I wish I had chkd these reviews before I ordered a b'day cake for my daughter's 21st b'day. We live in Hong Kong and wanted to surprise our daughter who studies in the US. But unfortunately the cake was delivered today with the wrong name. My daughter's name is Shreya. But the name on the cake is Aaron. This is so unprofessional and I hope they rectify it. They also charge more for customising the name.
Hi All,
Never order anything from this site. It is the worst people sitting without any co-ordination and resposibility. Never trust it. I lost huge amount of money and I do not have the cake. I send mails several times, but there is no reply.
Please do not order anything from this site.
I tried to send a cake to my niece in Germany-on 2/1/21- it said act now for one day. I did that- then i got email saying two days- then i got email saying person refused cake (not true, never got delivered) i canceled- they say since it was a cake i can't canceled. Question- how can they charge me for a service that never occurred? I am now fighting charge-plus they never answer phone that they provided the number.
I ordered cake for my friend. First of all they charged me too much for a cake and then they did not even deliver the cake. Now they don't even respond to my quary. I want my money back or I will take you to court.
Scammers I'm so disappointed I let my mom down I order flowers that were never delivered but they mess with the wrong one this put your seatbelt on gift fools instead of gift blooms I'm about to track you right down
Im sooo disappointed that I paid so much money for something that on the website looked so beautiful. The delivery was delayed, the customer service is horrendous because you can never get in contact with them and they didn't send what was advertised. Im so upset! What they delivered looked like something you can buy in the 99cent store and it wasn't even what i picked. Just horrible! Horrible!
Not only could they not deliver a birthday cake in time for a birthday, they did not have the one I ordered, I waited for 2 months for my refund, and what I got back wasn't even the full amount! Just appalling. Because they could not deliver the cake in time, it was too late to order cake delivery from another delivery service, so my brother did not receive a cake at all on his birthday.
This company is hideous when it comes to customer service. Wish I had known before I ordered. But I will NEVVVVVVVER use them again. I'll go get the stuff and deliver it myself because they are deplorable. Their live chat agents SUCK…the guy named "Sach" left me with no responses to my complaint. Why ask for a date of delivery and then don't meet it? I ordered 2 lil funky items to go to 1 address and that was too difficult for them to handle. I hope they read all of this and my name is Eric Barber for the record so there's no hide n seek on this end catch my drift. Sadd $#*! company!
I am very disappointed with the service. A. it was delivered on 2nd day instead of the bday day. B. what was shown on the website, the gift was not exactly delivered same. A smaller teddy and another box of chocolates were send instead of the shown picture. Never again. Useless $#*! this company is. They don't know how to do business.
Awful company, don't waste your money.
Never delivered my gift, never tried to deliver it, then told me they wouldn't refund my money that they never used to purchase the gift i requested.
TOTAL SCAM...
Flowers were sent on 3rd Nov, they arrived dead on 2nd Dec. Giftblooms are refusing to refund despite sending dead flowers. I would never use them again
I ordered and paid for a Father's Day arrangement a month before Father's Day and Giftblooms did not deliver the item as promised and to compound the issue, they did not notify me that the "container" the arrangement was to be designed around was no longer available, not giving me options to continue with the order. So Father's Day went unrecognized for my 87-year-old father thanks to Giftbloom's ineptness and unprofessionalism.
They sent a wrong birthday card to my father, signed by someone else as his son. After the chaos they created, they did not apologize nor agreed on a full refund. In addition, the wine they sent was completely different from the the picture in their website, a cheap 12 USD Reserva Casillero del Diablo Cabernet Sauvignon and I paid more than 100 USD for it. I just cannot understand their lousy service.
Ordered a Valentines present, got a call from them saying something about fraud security and needed a picture of my card, I replied to their support with the picture, got an email next day saying my order was canceled but they still got their money for it, today I got a xoom charge for almost 600 usd so basically the only people they have doing support will scam you, thanks CapitalOne for stopping these thieves. I'll never do any business with this company again and neither should you I bet.
The communication was so unprofessional. I ordered my friend flowers, her husband is military so her area code wasnt "local" they reached out to tell me that. I explained her are code wouldnt be local. I never head back, they never delivered the flowers and at the end of the day I reached out very upset, did not receive any sort of apology of explanation. DO NOT RECOMMEND.
I've ordered birthday cake for my husband 40th birthday. They left the cake on the floor near to front door of the house. They didn't ring the bell and let them know. They supposed to deliver it to the person with sign. He couldn't eat the cake because it was left for few hours on the floor with this sunny weather. Cake was very small compared to the pictures on their website. They didn't wrote happy birthday on the cake. And They charged me 110 dolor for this cake. I never ever order again this is really really disappointing. They didn't reply my email at all.
I'm only giving 1 star because I can't gkvetbem 0 stars.
Absolutely terrible company and service. The cake was supposed to be delivered on a Saturday, the delivery didn't even phone my friend, didn't ring any buzzers, simply stated they couldn't get ahold of anyone and left. They didn't even leave the card to pick up... The cake was needed for Sunday and so it was left at the pick up spot, all $#*!ing weekend... and couldn't be picked up because my friend was at work. The company doesn't care, they don't offer refunds, they're thieves. I wish i would have seen the terrible reviews before losing money. ABSOLUTE WASTE OF $#*!ING 45.
I've ordered a wine, cake and flower from Australia to be delivered to Brazil address, ( my father birthday). I got a email saying the item wasn 't delivered because they didn't find the address. I contacted someone through the live chat and they promised to send the gift after two days. After two day, no cake, no wine and flower, they canceled my order. I called USA company *******089) and the manager promised refund the money. I am still waiting my money. Today i am going to the police department and customer service in Australia. They destroyed my father birthday.
First of all there is no live agent that you can talk to. Do not be surprised if what you receive is so different than what you order both in terms of look, arrangement and quality. When I ordered my Mother's Day flower, I fell in love with it. It was an elegant flower prepared professionally. However, when my mom sent me a photo of what she received, I was so embarrassed. Not only the flowers were not fresh, the arrangement was so bad that looked like a kid put it together. It was very cheap looking and unprofessional even though I paid over $85 for it. I ordered the deluxe option but they only sent the standard option which was cheaper. I have attached photos of what was advertised and what was delivered so you can be the judge. I also, emailed the customer service letting them know the situation and I never heard back. The delivery also takes forever so I will not order anything from this company nor I recommend it to anyone. Do not be fooled with the beautiful photos on the website.
The worst online service, the cake was never delivered and when I started complaining about it and asked for refund they stopped responding on my message.
Answer: Order was soppose to be today and has not arrived!
Answer: Can't find my Order 132394 either!
Answer: As per our record we have issued Full Refund as we could not delivered this order.
GiftBlooms has a rating of 1.2 stars from 367 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftBlooms most frequently mention customer service, credit card and next day. GiftBlooms ranks 258th among Flower Delivery sites.