Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Debra B.
1 review
0 helpful votes
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So far, quick and efficient!
January 27, 2020

So far, quick and efficient!

Date of experience: January 27, 2020
JAMES D.
1 review
0 helpful votes
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Quick & professional service
January 27, 2020

Quick & professional service

Date of experience: January 27, 2020
Magali G.
1 review
0 helpful votes
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Is the first time buying parts from you, I expect the best experience with you..

Date of experience: January 26, 2020
Scott C.
2 reviews
0 helpful votes
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Quick and easy
January 26, 2020

Quick and easy

Date of experience: January 26, 2020
Jay J.
1 review
0 helpful votes
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No thanks
January 26, 2020

No thanks

Date of experience: January 26, 2020
Janice W.
1 review
0 helpful votes
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The first broiler element you sent was bent very badly. The box had been squeezed. After sending pictures and model numbers, I received a replacement, but it was also bent, though not as much. We straightened the element enough to use it. I do not understand why you ship these without reinforcing with Styrofoam or something.

Date of experience: January 26, 2020
KENNETH L.
4 reviews
0 helpful votes
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I received the part I ordered and was concerned first I ordered the wrong part. But after I removed the original part I confirmed it was the correct part and installed it. So far working great.

Date of experience: January 26, 2020
Donald J.
1 review
0 helpful votes
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Fast &
January 26, 2020

Fast &
Easy

Date of experience: January 26, 2020
Steve H.
1 review
0 helpful votes
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Received the wrong part but GRP representatives were very helpful and courteous in helping me to return the part for a refund.

Date of experience: January 26, 2020
Mark F.
6 reviews
0 helpful votes
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Easy website to navigate
January 26, 2020

Easy website to navigate- great customer service-

Date of experience: January 26, 2020
Daniel R.
1 review
0 helpful votes
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My service was very good, I had an issue ( ordered wrong part) i sent an email which was replied to on a timely basis, however it went to my junk file. The situation has since been remedied.

Date of experience: January 25, 2020
California
1 review
1 helpful vote
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I ordered refrigerator shelve glass 27.5 x 15 inches. They delivered 30 x15 in. They require documents including serial number, MN etc to resolve the issue. I cant understand if they advertise the measurement and not deliver the exact item.

Date of experience: January 25, 2020
Lela A.
1 review
0 helpful votes
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It was very easy shopping with you
January 25, 2020

It was very easy shopping with you

Date of experience: January 25, 2020
Heather Z.
4 reviews
0 helpful votes
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It was easy to find the part based on the model number of the dryer.

Date of experience: January 25, 2020
Brenda B.
2 reviews
0 helpful votes
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I googled the part I needed
January 25, 2020

I googled the part I needed. Your website came up and i entered the part number. It came up so i purchased. Easy.

Date of experience: January 25, 2020
Victor B.
1 review
0 helpful votes
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Fair pricing and fast shipping
January 25, 2020

Fair pricing and fast shipping. Good experience.

Date of experience: January 25, 2020
Martin Y.
6 reviews
0 helpful votes
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Excellent
January 25, 2020

Excellent. Easy

Date of experience: January 25, 2020
paul w.
1 review
0 helpful votes
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I really liked the 2 day delivery option, most parts houses tell you it will ship in 2 to 5 days, well its over a week before you ever see it! I need it faster than that.

Date of experience: January 24, 2020
Carolyn W.
1 review
0 helpful votes
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Quick & easy!
January 24, 2020

Quick & easy!

Date of experience: January 24, 2020
Russ R.
1 review
0 helpful votes
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Has the parts I need, and easy to select and order. Shipping cost is reasonable.

Date of experience: January 24, 2020