Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Philip E.
1 review
0 helpful votes
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648+965440+65410
September 2, 2020

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Date of experience: September 2, 2020
jason s.
2 reviews
0 helpful votes
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Great item
September 2, 2020

Great item. Easy install.

Date of experience: September 2, 2020
Lynnette P.
2 reviews
0 helpful votes
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The purchasing experience was very easy
September 2, 2020

The purchasing experience was very easy. Easy to find the part for my fridge and easy to check out. I will know more if and when my part arrives in the time promised and if correct and not damaged. As others have said GE is not making their components very well anymore. I have replaced this same drawer twice in 8 years due to cracking and breaking. Very poorly and cheaply made. We do not have young kids and are not hard on our appliances, but this refrigerator has had to have almost every component replaced due to breaking. Plastic is very brittle and weak.

Date of experience: September 2, 2020
Charles J.
4 reviews
0 helpful votes
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VERY SMOOTH/TROUBLE FREE EXPERIENCE!
September 2, 2020

VERY SMOOTH/TROUBLE FREE EXPERIENCE!

Date of experience: September 2, 2020
David L.
1 review
0 helpful votes
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I need to return this item
September 2, 2020

I need to return this item. Hope it is easy to find your return policy and return this item.
Respectfully,
David Lewis

Date of experience: September 2, 2020
Timothy K.
1 review
0 helpful votes
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Quick and shipping fee was low
September 2, 2020

Quick and shipping fee was low

Date of experience: September 2, 2020
Lisa M.
3 reviews
0 helpful votes
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I know I am getting the actual manufacturers parts when I order here!

Date of experience: September 2, 2020
Alabama
1 review
0 helpful votes
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On point!
September 2, 2020

This is the second time I've used the Genuine Replacement Part's website. They are fantastic. I've recently received (only 5 days to receive parts) parts for my clothes dryer. Within 30 minutes, my cousin had the parts installed and I was able to do my laundry. The first time I used them was for a vegetable pan with glass shelf for my refrigerator. Both orders came in promptly and as ordered! In fact, the vegetable pan's arrival was delayed by UPS for two days and GRP contacted me immediately to let me know that it was going to be delayed. I can't get that kind of service from local companies!

The key to a successful experience is to have your make and model numbers handy while ordering and double checking the order before finalizing. I take my time and it's been right each time, completely on point!

I would recommend this website in a heartbeat.

Date of experience: September 2, 2020
Jeff I.
2 reviews
0 helpful votes
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Thanks
September 2, 2020

Thanks - better prices than the manufacturer. I'm pleased with the part I ordered. Sadly my range has other issues as well

Date of experience: September 2, 2020
Donald W.
1 review
0 helpful votes
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Superb website, easy to navigate!
September 1, 2020

Superb website, easy to navigate! KUDOS to the software developers.

Date of experience: September 1, 2020
Jayne E.
1 review
0 helpful votes
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The part hasn't been installed yet, but it is just as shown and arrived in a timely manner.

Date of experience: September 1, 2020
Carla B.
1 review
0 helpful votes
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Site was easy to navigate, online transaction smooth and merchandise is priced competitively. Delivery was super fast too. My only disappointment is that while competitive with other online retailers, the price of the item (a small, wheeled ring that allows the microwave turntable to spin) was $45. Very expensive for a piece of plastic.

Date of experience: September 1, 2020
Georgia C.
1 review
0 helpful votes
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The part I received cost me $165
September 1, 2020

The part I received cost me $165. Can't say I liked the steep price, but it was the part I needed,and my dishwasher is up and running again.

Date of experience: September 1, 2020
Brian L.
1 review
0 helpful votes
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It was the correct part no issues
September 1, 2020

It was the correct part no issues

Date of experience: September 1, 2020
Scott W.
2 reviews
0 helpful votes
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It worked as advertised
September 1, 2020

It worked as advertised.

Date of experience: September 1, 2020
Stephen P.
1 review
0 helpful votes
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Everything went as expected
September 1, 2020

Everything went as expected.

Date of experience: September 1, 2020
Aaron D.
2 reviews
0 helpful votes
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Arrived in a timely matter and fit perfectly
September 1, 2020

Arrived in a timely matter and fit perfectly.

Date of experience: September 1, 2020
K B.
1 review
0 helpful votes
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The website is easy to use
September 1, 2020

The website is easy to use. I quickly found the part I needed and it was delivered promptly. I would definitely buy from them again!

Date of experience: September 1, 2020
Benjamin W.
3 reviews
0 helpful votes
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This was surprisingly fast and easy and accurate
September 1, 2020

This was surprisingly fast and easy and accurate. I hope I don't need any parts soon, but this will be my first stop when I do.

Date of experience: September 1, 2020
James F.
2 reviews
0 helpful votes
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Smooth, easy no problem
September 1, 2020

Smooth, easy no problem. Put new part in place and dishwasher worked.

Date of experience: September 1, 2020