Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Dana H.
1 review
0 helpful votes
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My experience with genuinereplacentparts.com was good. I needed to replace the glass on a smooth top slide in oven. I was unsure about the exact product I needed (I'm a woman replacing this via youtube tutorial if that helps any Lol). I was nervous when placed my order. I guess I could have contacted customer service. But I ordered the part and I am happy to say that it was the exact one! I'm very pleased. It came relatively quickly and the packaging created a safe and secure way to transport it. I now need to more items to fix my range top and when I figure out what they are, I will order from this company, if the product is available. One subject I would address, is it would be so much more helpful if the description of the item was more detailed. Written out. The small pictures are difficult to see. And often if the part is small, it is hard to decipher which number is referencing the part that you require. Otherwise, it was the perfect shopping experience. Between YouTube and genuine replacement parts, the glass top is repaired! Thank you!

Date of experience: September 1, 2020
Bill B.
1 review
0 helpful votes
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Easy ordering, fast delivery
September 1, 2020

Easy ordering, fast delivery

Date of experience: September 1, 2020
david b.
1 review
0 helpful votes
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Fast and easy!
September 1, 2020

Fast and easy!

Date of experience: September 1, 2020
Colorado
1 review
0 helpful votes
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The part worked and fit great. Would have been nice to have some type of information with the part. Even if it was just a link.

Date of experience: September 1, 2020
David S.
1 review
0 helpful votes
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Happy to find genuine replacement parts that can't be found locally. Very nice company to deal with. Emailed request for information and immediately got a response. Great company.

Date of experience: September 1, 2020
Charlie S.
1 review
0 helpful votes
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Easy to search and find what I was looking for
September 1, 2020

Easy to search and find what I was looking for

Date of experience: September 1, 2020
Georgia
1 review
6 helpful votes
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Absolute scammers.
September 1, 2020

I ordered a replacment ice maker for my refrigerator. It came, but the unit was used, dirty, full of dust, mold and debris. I tried to return it, but they kept saying they don't sell used parts, and I had to tell them the part number of the item. I gave them pictures of every angle of the ice maker possible, including the only sticker on the item with a part number. They kept refusing the return. This is a scam.

+9
Date of experience: September 1, 2020
Virginia
1 review
0 helpful votes
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Quick turn around
September 1, 2020

Faster than all other resellers I reached out and part worked like a charm. Really happy to find these guys over internet

Date of experience: September 1, 2020
LATASHA C.
1 review
0 helpful votes
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IT WAS FAST AND EASY
September 1, 2020

IT WAS FAST AND EASY. I LOVED THE PRICES AND THE SHIPPING INCENTIVE.

Date of experience: September 1, 2020
Rob A.
1 review
0 helpful votes
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Purchased just now
August 31, 2020

Purchased just now. Nothing delivered yet... but easy process to purchase and confirm proper part. So far so good. Product arrived. Very happy.

Date of experience: August 31, 2020
Paul W.
1 review
0 helpful votes
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Found what i needed
August 31, 2020

Found what i needed

Date of experience: August 31, 2020
Sue D.
1 review
0 helpful votes
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Service and deliver was great
August 31, 2020

Service and deliver was great. I just couldn't believe how much the part was for a refrigerator handle, but I guess it saved me from getting a new fridge. Unfortunately though, because of the age of my fridge, the freezer handle has yellowed compared to the nice new white fridge handle.
Thanks for the great service and fast delivery.

Date of experience: August 31, 2020
Kansas
1 review
0 helpful votes
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Received 3 brand new ( in sealed plastic box) water filters. Genuine items as advertised, Fast delivery. Thank you.

Date of experience: August 31, 2020
Jennifer L.
4 reviews
0 helpful votes
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Quick, great service!
August 31, 2020

Quick, great service!

Date of experience: August 31, 2020
Jane Q.
4 reviews
0 helpful votes
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We were very happy to receive the parts relatively quickly and we were able to fix the appliance!

Date of experience: August 31, 2020
Myra B.
1 review
0 helpful votes
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Wrong item
August 31, 2020

Wrong item. I suggest that a better product description and photos are provided.

Date of experience: August 31, 2020
Scott W.
2 reviews
0 helpful votes
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I e maker is working great and was easy to replace. Thank you!

Date of experience: August 31, 2020
William B.
2 reviews
0 helpful votes
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No problems with this order
August 31, 2020

No problems with this order

Date of experience: August 31, 2020
Susan S.
1 review
0 helpful votes
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A little pricey but easy install and god fit
August 31, 2020

A little pricey but easy install and god fit. Thank you.

Date of experience: August 31, 2020
Alex P.
1 review
0 helpful votes
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Great, came one day after estimated
August 31, 2020

Great, came one day after estimated.

Date of experience: August 31, 2020