Gettransfer

This company is hopeless at best and dishonest at worst.
I nominated my date, destination and time well in advance and received several quotes and then accepted one. They then took my money, (not an insubstantial amount) and as far as I knew we were all set.
Weeks later I received a WhatsApp text saying they were cancelling my ride, however would find another one. Over the next few weeks, not once did they update me, I initiated every conversation and every time they assured me they would find me another ride.
With a week to go until my journey, when finding another ride became almost impossible, they said they
Found one, however it was 76% more expensive. Dispite my complaining, they bluntly said either take the ride or get a refund, leaving me with no ride at all.

In my view, appalling behaviour. We had a contract with money exchanged, which they chose to break. I feel like it was a scam, tricking me into paying 76% more.

Our the driver was a few minutes early and once he established we were his clients he immediately took over with the cases and car doors. Could not want for a better service, will most definitely use again and recommend to close family and friends (and everyone!)

We flew from Rome to Barcelona and the driver was waiting in the Arrivals hall despite a two hour flight delay! He had even texted to let us know he was monitoring the flight and would be there. The return journey was also fine. So impressed with everything, we will book again next time!

I underestimated the traffic on New Year's Eve in London. The driver, Ruben, contacted us to say he should pick us up an hour earlier than we booked to make sure we got to the airport on time. Thank you very much and best of luck!

We took a random tcab from Charleroi to Brussels city center and it cost us €200! The return trip with GetTransfer was only €90. The driver arrived a few minutes ahead of schedule and he was friendly, helpful, and professional. So we got a great service for less than half price. I highly recommend them without any hesitation!

I recommend this company 100%. Our flight was delayed for almost one hour and we than had to wait 20 minutes for our luggage. But the driver waited for us and stayed in touch which really did help to ease the stress.

Respect to the driver. He arrived early, which was very helpful as the traffic on the way to Heathrow Airport was really heavy, so we had some breathing room and didn't need to anxiously keep checking our watches.

Group of us pensioners are regular travellers to Costa Brava. Never use anyone else. Always reliable. Never been late or let us down. Spotless vehicles and driver. Six of us had a 16 seater minibus to ourselves last time.

Unfortunately our luggage got lost at Vienna airport, so we were very late out as we had to register our tracking request. All our thanks go to the driver who was very understanding and waited patiently throughout the ordeal. Really appreciated it.

Punctuality, professionalism and good driving. Both drivers very skilled and patient on the chaotic Parisian highways where traffic jams are very common every day and at all hours. Highly recommended.

We first tried the gettransfer app in Rome 18 months ago and it worked well. Been using it ever since. It's easy to use and the cars arrive on time. Pretty much every driver has been friendly and engaging, without overdoing it. I also like the fact they offer various incentives for regular users.

Would have given no stars. Cancelled trip due to pandemic. Company changed terms post pandemic and kept my deposit of $500. Late last year, the Company promised to refund my deposit in two installments-one in Feb. 2022 and one in March 2022. I am still waiting for my deposit--two+ years later. Do not do business with them.

We ordered transport via their website. We were delayed in boarding at the airport in London so the driver had to wait almost 1 hour. He was very understanding when we finally got out. Nice and friendly guy. The only downside was that he wanted tips. But the website says that additional payments to drivers are prohibited.

The first driver was driving aggressively, constantly making sharp maneuvers. Driver on the return trip was perfection itself. Polite, calm. He helped me load my luggage and unload it at the airport. Only because of him 5 points.

I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves.

It was as if I had gotten into a brand new car. Fresh smelling, the seats were clean and the interior was well-maintained making for a comfortable and relaxing ride. Good driver too, professional and punctual.

Very convenient service for traveling abroad. Everything is transparent and fast. I used it in Turkey and Cyprus. The GetTransfer team works around the clock and helps to solve problems promptly if they arise.

Booked three journeys in 15 minutes at good prices and nothing went wrong with any of them. The drivers used whatsapp to stay in touch. All three were on time, friendly, and polite. The cars were all good too.

So much easier and more relaxing when travelling with my children. The service I received went beyond my expectations. They have become my go-to-app when traveling and I highly recommend them to anyone looking for a reliable transfer.

Booking a transfer to Faro airport from our hotel was really easy. The car arrived early. The driver helped us load and unload our suitcases. Everything was great including the price which was lower than many other companies.