Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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SD P.
1 review
0 helpful votes
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Other sites were out of the part I needed, but not Genuine Replacement Parts! And I'm glad it worked out that way because the customer care interface is superb- good communication every step of the way, and the order (glass!) arrived unscathed.

Date of experience: September 17, 2020
Donna F.
2 reviews
0 helpful votes
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Great easy website
September 17, 2020

Great easy website. Was able to find my part and it was cheaper than other websites. Thank you so much. Donna Fulker

Date of experience: September 17, 2020
George X.
2 reviews
0 helpful votes
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Have not installed it yet
September 16, 2020

Have not installed it yet

Date of experience: September 16, 2020
kevin R.
5 reviews
0 helpful votes
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No callback or email reply from customer service when part didn't arrive in expected timeframe. No live body answering phones during normal work hours. Business address shows as a post office in FL. No phone number or email address on invoice. Doesn't give the client a warm fuzzy feeling about this being a legit business until the part shows up.

Date of experience: September 16, 2020
Julie P.
3 reviews
0 helpful votes
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My washer is working now so I'm a happy customer
September 16, 2020

My washer is working now so I'm a happy customer.

Date of experience: September 16, 2020
Derek Y.
6 reviews
0 helpful votes
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Everything was as advertised
September 16, 2020

Everything was as advertised. Price was by far the best I saw on the internet. To be honest, it made me concerned that it was too good to be true and I'd be disappointed some how. I am pleased to say that everything was great. The ease to find what I needed, the price and the speed of delivery was better than expected. I'm now a loyal customer.

Date of experience: September 16, 2020
Richard S.
1 review
0 helpful votes
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Great website, easy to order & fast shipping Order was exactly what I needed. Thank you.

Date of experience: September 16, 2020
James s.
4 reviews
0 helpful votes
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I have no comment
September 16, 2020

I have no comment

Date of experience: September 16, 2020
Mario g.
1 review
0 helpful votes
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Very good
September 16, 2020

Very good

Date of experience: September 16, 2020
sherri w.
1 review
0 helpful votes
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I had hot water running into my washing machine but not cold water, this inlet valve fixed the issue. Thank you so much.

Date of experience: September 16, 2020
Phyllis J.
1 review
0 helpful votes
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The product is fine, but unfortunately I can't use it. My micro wave was not repairable. I would like to return the part but not sure how!?

Date of experience: September 16, 2020
Dwight S.
1 review
0 helpful votes
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High price slow dlvry good product
September 16, 2020

High price slow dlvry good product

Date of experience: September 16, 2020
Natalie L.
1 review
0 helpful votes
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Easy and efficient Thank you
September 16, 2020

Easy and efficient Thank you

Date of experience: September 16, 2020
Daniel B.
1 review
0 helpful votes
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Layout of site is a bit confusing but once you figure it out it is not bad

Date of experience: September 16, 2020
David B.
1 review
0 helpful votes
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Price and shipping costs appeared to be high
September 16, 2020

Price and shipping costs appeared to be high.

Date of experience: September 16, 2020
Lawrence M.
1 review
0 helpful votes
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Looks good, hope all goes well
September 15, 2020

Looks good, hope all goes well. If so, you are a great service! My hopes in humanity were maintained when I found you carried a relatively obscure item(based on appliance age of 15 years)
Dr L

Date of experience: September 15, 2020
cindy L.
1 review
0 helpful votes
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None
September 15, 2020

None

Date of experience: September 15, 2020
chris a.
1 review
0 helpful votes
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Thanks
September 15, 2020

Thanks

Date of experience: September 15, 2020
Timothy G.
1 review
0 helpful votes
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Good service
September 15, 2020

Good service

Date of experience: September 15, 2020
William H.
2 reviews
0 helpful votes
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Found what I need, but will wait for delivery before getting too excited.

Date of experience: September 15, 2020