GetPhotoBlanket

Missing product. They don't seem to care.
They make out it is an Australian website, and give you an option for express postage, which I stupidly paid for. Estimating that I would receive my pillow in 2-5 days after the estimated 2-5 days for manufacturer.
I'm Still waiting. I had someone give me a tracking number, which showed me my pillow was sitting in a warehouse in China, not moving for days.
It's apparently finally in Australia, but no Australian tracking number provided.
I would give them zero stars but it doesn't have that option.
Do not waste your time or money on this fraudulent company.

Unbelievable. I purchased a thousand piece puzzle and paid expedited shipping. $49.90 total cost for a puzzle. When it finally arrived 6 weeks AFTER due, the case was busted and a piece was broken. Since it was a gift for someone this made it completely unusable. Contacting customer service was a nightmare and went back and forth for two weeks. They offered me a $5 refund. FIVE DOLLARS on a $49.90 purchase! When I requested a full refund, emails went back and forth with them trying to get me to wait another few months for a replacement claiming "improved packaging and shipping" meanwhile I'm just trying to get a refund. It's ridiculous a customer has to negotiate proper customer service when a company charges for expedited shipping yet doesn't send it for months and sends a damaged product. Terrible! Buyer beware!

I ordered from this company because I saw a good looking, good quality blanket a friend had gotten as a gift for Christmas from this company. I ordered two blankets on 2/11/2020 and received an email that my blanket was on the way on 2/24/2020. I have been tracking the package and it has not moved any closer to my home since that date. I emailed the company on 3/5/2020 to ask why the prolonged delay and when I could expect to receive the package but no response except an automated reply that I would hear from someone in 48-72 hours. BEWARE--You might never see your order. There are many other options out there. I am sorry I did not select a different company.

I was so exited for my blanket, it was supposed to be a Christmas present but the shipping took forever, almost 3 months.
For 50 dollars I was hoping for a much better picture quality. The dark colors look with so much contrast and the lightest are not visible at all. (F. E. The eyes of muy cat are green and they look black in the blanket)

It's a cute gift because of the idea of having something with the face of you pet on it, but in quality and price terms, is not worth it.

Purchased a puzzle for my wife for Mother's Day. I ordered it several weeks in advanced and was promised 5-7 business days for shipping. It has been over a month and I have nothing to show for it but a $39.95 debit out of my bank account. I have emailed several times (no response). I was sent a USPS tracking number right after the order was placed, but when I try to track the package, it has never been scanned into the post office so it does me no good. I have a feeling we will never see that puzzle.

If you order something from this company, give yourself a couple years to receive it. I would purchase the entire internet just to shut this company down. I told my grandma I got her the best present for mothers day and she doesn't believe me because all I can tell her is its awaiting arrival at a USPS shipping facility in carson california. Talk about a let down for both of us. You could probably ask these people what color the sky is and they'll respond with "it should arrive in 5-9 business days". Doesn't get any worse than this. Stay away! #pettyaf

I ordered a pillow with expedited processing for my sister who was ill and has since died. My order had not even left China when she died, and I attempted to cancel the order in my grief only to be told I could not cancel and at most they could refund me $7 for my loss. That was over two weeks ago, the package has still not arrived and they will still not refund it. Really awful customer experience.

Ordered my puzzle with the hopes of supporting a small business during COVID. Come to find out that they send their work to China knowing that their logistics is shutdown. Emailed and told over multiple months to "wait awhile". When package came, there was no protection and the puzzle box was crushed. The "customization" was just the photo I sent them taped onto the outer box. So much for trying to support a company, their online photos do not match what the end product is really like.

Blanket is a piece of gatbage.
Dogs face cut off, while in blanket. Strings hanging from it... not to mention paper thin and cheap for a $70 throw blanket...

Ordered 2 blankets and they were terrible. I was stunned. Had a photo of 2 dogs on one and not only the quality was terrible but it cut off a piece of the dogs head. Showed to others and they couldn't believe it. Have tried to contact someone there for days. The customer service is even worse than the product. They are from Hong Kong and won't write you back or call. Awful awful service and products. Will stick to amazon now. I can promise you the reviews on their page is bogus. Take my word for it. This is a SCAM...

The website is a complete scam and I cannot believe I fell for it! I ordered two customized puzzles for Mother's Day one month ago. I read how long it would take to process and ship the items so I knew it would be delivered on time, however I have STILL not received the package and Mother's Day has come and gone! I have emailed multiple times and continue to receive the same generic email response with no solution to my problem. Since 4/29 the tracking has stated that the package is in California. No shipping updates have been provided since. I cannot believe how horrible this experience has been. Never again.