The vendors that appear when you are searching to buy a gift card for someone ARE NOT ASSOCIATED with GiftRocket. I purchased a $50 gift card for my family in another state for Christmas and when they go to "redeem" the gift card (that you were charged $4.50 for) they have to give their personal bank information or credit card. Who would do this?
When I e mailed customer service about them using Pay Pal to transfer the funds they said "no" cannot be done. When I asked for a refund - absolute crickets... no response at all. SCAMMMMM ALLLEERRTTT!
The recipient of my GiftRocket reached out to let me know it was easy to understand and retrieve. He thanked me for introducing him to GiftRocket. Who knew?
One of my friends send me an E-gift card through Gift Rocket! I was given the option of putting it in my bank account or receive it in gift cards! The process was super fast and amazing!
Perfectly legit! I received a giftrocket from my new employer, claimed it, and it was deposited in my PayPal account within just a few hours. Love it!
I received a gift and had several options. I liked that very much! Being able to choose my gift was very nice. I didn't feel like I was stuck with something that I would not use or would give away.
I received a giftrocket card for my birthday and it was a great surprise! It was quick and easy to use and fun to receive! I will be giving these as gifts in the future!
I used GiftRocket for the first time a little more than a week ago, and again yesterday. The recipients of the gift certificates received them quickly. I will use GiftRocket again.
Micky
I used this service the other day for a money transfer and was very easy and straight forward to understand. I cant wait to see what else i can use this service for, they are very helpful.
Ordered gift card to my email address. The site said it would deliver the card by email within 2 hours. It's been 2 days and I still have not received the card.
Easy to use, helpful customer service, quick response, great choices to pick from to redeem your gift card.
We received this as a gift and it was easy to use. We could pick a gift card that was already listed on the site or a lump some deposit. We enjoyed being able to choose where to use our gift.
Couldn't be happier w the experience. Found a great local restaurant to support and gift and the flexibility of the gift card is great for recipient, should they want to go a different route.
It was such a easy website to use and so quick in sending and receiving. Even though you recommend a place to spend the money they have freedom to use it anywhere. WIN WIN - Thank you
Ordered a gift certificate for a friend and his wife to go to dinner at a restaurant in NYC. A straightforward transaction never occurred due to their ignorance. Never use them.
Would recommend this to friends. Lots of options for ways to use the money (restaurants, stores, etc) and easy to use. A great way to give a versatile gift to family or friends.
This advertises like it offers gift cards from third-party vendors, and then charges you a fee to take to take your money and not give you the third-party gift card you specifically sought to obtain.
My friend sent me a $100 gift credit that could be used at any store or redeemed as a cash credit to my bank account. I redeemed it but never received a credit of $100 on my bank account.
Sorry for the trouble Dana! Please email us at support@giftrocket.com and we'll be able to help you locate that bank transfer or answer any other questions. Thanks!
My brother sent me a $100 gift credit that could be used at any store or redeemed as a cash credit to my bank account. I redeemed it to bank account, 5 days passed but never received a credit of $100 on my bank account.
My sister sent me a $100 gift card, i redeemed to e-giftcard hotels.com. 2 days passed i never received claim code to my email.
CAREFULL! DONT USE THIS SITE! SITE SCAMM! $#*! YOU! GO TO HELL!
Hi Elias,
Sorry for the trouble here! Please email us at support@giftrocket.com to help track down those gifts or provide additional info on why a gift may have been flagged/delayed by our security team. As a note, customer security is the number 1 priority for us a GiftRocket.
Received a wonderful online gift through this company gift rocket. And it was so simple and easy to receive. I'm not very savy on the computer and I could do it...
It was very easy to send and receive money! Very happy with the customer service! Would definitely recommend to any friends and family trying to send money this holiday season!
Overview
GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
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- Mountain View, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David! Sorry for the delay! Please email us at support@giftrocket.com and someone will assist ASAP! I'm guessing it's caught in a filter or separate folder, and they can easily provide the info you need via email very quickly. Thanks!