Your staff has been really helpful, especially Deepak who has been prompt to deliver gifts on time. I'm really happy with their service and would highly recommend them.
Thank you so much GiftstoIndia24x7.com, I delivered flowers and cake
Today for my Parents. I am so happy for your service. Very good
Quality of cake, flowers and chocolate. Thank you so much. You guys
Make my day today.
Excellent service. Thank you very much, received a beautiful pictures of the gift from my brother. Special thank you for delivering a day before Rakhsa Bandhan day.
I am your loyal customer from today
Recently got a cake, bouquet and a gift for my sister in India for Raksha Bandhan... She's loved it... They've delivered it right on time for the day and honestly, it wasn't very expensive too... Overall amazing selection of gift options... I'm sure to get more gifts for my parents' birthdays etc...
Professional, fast and easy to use. These guys are doing great! Got my flowers and cake delivered within hours of ordering.
Keep it going!
I am happy with the services provided by GiftstoIndia24x7. I have sent rakhis to my brothers in india a couple of times and they've always reached on time. Flowers and cakes and gifts were always received on time, even when it was a last minute order. They did all they could to accommodate difficult timings. I guess for Australian users, the timing works in favor.
The live chat service is quite useful for people overseas. All in all, good business!
Confirmed that they could deliver the gift to the specific address before I even placed the order. After the order is placed they get back saying the location is too far and teh specific arrangement I chose cannot be delivered and suggested a substitution that was less expensive. After hours of mostly waiting for response and talking abt options, having assurance that they will deliver on the date specified, they come back finally saying they cannot deliver on specified date!
They have a lot to learn about customer service and department efficiencies.
I am extremely unhappy with the quality of service rendered by this portal. Had ordered for a Rakhi and a watch. The gift reached 2 days late than promised and to make matter worse, only the Rakhi as delivered, that too it was the wrong Rakhi. The watch was not delivered, it took me to contact the customer service to get a response stating that the watch ordered is not available. This was supposed to be a Rakhi gift and thanks their unreliable service, this Rakhi has been ruined. Now I am struggling to get the reimbursement. Kindly stay away from this portal.
I would give them Zero stars.
They have messed my orders, the last one they shipped the gift without my consent and when asked for a picture was not available and given a CCTV image from far.
By far the worse customer service, no courtesy, no solutions and no concern. No follow up call was done to even check on the order. Cake the message was wrong, the item was not the one I chose.
The manager in unprofessional, asking me what should be done for the shipment instead of a solution given.
The website - stock is not updated.
I have ordered some gifts for my niece based on website. After placing order and payment GiftstoIndia24x7.com came back saying the product is not available. Then I selected other product, it took 7 days to deliver and after delivery it was found damaged. Again the product is returned and these people are taking 7-10 days to deliver the useless product. Please do not order anything from this website, it is completely useless
Today, I ordered a bunch of Roses for my Fiancee, and I selected the time frame of eve and also mentioned in 'Instructions Column' to please take care of the receiving person, who should be the one, to whom I am sending, I aslo added her Phone Number and Name, did full effort to make sure that, these guys will deliver flowers to my Fiancee, but in afternoon I have got the news, that flowers has already delivered to the family not the Fiancee! What the hell it is! It's totally disgusting, how can they did this! It's totally unacceptable and shown me, that they just don't read your instructions, following that is a very far thing. So, please take care of the receiver and timing by yourself, if you are going to use this website. Just a warning for all and bye bye GiftstoIndia! Will never see you again.
I ordered flowers for a family member in India. This company claimed that they could not reach the recipient by calling the phone number that I gave them. They called my house at 3AM and left a message (as I was asleep at 3AM) stating that they could not make the delivery as they could not find the home, and asked for an another phone number to try. When I called later that day, they said that they had attempted delivery anyway, were unable to find the house, and yet considered their obligations met. They still charged us for the delivery of the flowers, though none were ever delivered. I do not recommend using this company. If we could give zero stars, we would. They made no effort to work with us during United States business hours to rectify the address or phone number issues.
They are the worst provider I have experienced. They took the order and payment from the customer and then don't deliver the gifts. Dont even confirm unless you ask them about the gifts delivery.
Never ever order from them for your loved once
They charge a fair bit of money for the gifts and yet don't deliver. I had ordered a birthday cake for my little nephew and they delivered the cake with wrong name. No check done.
On getting in touch with the whatsapp customer service number, the person responding was extremely rude. His name was Soumen. He gave me sloppy explanations like "miscommunication", "delivery person cannot check box", "bakery's mistake"! And then he went ahead and called my sister during the party, did not let her even explain the situation, just wanted to know when he could send a delivery guy to take the cake and cancel the order! He even hung up while my sister was talking!
On emailing the sales team, they claimed I was given an option of correcting the name and redelivering the gift-which was completely untrue.
Overall a terrible experience. Rude and unprofessional customer service makes it even worse.
Would never recommend this service to anyone.
When you are ordering delivery date shows something else and it gets delivers many days later. Quick response, vut they give you all the terms and conditions on how long it will take to delivered.
Long story short it shows something when you order and terms and conditions they have something else. Don't waste a penny.
I ordered specific flowers and cake to delivered on 12th May. No delivery on 12th, after calling customer care twice i get to know there is no update from delivery team. Worst is they update me on 13th night saying request cake is not available so they are delivering some cheap cake. Flowers and some strange cake was delivered on 13th night. Not at all happy with you guys.
Hello Pratibha,
Can you provide us with the order number so that we can work out a resolution.
Thanks,
The $#*!tiest and 3rd grade service and business who does not know how to speak and the not aware of their delivery team.
Promises that they will deliver on specific time and when followed up they abuse.
NOT RECOMMENDED SERVICE PROVIDER
Two words for this company " SCAM ARTIST" people from USA or UK don't waste your money on this company especially if you are sending any thing to Gujarat. Worst product i. E is flowers and cake too. The flowers will be almost dead when your loved ones get them and you might well call a local sindhi Bakery to send your loved ones a cheap cake because that's what you will get from this scam company.
Rutanju, Can you let us know you order number so that we can investigate further. Thanks.
Ordered, paid, but no delivery.
I wish If I have been through the reviews earlier.
Dont go for it ever
We are truly sorry for the inconvenience caused.
This is to inform you that please revert back to us with the order number or the payment reference number so that we can check and update you the actual status.
Waiting for your reply.
I got a basket of flowers delivered to my brother, the product that they delivered looked nothing like what i ordered, it was terrible and embarrassing. They were old and rotten like someone pick it up from the road. When i contacted them, they said they wont do anything. Once order is placed, they don't resend new item or refund. WORST WEBSITE. NEVER EVER BUY FROM THIS WEBSITE AGAIN, THEY ARE THIEVES AND DONT CARE ABOUT THE SERVICE OR CUSTOMERS.
Answer: It is a perfectly legit company. I have never had issues with them.
Answer: Please don't order from this company. Worst experience
Answer: I think it's already passed. But I got once the delivery in 12hrs.
GiftstoIndia24x7 has a rating of 2.3 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftstoIndia24x7 most frequently mention and customer service. GiftstoIndia24x7 ranks 412th among Gifts sites.
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.