website thubmnail of Gifts.com
How would you rate Gifts.com?
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Alabama
1 review
0 helpful votes
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Awesome customer service!
November 12, 2019

I ordered a personalized picture frame for an anniversary gift. The package arrived in the mail promptly. I was so disappointed when I opened it and realized I had made a mistake when filling out the form online. It was engraved with the wrong year an it was completely my fault! This was Tuesday and the anniversary party was Saturday! I called customer service and talked to a very helpful man named Bud. He had a replacement made with the correct year and express shipped it free of charge! It arrived Friday and was a beautiful frame. I will definitely be shopping with gifts.com again!

Date of experience: November 11, 2019
Germany
4 reviews
0 helpful votes
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Giftr.com.my must improve
May 20, 2021
Updated review

Giftr. Apologised for their mistake and gave a jar of cookies as a token of their apologies, which is fair and justified. Let's hope this will not happen anymore in future.

Date of experience: May 20, 2021

Giftr.com.my must improve
May 16, 2021
Previous review

I ordered this 2021 Hari Raya cookies Gift set for RM85, but Giftr.com.my did not deliver this set in this black paperbag with Selamat Hari Raya Aidilfitri. Giftr.com.my delivered with just a plain white paperbag with no Selamat Hari Raya wordings on it. This is not what they advertised in their website. Very disappointing!
I suggest this Giftr.com.my advertise their goods as shown in their picture and as they will deliver them to their customers. Do not advertise nice pictures to impress buyers, but deliver goods which are not the pictures on your websites. Giftr.com.my is not trustworthy!

Date of experience: May 16, 2021
California
1 review
1 helpful vote
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I placed my priority order on a Saturday and paid for expedited shipping expecting the item to come on Friday. I saw all these negative reviews and was really nervous however this site has one of a kind personalized gifts and I found nothing similar so had to order. I was hoping for the best as it was a Birthday gift. The item came one day before the expected date and it was perfect! It was exactly as described; a personalized candle. Although their website never updated to shipping status, the item did come and they updated their status once it was delivered. It was a pleasant experience and I will order again. Thank you!

Date of experience: February 12, 2019
Florida
1 review
0 helpful votes
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Great lashes
August 29, 2020

I never ever thought this at my age would be something that I would be interested in. I actually love them and has referred several different people to Magnetic eyelashes.

Date of experience: August 28, 2020
Texas
1 review
1 helpful vote
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Loved loved loved them went on right the first time I put the eyelashes on the key is to get the liner on right and the lashes will just fall in line. I likey lashes thick lashes, and the kit I received had five pair they was like thin, thick, thicker, thickest I Ware the thicker ones I recommend magnetic eyelashes with eyeliner to everyone I have already told family and friends about them and they saw how mine were so they are going to get some.

Date of experience: April 20, 2020
New Jersey
1 review
0 helpful votes
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Pencil Bright
July 25, 2020

Great product, only used 1 week already see results, easy to use! One of the few products that doesn't smell or cause discoloring of nail

Date of experience: July 25, 2020
Wisconsin
1 review
2 helpful votes
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Very Disappointing!
March 1, 2021

I ordered the "Pajama Teddy Bear" personalized for my grandson. The quality was awful! The pajamas do not fit the bear, way too large, the bunny feet hang off of the bear. The first letter of his name was half off and I had to glue it on with fabric glue. ORDER #*******304

Date of experience: March 1, 2021
India
1 review
0 helpful votes
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The Corporate companies usually give the gifts before any special events such as Dushhera, Diwali, Christmas, New Year, Holi etc. Over 10,000 varieties available in our website!

Buy the best and finest quality Corporate Gifts at indiancorporategift.com

Date of experience: December 2, 2021
Virginia
1 review
5 helpful votes
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My husband picked out several items for his birthday that were specifically available only on this website. It took me over an hour to get the order ready because the website is so unresponsive. Then, when I got to checkout, not only were the delivery dates nowhere near what the listings said, they "had to separate" my two items into separate orders, so I had to pay TWO $9.99 shipping fees! Now I'm seeing that one of the items isn't even going to be here for his birthday. My mother tried for two days on her computer and phone to purchase another item for him and never could even complete the purchase. Do yourself a favor and shop elsewhere.

Date of experience: April 11, 2019
Pakistan
1 review
5 helpful votes
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Almost perfect!
December 23, 2015

I ordered 5 different items from gifts.com for my first anniversary gifts for husband and I'm a very happy customer! All the products looked exactly like they did in the pictures and were delivered just on time! I got worried after reading the other reviews so I called them and they were extremely helpful in guiding me through. Thank you so much!

Date of experience: December 22, 2015
Florida
1 review
1 helpful vote
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Ripped off
August 2, 2020

Never received my buds!
After 4 months and STILL no delivery
I had to move and had a change of address order submitted and in verified.
Finally 1 month later they were "Supposedly" delivered to old address but Post office stated they were undeliverable and were destroyed.
#BULLSH*T

Date of experience: August 2, 2020
New Hampshire
1 review
3 helpful votes
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Horrible
February 15, 2019

My order never showed up the day they said. Yet to charge my account. Customer service just keeps replying it would be delivered on 2/15. No tracking info. Couldn't tell me if my order is even being processed. Never will I order from them again.

Date of experience: February 15, 2019
California
1 review
2 helpful votes
Follow Kristin J.
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I ordered a special birthday gift for my friend's 40th. I ordered over a month in advance. I still have not received my items or my money and their customer service genuinely sucks! I will never order from this site again and I will do everything in my power to get them shut down. I promise. Giving all these innocent people hopes of great gifts and not delivering is the worst thing they could do. Customers make the business. Without us, there is no you.

Date of experience: June 22, 2020
Mississippi
1 review
0 helpful votes
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Bad company
December 17, 2022

I placed an order on 11/29/2022 as of today 12/17/202 I have not received my order yet it shows it is located in Austell Ga been there since 12/09/2022. I will never order from this company again.

Date of experience: December 17, 2022
Georgia
2 reviews
2 helpful votes
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So this first one was a total mess... writing way too light couldn't even read inscription... they were very accomadating and sent me a replacement. But... here it is. So then i gave up and have requested a refund 3 times. NO REPLY... Seems it was a disaster since the beginning. Now i get an automated reply sending me ANOTHER replacement! We'll see

Date of experience: March 2, 2020
Rhode Island
2 reviews
1 helpful vote
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Do not order from this company--after they agreed to cancel my order, they shipped the product anyway and now I have to pay the return shipping charges in order to get a credit for the items. That sounds fair, doesn't it?

Date of experience: January 5, 2015
Michigan
1 review
4 helpful votes
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Fraud! Beware!
December 13, 2019

I ordered a jacket for $77.00 free shipping supposedly CK for 45% off. I received email order confirmation right away and then three days later I have two charges on my credit card one for $87.00 and one for. 69 cents from some place in China! Now five days later with no replies or no shipping conformation on my purchase I had to inactivate my credit card. Gift to live is a scam website from China... I hope I can get my money back thru my credit card company.

Date of experience: December 13, 2019
Texas
1 review
1 helpful vote
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I ordered on 10/12/19 and received confirmation saying I would receive tracking info within 3-5 days. I received no further emails from them. I called the number on their website and there's a recording saying that the number was cancelled. I sent an email asking about my order on 11/16/19 and have never received a response. Of course, my credit card was charged immediately upon my order. I have filed a dispute about this charge with my credit card company.

Date of experience: December 8, 2019
Illinois
1 review
2 helpful votes
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Ordered a gift. Paid for expedited shipping. Didnt show up when it was supposed to. Contacted them through their terrible website chat system. They said it would be 4 days behind schedule. They refunded my shipping costs, and reshipped the order. Its been 7 days since i placed the original order. I still dont have either order. And my tracking info still is showing in "pre-shipment"

Date of experience: December 20, 2019
Germany
1 review
1 helpful vote
Follow Charlotte E.
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Ordered an overpriced flower arrangement to be delivered to my mother in time for christmas. On the morning of the 23rd, email received that it will be delivered "with a smile" later that day. At the last minute, receieved email that it wasnt gonna happen because of "damaged product". Only offered delivery another day after x. Mas without even a discount. So I depended on this company, as Im abroad, and figured the only job of this gifts.com was to get the product delivered on time, especially since the delivery cost was so high. In short, they ruined any opportunity for a gift to arrive for my 80 year old mother in time. Stay away from this company if you care about your loved ones.

Date of experience: December 24, 2015

Overview

Gifts.com has a rating of 1.8 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gifts.com most frequently mention customer service and business hours. Gifts.com ranks 184th among Personalized Gifts sites.

service
11
value
11
shipping
11
returns
9
quality
10