Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Virginia C.
1 review
0 helpful votes
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Highest prices vs online competitors
February 25, 2020

Highest prices vs online competitors

Date of experience: February 25, 2020
Kim R.
1 review
0 helpful votes
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All parts fit great!
February 25, 2020

All parts fit great!

Date of experience: February 25, 2020
Larry D.
1 review
0 helpful votes
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The is one needed and in stock
February 24, 2020

The is one needed and in stock. Good price and will use again.

Date of experience: February 24, 2020
Kim W.
1 review
0 helpful votes
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I hope it is the right one have gotten 2 that are wrong with same part number.

Date of experience: February 24, 2020
Murray G.
2 reviews
0 helpful votes
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Received the part within days which was great!
February 24, 2020

Received the part within days which was great! Part in great condition and already installed and using it. Excellent service!

Date of experience: February 24, 2020
Marco A.
1 review
0 helpful votes
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Easy
February 24, 2020

Easy

Date of experience: February 24, 2020
Yuri F.
1 review
0 helpful votes
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OEM parts, promised delivery is FedEx 1 day
February 23, 2020

OEM parts, promised delivery is FedEx 1 day- so far, so good.

Date of experience: February 23, 2020
Ron R.
1 review
0 helpful votes
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Good to go Tx much
February 23, 2020

Good to go Tx much

Date of experience: February 23, 2020
Raymond G.
1 review
0 helpful votes
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An error was made on my end and the incorrect part was sent to me. I was very pleased with the speed of service in receiving the part but the return/refund process is a hassle. Once I complete the process to return the item, I hope my refund gets to me as fast as it was taken out of my account.
Unfortunately, the part I need is discontinued and no longer available by the manufacturer.
I'm pleased with the way GRP Customer Service has been working with me but it's been a stressful hassle.

Date of experience: February 22, 2020
Anil S.
1 review
0 helpful votes
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Quality parts
February 22, 2020

Quality parts.

Date of experience: February 22, 2020
Debbie M.
1 review
0 helpful votes
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No problems whatsoever
February 22, 2020

No problems whatsoever

Date of experience: February 22, 2020
Margaret O.
2 reviews
0 helpful votes
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So Easy
February 22, 2020

So Easy

Date of experience: February 22, 2020
Happy C.
5 reviews
0 helpful votes
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I was able to find the part I needed and it arrived quickly. I have since ordered other parts from GRP with similar results.

Date of experience: February 22, 2020
Robert B.
2 reviews
0 helpful votes
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Got 5he part but for the wrong washer
February 22, 2020

Got 5he part but for the wrong washer. Another 5 days to get the right part, which went in quickly & easily and works properly.

RMAing the part for the wrong washer.

Date of experience: February 22, 2020
DUFFY G.
1 review
0 helpful votes
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The only thing missing was a warning of how challenging the job to replace the part was!

Date of experience: February 22, 2020
Robert d.
1 review
0 helpful votes
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It was the right part and fit perfectly
February 22, 2020

It was the right part and fit perfectly.

Date of experience: February 22, 2020
Steve P.
3 reviews
0 helpful votes
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Overall an excellent experience
February 21, 2020

Overall an excellent experience. I will return to them again when needed.

Date of experience: February 21, 2020
Joanne X.
6 reviews
0 helpful votes
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You had the part I needed, it arrived quickly and it works!
I couldn't be happier!

Date of experience: February 21, 2020
Scott Y.
5 reviews
0 helpful votes
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Why do you ask for sign in info including password?
February 21, 2020

Why do you ask for sign in info including password?

Date of experience: February 21, 2020
scott f.
1 review
0 helpful votes
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Arrived very quickly
February 21, 2020

Arrived very quickly.

Date of experience: February 21, 2020