Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Julie U.
3 reviews
0 helpful votes
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Easy to find what I needed on line
February 2, 2020

Easy to find what I needed on line. Promptly shipped. Shipping and delivery confirmed. Securely packaged.

Date of experience: February 2, 2020
Brenda J.
4 reviews
0 helpful votes
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Very good found what I needed
February 1, 2020

Very good found what I needed

Date of experience: February 1, 2020
Charles R.
7 reviews
0 helpful votes
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Good pricing and fast shipping
February 1, 2020

Good pricing and fast shipping.

Date of experience: February 1, 2020
David H.
1 review
0 helpful votes
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Shopping was easy
January 31, 2020

Shopping was easy.

Date of experience: January 31, 2020
george o.
1 review
0 helpful votes
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My experience was amazing..
January 31, 2020

My experience was amazing. Great price fast shipping. Replacement part fits perfect..

Date of experience: January 31, 2020
Shanika M.
1 review
0 helpful votes
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The navigation of the website and ease was excellent. I received product and it was perfect!

Date of experience: January 31, 2020
Keith B.
1 review
0 helpful votes
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Go to be better than the ordeal I just went through with Sears

Date of experience: January 31, 2020
Peter C.
1 review
0 helpful votes
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Good online order experience
January 31, 2020

Good online order experience

Date of experience: January 31, 2020
KARL F.
1 review
0 helpful votes
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So far so good!Good delivery time...
January 31, 2020

So far so good!Good delivery time...element works!

Date of experience: January 31, 2020
RANDALL P.
1 review
0 helpful votes
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Excellent help from phone contact to place my order.

Date of experience: January 31, 2020
JPW H.
1 review
0 helpful votes
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Easy to find correct part
January 31, 2020

Easy to find correct part.

Date of experience: January 31, 2020
Steve p.
1 review
0 helpful votes
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Ordered a ice maker
January 31, 2020

Ordered a ice maker. It was the exact one and easy to install

Date of experience: January 31, 2020
Keith H.
2 reviews
0 helpful votes
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Easy
January 31, 2020

Easy

Date of experience: January 31, 2020
elaine m.
2 reviews
0 helpful votes
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Everything was fast and correct
January 31, 2020

Everything was fast and correct. The parts themselves are very thin and cheap so i just make sure i clean any spills as soon as they happen to try and avoid stains. The stove looks 100 percent better. Thanks.

Date of experience: January 31, 2020
Margaret J.
2 reviews
0 helpful votes
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This is the 6th hAndle I have replaced for this referagator. No children or young adults in this house.This is the last he appliance I will ever purchase!

Date of experience: January 30, 2020
jamie r.
1 review
0 helpful votes
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So easy to find my part...
January 30, 2020

So easy to find my part...you have a really great site thank you

Date of experience: January 30, 2020
Carl J.
4 reviews
0 helpful votes
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The service was fine but the price was high
January 30, 2020

The service was fine but the price was high.

Date of experience: January 30, 2020
Bill V.
3 reviews
0 helpful votes
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Quick, simple parts I need with fast delivery
January 30, 2020

Quick, simple parts I need with fast delivery. When I received the part it was a valve that fit the same as the original but was different. My part has a female water inlet and I had a male 90 degree connection and the filter screen was deep inside the valve and had to disassemble the valve to clean the screen. The screen on the old part is what failed and allowed dirt to block the valve from closing tight. Your replacement part has a male water hose connection with the screen just inside that will allow me to clean or replace the screen before it fails again. I am very happy with the new configuration of the water valve. Thank you for the quality part and the excellent delivery. Dish washer was running fine with in 10 minutes of receiving your part.

Date of experience: January 30, 2020
Florida
2 reviews
11 helpful votes
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Nothing genuine
January 30, 2020

Order 1 I received a part that was not OEM like the listing indicated and did not match the picture. Order 2, was given one option for shipping which was 1-day shipping via UPS or FedEx, and it was sent USPS. When I complained, was told they don't even offer 1-day shipping, so what is on their site was a flat out lie. So, was misled twice.

Date of experience: January 30, 2020
Ravi S.
1 review
0 helpful votes
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The glass was advertised on the web saying approx 27.5 inches (length) and 15 inch width. My fridge width is 28 inches. So I ordered the part. When I received the part (glass), the width was 15 inches and length was more than 30 inches. Not sure what you meant by approx 27.5 inches (length). If the length is more than 30 inches, your ad on the web should have said approx 30 inches and not approx 27.5 inches. When I packed and took it to post office, they said it will cost me $40 to return it back to you. So I brought the package back. Please arrange for a free return for me by sending a UPS or Fedex return label. Not happy with the experience I got from Genuine Replacement Parts. Please take action to set this transaction right. Please call me on *******508 to discuss.

Date of experience: January 30, 2020