I found out about this site reading an article in the Toronto Star. I then went to the site and I ordered an iPhone 4. The site was very professional and it made it easy to place an order.
The phone arrived within two days along with an email that if you needed any help to contact
Them directly. The phone was in great condition as shown on their site. It hooked up with no problems. A follow-up email was sent to me to make sure everything was in order. I highly recommend this site if you are selling or especially buying an iPhone.
This is a company that you can trust to have your phone sold. Everything was quickly and efficiently handled by Orchard, and I was pleased to receive my payment earlier than expected. I would recommend this company to anyone.
My unlocked 'like new' iPhone 6S Plus was exactly that, with excellent customer service and email communications answering questions, timely delivery, and follow-up to ensure I was happy with everything. I do wish the charger was included in the price of the phone. I decided I prefer Android over iOS and there was no problem returning the phone and being credited. Orchard makes buying a used phone stress free (they now sell Samsung Galaxy, as well). I wouldn't hesitate to buy from them again and have recommended them to others.
My new iPhone 6s phone from GetOrchard is pristine, beautiful, perfect. I love it. It came in the mail in less than five business days. It works beautifully and I love it. I realize Apple is partly responsible for my phone's beauty, but I really like the vibe of Orchard. I once bought two iPhones from Groupon and one phone didn't work on arrival and the other's circuit board died six months later (had an Otterbox case on it). Groupon refused to do anything for me. GetOrchard has a completely different feeling. I will buy from them again.
The phone I ordered is an iPhone 6 in 'very good' condition. When it arrived I initially thought it was a dud because it kept glitching during the start up and would freeze on the white screen with the apple symbol. However, after charging it for an hour or two it ended up powering on normally. Since then so far, so good. Battery seems a bit weak but that may be a general iPhone 6 issue. The sales representatives were very prompt to check in with me when my phone arrived in the mail, and quick to respond when I let them know I was having problems. And the phone arrived a day earlier than it was predicted to. Overall I am satisfied with my purchase.
I recently purchased an IPhone 5s. The phone was reported in "very good" condition. I think the phone is in MINT condition. Orchard service is excellent in all aspects. My phone arrived in Sudbury within 49 hours. Alex Natale was courteous, knowledgeable and answered all my questions.
The company maybe relatively new but they are open to suggestions and are looking for ways to service their clients better.
Well done, I'd recommend Orchard to anyone, their prices are competitive with anything on Kijiji PLUS you get free shipping and a 30 day warranty
What I appreciated most about Orchard as a seller is their transparency. If you answer the questions honestly, they'll tell you exactly how much you'll get paid, and when you can expect to be paid. They take care of all the shipping logistics for you, send all the material you need, and you mail it off. They let you know they got it, and send you the money you were quoted via etransfer. Couldn't be simpler. Could you sell your own phone on Kijiji for a bit more? Yes, but then you'd have to waste your time with emailing random people and meeting up. If you want to get decent cash for your phone simply with no fuss, this is the way to do it.
I recently sold my iPhone 6 to this company, and the price I got for it was quite worth. It saved me the hassle of trying to sell online and the team had been super supportive. I had troubles with the e-transfer when they sent the payment the first time, and they were quick to respond. I would definitely recommend to anyone trying to sell their old phones.
I was a bit hesitant in sending my 4 older iphones to Orchard, but I was pleasantly surprised with the service and care provided by Orchard. A nice box and shipping label made it simple to send them all in, and after their assessment the phones were listed for sale. I patiently waited to see if they'd sell, and was pleased to find money sent to me after the 4 weeks I agreed to wait. I will recommend this service to anyone looking for top dollar for their used phones.
Great experience selling my phone through Orchard. Usually I sell through Craigslist, but it was nice to avoid all the scammy messages and low-ballers and just get it done for a reasonable price. Thanks!
Someone at Videotron recommended this app. To me after changing my Iphone. I had a really great experience even if I was a little septic at first. The company gave me the money that they say they would... and its a good amount! So I'm really happy!
Having purchased two direct-to-landfill quality phones for my daughter, the thought of buying another filled me with dread. Clearly, you get what you pay for, but I couldn't bring myself to purchase a new iPhone for the 14 year old. A friend pointed me to Orchard, we purchased an unlocked 5S, and life, for the moment at least, is good! Great site, easy to use; fast support and fast shipping.
I absolutely rely on my iPhone for business including taking credit card payments. When I put my almost new iPhone 5c through a washing machine cycle, I was desperate. After hours on Craigs List, etc, I was beyond hope of reliably replacing it safely and affordably. When I came across Orchard my first thought was that at those prices it must be a scam. Read reviews and did a bit of digging and went for it. Nothing could have been easier, affordable, efficient, and good communication too. Love my new-to-me iPhone.
Every aspect of using Orchard to sell my iPhone was easy from getting a quote, receiving instructions to send the phone, notice of receiving the phone, new quote once phone actually received by Orchard, and finally your payment delivered electronically.
You're kept informed every step of the way.
I wanted to try to get a little bit of money for some old phones (both mine and some family member's) as well as have them go to a new home instead of just throwing them into electronics recycling. The process was very easy, they gave a fair price (and even increased the amount after they received the phone and did a visual inspection) and sent me payment promptly via Interac e Transfer. They kept me up to date on the process and also mailed me the shipping materials to send the phones to them.
Bought a mint iphone 4s after my old one got wet. Easy to use service and not much more than prices on Craigslist or usedvic, and with a 30 day warranty and all done online. I'd definitely use Orchard again for both selling and buying an iphone.
My phone arrived one day earlier than expected, and I received it in very good condition. My old SIM card fit right into my new phone and the set up was very easy, with step by step instructions. I am very pleased with my purchase and would do it again.
Orchard is a fantastic and honest company. I had a number of phones that needed to be sold - they were just collecting dust - but I was worried about selling them myself and being responsible for them if they didn't work. Orchard took care of me! They were very straight forward and open about how much my phones were worth and why, and when it came time for payment, the money was eTransferred right on time! I am also particularly thankful to Orchard, as they helped me get a little extra cash when I needed it because of the COVID19 pandemic. So amazing!
I used Orchard this site about a month ago replace the 4S that I had managed to lose. I was mildly reluctant to pay for a used iPhone before I got a chance to assess its condition, but I sure am happy I did. They phone shipped the next day and it was in excellent condition.
The only mildly negative thing I would say is that the box they used for shipping was fairly dull.
I sold my old iPhone 5s through Orchard since I couldn't be bothered to find a private seller. The app gave me an estimate of how much they would give me, and when I sent in the phone they actually said they would give me $20 more since it was in better condition than I had thought! Received my money as promised within weeks. So much easier than meeting sketchy people on kijiji!
Answer: Hi Doug. Thanks for reaching out. For the Apple iPhone, it comes with a built GPS app with the iOs software but you do have plenty of different GPS apps you can download on the device. If you have any other questions in the meantime, you can email us at support@getorchard.com and we'd be happy to help!
Answer: Hi Montasser, Thanks for reaching out to us. Unfortunately, we do not sell any Macbooks or computer laptops at the moment. We only sell Apple iPhones, iPads and Samsung Galaxy devices on our website.
Answer: Hi Zafiro, Thanks so much for reaching out about our phones! You can browse our full inventory online, but we'd also be more than happy to have you come by our office in Toronto. We're located at 1116 College St, just south of Dufferin Station. Hours of Operations: Monday - Saturday, 10AM-6PM. We still have the XR available -- you can buy it online here: https://www.getorchard.com/search/featured/ If you have any other questions moving forward, please email us at support@getorchard.com and we'd be happy to help.
Answer: Hi Edwin, Thanks for reaching out to us and for your interest in Orchard! Unfortunately, We do not accept Samsung Galaxy J2 devices for sale. Simply because we do not have that specific diagnostic software it runs on and the parts for the device. What kind of phones models does Orchard buy? If you have any phones that fall under these models I've listed below, we loved to buy it from you! =) Phone models: IPhone 5,5C, 5S, 6,6+, 6S, 6S+, SE, 7,7+, 8,8+, X Samsung Galaxy S5, S6, S6 Edge, S7, S7 Edge, S8, S8+ Hope that helps! If you have any lingering questions or insights to share, please don't hesitate to let me know or email at support@getorchard.com.
Answer: Hi Paul, Every phone that Orchard sells is thoroughly tested and guaranteed to be in perfect working condition. That being said, some used phones look a bit newer than others. All Orchard phones are protected by a 30-day warranty. If you receive a phone that has issues with functionality or quality, we will offer to replace it or refund you. All products must be returned in the same condition as received using the original packaging. Orchard rates each phone as either Like-New, Very Good, or Good to refer to the cosmetic appearance. Here's a link to what each of those ratings means: https://www.getorchard.com/faqs/article/what-does-the-device-condition-mean/
Answer: Took 3 business days to get from toronto to Kingston!
Answer: Hi Zuzi! We certainly do:) Since you won't be able to run the app on the phone, you can register it for sale here: https://www.getorchard.com/sell-online/
Answer: You can choose to buy these - it is an inexpensive add on.
Answer: Hey Matt! Every phone comes with a free 30 day warranty. You are welcome to a full refund or a replacement phone within the first 30 days of your purchase date, so long as the phone is in the same condition that you received it in. We also offer an extended one year warranty called Orchard Care Premium (OCP). OCP offers repair coverage for any damages to your phone. If we can't repair the phone, we'll replace it. :)
Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.