Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Orlando B.
2 reviews
0 helpful votes
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Great product and fast shipping
September 14, 2019

Great product and fast shipping.

Date of experience: September 14, 2019
Diana H.
1 review
0 helpful votes
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Part installed and working
September 13, 2019

Part installed and working

Date of experience: September 13, 2019
Gregory S.
1 review
0 helpful votes
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So far so good
September 13, 2019

So far so good. Cheaper than Lowes.

Date of experience: September 13, 2019
Fred S.
1 review
0 helpful votes
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I only finished the order seconds ago, so I can't say much.
I wrote the above when I ordered the part. The part I was going to replace actually turned out to be OK so I am returning the part I got from you. But the return has worked well so far.

Date of experience: September 13, 2019
Mike P.
3 reviews
0 helpful votes
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Great experience, easy to find part, part fit as expected,would have liked if your website suggested that I purchase the gasket for the part (I was able to use the old one, so no big deal. If I needed it though, it would have been another week before I was able to install the part) Shipping took longer then expected, not that I am complaining, but a lot of other places could have gotten it to me in two days, it took a full week for yours to get here. Now your price was better buy a few dollars, and that is the expedited shipping I am sure. I will definitely order from you again, unless I absolutely need the part ASAP.

Date of experience: September 13, 2019
Ryan V.
6 reviews
0 helpful votes
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The part for my freezer (door seal) was a bit late, but did the trick, and was as described.

Date of experience: September 13, 2019
BCMom S.
1 review
0 helpful votes
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The replacement part was perfect
September 13, 2019

The replacement part was perfect. The shipping speed was awesome, within 24 hours! Very happy with the purchase and this supplier.

Date of experience: September 13, 2019
Judith G.
1 review
0 helpful votes
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Easy Peasy
September 12, 2019

Easy Peasy

Date of experience: September 12, 2019
Heather A.
2 reviews
0 helpful votes
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Pretty easy and convenient
September 12, 2019

Pretty easy and convenient. Finger's crossed the part is correct but I liked that it asked me to verify part number before proceeding.
Part worked perfectly! And install was super easy (well, my bf did it but I supervised. Lol!)

Date of experience: September 12, 2019
K B.
1 review
0 helpful votes
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Easy site to use but I thought the price was high
September 12, 2019

Easy site to use but I thought the price was high. Also said they are black but they look more gray.

Date of experience: September 12, 2019
Irving T.
1 review
0 helpful votes
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No comments
September 12, 2019

No comments.

Date of experience: September 12, 2019
Carol G.
1 review
0 helpful votes
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Processed quickly thank you
September 12, 2019

Processed quickly thank you

Date of experience: September 12, 2019
Paul S.
2 reviews
0 helpful votes
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When I ordered a Kenmore Refrigerator water filter, I gave my correct model name and number. I received a filter that had 2 connector spouts when my model will only accept 1 connector spout. The filter I received stated it was a replacement filter for Amana, Maytag or KitchenAid... It didn't mention Kenmore. Customer Service told me that the wrong part they sent me was the correct replacement part! I assured them that if I took a sledge hammer and forced their two pronged filter into my one pronged receptacle, it still wouldn't work. I sent pictures and they agreed to refund the full purchase price, but I still had to pay $15 to the US Post Office to sent the wrong filter back to Indiana. They could not provide the correct part, so they refunded my money. I recommend you input into your database, that a Kenmore filter and an Amana filter are not interchangeable. Everyone was courteous and professional at all times. These are honest people trying to make an honest living.

Date of experience: September 11, 2019
Richard J.
1 review
0 helpful votes
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Very good
September 10, 2019

Very good

Date of experience: September 10, 2019
Zoe S.
1 review
0 helpful votes
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2nd time ordering
September 10, 2019

2nd time ordering. 1st time no problems.

Date of experience: September 10, 2019
Lewis P.
1 review
0 helpful votes
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All is well
September 10, 2019

All is well.

Date of experience: September 10, 2019
Diane N.
2 reviews
0 helpful votes
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Part I ordered was delivered a week later than originally stated when I placed my order. However, that is to be expected for ground shipping, and originally-stated date was really ambitious. GenuineReplacementParts kept me updated on the status of the delivery including notifying me of the change in delivery date. Part arrived and was exactly what I ordered. Overall good experience.

Date of experience: September 9, 2019
Makala C.
1 review
0 helpful votes
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Impressive timely delivery of the product
September 9, 2019

Impressive timely delivery of the product. Ez to navigate and find the exact item I needed. Glad your quality products and service are available for us. Would use your site again.

Date of experience: September 9, 2019
No N.
3 reviews
0 helpful votes
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I found the part I needed and it was shipped quickly. Good job!

Date of experience: September 9, 2019
Leonard S.
1 review
0 helpful votes
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Satisfied with deleivery and item
September 8, 2019

Satisfied with deleivery and item.

Date of experience: September 8, 2019