Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Badie M.
1 review
0 helpful votes
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Your website is great!
October 6, 2020

Your website is great!

Date of experience: October 6, 2020
Brian C.
1 review
0 helpful votes
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Good service
October 6, 2020

Good service. I watched a "how to" video on another website however. I don't think you had one for this part. Not a big deal though.

Date of experience: October 6, 2020
Stanley R.
1 review
0 helpful votes
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Good service
October 6, 2020

Good service

Date of experience: October 6, 2020
Kentucky
1 review
0 helpful votes
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Fast delivery, comparable price, and actual product for my food processor, fits perfectly. I would recommend this store to anyone.

Date of experience: October 6, 2020
Thomas A.
1 review
0 helpful votes
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Quick delivery...
October 5, 2020

Quick delivery... Correct part... easy install

Date of experience: October 5, 2020
FJ L.
1 review
0 helpful votes
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Thank you for the product which I received today, two weeks after I ordered it. That's fine although it seems a bit long for a standard dishwasher part. I could be wrong. What I did not appreciate was a total silence on order status and when I tried to log in could not. It kept saying I did not have an order. And when I tried to 'chat' about it, the chat bot required I use the website tracking not the chat feature. Vicious circle. Anyway, I have it, so thank you! FL

Date of experience: October 5, 2020
Kellie M.
1 review
0 helpful votes
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Order was shipped quickly and I am fully satisfied.

Date of experience: October 5, 2020
Texas
1 review
0 helpful votes
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Groovy GRP
October 5, 2020

When my stove top gave out, I contacted GRP and ordered a new top. I received it within 3 days and installed it myself in 30 mins.

GRP made sure I was getting the right part I needed and shipped it out fast.

I am pleased with the customer service I received.

If I have to order any replacement parts, I will be utilizing them again.

Date of experience: October 5, 2020
roberto p.
1 review
0 helpful votes
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Always easy and great selection
October 5, 2020

Always easy and great selection

Date of experience: October 5, 2020
Alan J.
1 review
0 helpful votes
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Saved a $75 service call charge by doing it myself. It took 10 minutes.

Date of experience: October 5, 2020
Joe H.
1 review
0 helpful votes
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I was worried when my order showed up in 3 separate deliveries over 5 days. But everything showed up and my washing machine is now working fine.
Cheers. Joe

Date of experience: October 5, 2020
Jan J.
7 reviews
0 helpful votes
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Andrea was very helpful!
October 5, 2020

Andrea was very helpful!

Date of experience: October 5, 2020
Eric Z.
1 review
0 helpful votes
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Great service, thank you
October 5, 2020

Great service, thank you.

Date of experience: October 5, 2020
Joseph C.
1 review
0 helpful votes
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I don't have the item yet just ordered
October 5, 2020

I don't have the item yet just ordered. Website very helpful and easy to navigate. Hope the parts will be as well.
10/05/2020 Update: Order was received and was in perfect order. I've installed the product and it is operating brilliantly.
I will defiantly buy for you again, when needed.

Date of experience: October 5, 2020
Kathleen R.
1 review
0 helpful votes
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I am thrilled to have been able to fix my microwave rather than replacing it.

Date of experience: October 5, 2020
Mickey H.
1 review
0 helpful votes
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No problem ordering, hope it gets shipped in time and works okay

Date of experience: October 5, 2020
Jeff C.
1 review
0 helpful votes
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Prompt service, there is one defect in the product though, it does not install itself, while I watch.
They need to work on that.

Date of experience: October 5, 2020
Robert C.
2 reviews
0 helpful votes
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So far, so good
October 4, 2020

So far, so good

Date of experience: October 4, 2020
Sandi S.
1 review
0 helpful votes
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Easy to find items needed, easy to order, easy to pay. The gaskets fir perfectly. Will definitely order from here again!

Date of experience: October 4, 2020
Mark M.
1 review
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Product works perfectly
October 4, 2020

Product works perfectly. Fast delivery

Date of experience: October 4, 2020