
0 helpful votes
Follow Indu M.
Unfollow Indu M.
Share Review
Report Review

Great service, picked up on time, keep me informed at each stage and delivered securely and on time.

Date of experience: October 26, 2021
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.

District of Columbia
1 review
1 helpful vote
Follow Sai Y.
Unfollow Sai Y.
Share Review
Report Review

We ordered butterscotch cake and flowers worth of 35$. WASTE OF THAT MONEY. The cake was nowhere close to butterscotch had tuttyfrutty in the cake and the flowers were half dead. Domt take fooled by this company its to find any other company. I really like to give zero stars but i am not able to do it. Anyways beware of this company

Date of experience: July 3, 2021
India
2 reviews
0 helpful votes
Follow Vicky S.
Unfollow Vicky S.
Share Review
Report Review

Amazing Company to seng Gifts to India
May 20, 2021

I have stayed away from my family for a long time. Needless to say - one misses them. Many many thanks to GiftstoIndia24x7.com to help me stay connected with family. They have never failed me. Even in these trying times of Covid 19 Pandemic - they have managed to delivery and that too on time.

Date of experience: May 19, 2021
Indiana
1 review
0 helpful votes
Follow Shirley B.
Unfollow Shirley B.
Share Review
Report Review

Prompt and courteous
December 21, 2020

They delivered exactly what I ordered. Flowers, cake and dry goods. It was for my mom's birthday. I ordered around 8 pm EST on the day before her birthday and received both items by afternoon on her birthday.

Date of experience: December 20, 2020
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you for your lovely feedback we are very glad to have you as our customer. Our motto revolves around keeping the customer happy and bring a smile on their faces by delivering quality products to our customers because we believe that customer service is our utmost priority and for that, we take pride in going that extra mile.

We are trying to make our service better day by day and feedback which we receive gives us a new zeal to do the same.

Looking forward to serving you soon.

Georgia
1 review
0 helpful votes
Follow Mukta G.
Unfollow Mukta G.
Share Review
Report Review

I inadvertently send a birthday gift at my sister's old address. They still were able to locate her and deliver it to the correct address! Made both my sister and I very happy! Thank you!

Date of experience: December 5, 2020
Amit D. GiftstoIndia24x7 Rep
over a year old

Thank you for your appreciation. It was an honor to serve you and we look forward to serving you again in the future.

From the business

www.GiftstoIndia24x7.com has been delivering Gifts to India since 1999 and has since served over 300,000 customers. GiftsToIndia24x7.com is the most reliable way of sending Gifts to India.


giftstoindia24x7.com
Founded in 1999
Kolkata, WB, India