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Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Very easy!
NOWING THAT THE PART I ORDERED IS THE CORRECT PARTS FOR MY MIXER, AND FAST DELIVERY. THANKS
Part showed up in less than 24 hours. Fixed my frig thanks
When I receive promptly I will be happy to respond.
I appreciate that my specific product info was verified; I don't enjoy having to return items.
I was able to order the correct part quickly.
Quick & easy
I got everything exactly as I ordered and it arrived quickly.
The replacement parts I ordered worked!
I ordered a part they advertised on their website, they sent a cheaper substitute part. After over 20 emails, 4 phone calls, and waiting over a month they finally gave me a refund for the item but refuse to refund the shipping costs.
They make it very difficult to return items and even required me to send them a picture of my refrigerator! LOL! Have you ever heard of such a thing?
Great price. Easy to find parts.
Fast delivery and the part worked - We will definitely use your site again if needed for parts.
Arrived on time and it worked.
Appreciate that GRP supplies OEM parts and that part of GRP's check-out process ensures that customers verify that the model number is correct before placing order.
Part was exactly the same and delivery was very quick. Oven is back working. I like the results.
No Comment
I just ordered one part, but I was glad to see the warning asking if I was sure on the part # and whatnot. Shows integrity, which I appreciate.
Great...so far
My experience with ordering was fine; part was backordered for several weeks but did arrive; however it was the completely wrong part.
After going back and forth with customer service many times about the product detail, they finally claimed they have a 60 day return policy. I simply wanted them to exchange the right part for the wrong one they sent. No resolution yet to the issue.
If you order, make absolutely sure they're sending the right part!
I ordered a crisper for a refrigerator. They sent me a wrong item. Took forever to get an RMA, then they expect me to pay for return shipping. Then Jonathan who is suppose to be a team lead hung up on me. Very frustrated and will never order from this company again.