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Gettransfer

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Turkey
1 review
0 helpful votes
Follow Fernanda D.
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I went to the ski resort of Cortina d'Anpezo and it was very comfortable. The car was clean and comfortable. Frederico my driver was very pleasant and professional. He got me there with no problems and gave me some information about the area, which was very helpful

Date of experience: January 9, 2023
Sweden
1 review
0 helpful votes
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Good service
April 23, 2022

We didn't have far to walk with our luggage and the driver helped. We felt comfortable and safe throughout the 45 minute drive to our destination. We thoroughly recommend gettransfers and will use them again.

Date of experience: April 23, 2022
Israel
1 review
0 helpful votes
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Didn't get refund
August 27, 2021

I was charged for a transfer months and a half before it was made, on the day of the transfer it is a trip from city to city and I was charged a very high amount on the day of the transfer the driver canceled my transfer I contacted the company several times they wanted me to pay more money for the same transfer when I refused.! A few days have passed they are not willing to give me the money back they are using Corona as a crisis of their company but still working as usual and charging full money before the transfer was made! $ 372 they do not refund me the amount I charged for one fee! There is no one to talk to and for them they have decided that they will return the money to me on return trips with them! Not interested and I finished my trip I want my money!

Date of experience: August 27, 2021
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user,

We apologize for the inconvenience this may have caused you. Please send your transfer number to info@gettransfer.com. Our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. We always aim to provide our users with the best service.

Israel
1 review
0 helpful votes
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The ordering process was straightforward and I was very happy with both legs of the journey to Switzerland. The driver was very helpful on each journey and everything ran very smoothly. I would definitely recommend gettransfer for other travellers and would happily use them again on my next holiday.

Date of experience: December 7, 2021
Germany
0 reviews
0 helpful votes
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Excellent service
June 23, 2022

Excellent service from gettransfer. I have used them a few times now and the driver is always easy to find on arrival and is always on time. Very easy to book and no hassle showing the voucher on the phone to the driver. Cars have always been clean.

Date of experience: June 23, 2022
France
1 review
0 helpful votes
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Horrible company
August 6, 2022

Disgusting company, my flight was canceled and the driver was noticed but they did not want to refund me. Dishonest company, no gesture nothing, even if we called the driver 3h before to tell him not to come. He took my money for doing nothing. Dishonest disgusting company. I highly do not recommend. It is not nice from them.

Date of experience: August 6, 2022
Hungary
1 review
0 helpful votes
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We use have used Gettransfer a few times now and we can not fault them at all. We have just used them for transfers to and from Budapest airport and they were punctual, polite and a nice clean vehicle.

Date of experience: March 1, 2022
Italy
1 review
0 helpful votes
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Thanks!
March 25, 2023

10.03. Sharm El-Sheikh. Roomy car for four people plus suitcases. The driver's English was good enough for us to understand each other. We asked him to stop at the shop to get snacks. Our thanks to him and to the company!

Date of experience: March 25, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Germany
1 review
0 helpful votes
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Super
July 12, 2021

I forgot to pre-book a car service before leaving for Paris, and I thought it would be too late to order one. However, I tried GetTransfer and to my surprise the car arrived within 10 minutes! The car was Mercedes, it was spotless and all the details concerning the car and the driver were given to me!

Date of experience: July 12, 2021
GetTransfer m. Gettransfer Rep
over a year old

Good afternoon, thanks, we'll be waiting for you again!

Lithuania
1 review
0 helpful votes
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Tried to use it Philipiness
June 20, 2024

The price is higher than you order in airport and be carefull if due the weather condition you get late, they will take your money and say, you were late.

Date of experience: June 20, 2024
GetTransfer m. Gettransfer Rep
11 months ago

Dear Client, We’re very sorry to hear about the problems you faced. Please let us know your transfer number — our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. Once again, we sincerely apologize for not meeting our usual high standards.

GB
1 review
1 helpful vote
Follow Justin P.
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DO NOT USE. Having booked a return journey to the airport a week in advance, I received an email ( not even a phone call) 20 minutes before my pick up time asking for another £89 or they would have to cancel my journey. I refused on principal and was forced to now drive to the airport at extremely short notice otherwise I would miss my flight and subsequent Holiday. If this was immoral enough, I have now been charged for the return journey that they re-instated without any requests from myself ( why would I need the return leg now that my own car was at the airport?) and GetTransfers are now refusing to refund my original payment because of this charge

Date of experience: June 7, 2022
Spain
1 review
0 helpful votes
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Thanks to the drivers
October 18, 2022

The quality of this service is high: the car arrived on time and the driver was experienced, careful, and knew the less busy roads. He got us to the airport in 15 minutes, we managed to catch our floght. Thanks to the driver and to the company in general.

Date of experience: October 18, 2022
Germany
1 review
0 helpful votes
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An excellent transfer service? Very good attention to the passengers. We got very good recommendations for the places to eat. The driver was excellent and very honest. A very pleasant trip from Antalya to Side. Recommend them to anyone.

Date of experience: November 28, 2022
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Spain
1 review
1 helpful vote
Follow jai l.
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If you dont like be forever in the waiting in the airport dont get this company, is a fake i was waiting two time when i arrive and the last day, nearly to lossing my flight becasuse the driver never arrived

Date of experience: April 26, 2020
Hungary
1 review
0 helpful votes
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First time booking a ride in Egypt. Incredible driver Ramil. My daughter, my husband and I have rarely experienced such a friendly and cultured driver, and he had a very good sense oh humor too. Above all, he drove really smoothly. High praise to the driver and to gettransfer.

Date of experience: April 23, 2023
Bulgaria
1 review
0 helpful votes
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Excellent, on time service. I have used gettransfer twice now. Both times it worked out fine. The drivers have always been extremely courteous and helpful and the vehicles have been clean and comfortable.

Date of experience: April 15, 2022
Belgium
1 review
0 helpful votes
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Our villa was on a very remote, quiet, country road and our pick up time for the return to the airport was 4.15am. The driver was there right on time and got us to the airport with time to spare. Would definitely use them again.

Date of experience: May 14, 2022
GB
1 review
1 helpful vote
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Cancellation Policy
January 5, 2022

Just a warning to others using this service. I recently booked a taxi with Gettransfer and because of illness I was unable to catch my flight and had to cancel the airport transfer taxi. I contacted the driver directly to ensure he did not have a wasted journey, but because I had opened an account with Gettransfer, I did not realise that I had inadvertently agreed to allow Gettransfer to hold my money that I had paid for this taxi service, which was a lot £144 to and from my destination back to the airport, until such time I would want to make the journey again and avail myself of an airport taxi with Gettransfer at some future date. I did write to them saying that because of covid I was unlikely to plan any trip soon, and wanted a refund paid back on to tbe card I originally used to pay for the taxi. They just refer me to their terms and conditions, so to all intents and purposes I have lost my £144, so everyone be warned.

Date of experience: January 5, 2022
Algeria
1 review
3 helpful votes
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Horrible!
May 1, 2020

Once your money is committed, you will never get it back. They will always find an excuse to detain him and defraud you. I should have been reimbursed after canceling the transaction by scrupulously following the contractual procedure. Gettransfer is committed by email to my reimbursements being made within a month at the most... After waiting, by relaunching them, I discover that the conditions have changed, the health situation giving alibi to all overruns, and that my payments will not be made as stipulated and that my money is unduly withheld and becomes a credit with them which constitutes a manifest theft since violating the contractual conditions and the written commitments. I put at your disposal all the evidence and writings of this deception.
Run away and watch your money.

Date of experience: May 1, 2020
RU
1 review
0 helpful votes
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A Musical Journey.
May 14, 2024
Updated review

On one trip, a passenger shared his love of classical music with me, and we spent the entire trip listening to his favorite compositions. It was a truly special and cultural journey.

Date of experience: May 14, 2024

It's great, but it's very expensive
May 7, 2024
Previous review

It's great, but it's very expensive. 12 kilometers of travel 18 minutes of time and the cost is 2530. Comfortable, clean, everything is good, I will use it in desperate situations. The driver Seyit, well done, met with a sign, polite, good mood, service is also high. To travel recommended.

Date of experience: May 7, 2024

Overview

Gettransfer has a rating of 3.3 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.

service
604
value
373
shipping
175
returns
119
quality
428
This company responds to reviews on average within 3 days