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Canada
1 review
0 helpful votes
Follow Zara R.
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Took the payment now my order has been processing for a week and nothing. No one will answer when I open a chat requesting information about my order. So I am calling my bank and going to get my money back and a new card cause this is bs

Date of experience: November 28, 2021
Canada
4 reviews
6 helpful votes
Follow emilie p.
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Just a big zit!
November 1, 2017

Proactive worst thing ever! They state the will refund you but they don't I've been calling for ever and they keep claiming they haven't received my goods now its past 6 months so they can no longer refund me as its past the allowed time very convenient for them. Customer service agent manger Shannon wasn't helpful at all and rude!

Date of experience: November 1, 2017