Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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jaime c.
1 review
0 helpful votes
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Everything I need for replacement parts, its great. You guys did a great job on delivery which was most important to me.

Date of experience: April 14, 2020
Jennifer P.
8 reviews
0 helpful votes
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The oven racks fit perfectly!
April 14, 2020

The oven racks fit perfectly! Easy to find the part, good and fair price for both product and shipping. Thank you!

Date of experience: April 14, 2020
Teri G.
2 reviews
0 helpful votes
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Had the part installed the same day it was received. Gotta run laundry during these crazy virus times! Thanks for being there and being timely and spot on with the correct part!

Date of experience: April 13, 2020
Athan T.
1 review
0 helpful votes
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On line it was represented for the Model # PW4, but a part for PW0 was shipped instead. The part was not the correct part, the part was returned, but unfortunately I'm out the shipping costs for shipping it back to you because of a mistake with your on-line ordering system allowing this substitution. Very unsatisfied with the outcome. I know this is a difficult business, but this substitution cost me time and $45 shipping costs. Hope that you all do not charge me a restocking fee, that would add insult to injury, this part is very specialized, and I understand how this may happen, but I seem to be getting the wrong side of the stick. Thank you

Athan

Date of experience: April 13, 2020
Greg M.
1 review
0 helpful votes
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Quick and easy ordering, great pricing!
April 13, 2020

Quick and easy ordering, great pricing!

Date of experience: April 13, 2020
Chad L.
2 reviews
0 helpful votes
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Easy to do Product did not work do to having to use a connecting wire adapter that came with the product.

Date of experience: April 13, 2020
Douglas H.
1 review
0 helpful votes
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Exactly what I needed at a good price!
April 13, 2020

Exactly what I needed at a good price! Thank you very much!

Date of experience: April 13, 2020
RICHARD A.
5 reviews
0 helpful votes
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Price is a little higher than competition
April 13, 2020

Price is a little higher than competition

Date of experience: April 13, 2020
Waikiki S.
1 review
0 helpful votes
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My order was filled accurately and arrived promptly. It was great to get genuine replacement parts immediately and ahead of schedule. It was easy to find the parts I needed.

Date of experience: April 13, 2020
joseph s.
2 reviews
0 helpful votes
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Easy and quick
April 13, 2020

Easy and quick

Date of experience: April 13, 2020
Stephen M.
5 reviews
0 helpful votes
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Part (gasket) was so so wrinkled upon arrival that it never relaxed enough to seal correctly. Upon following further directions from a freezer repairman, the gasket was permanently damaged because of not being able to get it to set correctly because of how it was packaged.

Date of experience: April 13, 2020
Ms M.
2 reviews
0 helpful votes
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This was my first purchase from Genuine Replacement Parts. It was easy to navigate through the website. The items purchased were received in a timely manner.

Date of experience: April 13, 2020
Mark D.
3 reviews
0 helpful votes
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Quick and easy process, thanks!
April 13, 2020

Quick and easy process, thanks!

Date of experience: April 13, 2020
tom s.
1 review
0 helpful votes
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Great product great service
April 13, 2020

Great product great service

Date of experience: April 13, 2020
Larry J.
1 review
0 helpful votes
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You had the exact part I needed for a 23 year old oven.

Date of experience: April 13, 2020
Oscar S.
1 review
0 helpful votes
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My shopping experience at this time is great
April 12, 2020

My shopping experience at this time is great.

Date of experience: April 12, 2020
Daniel R.
1 review
0 helpful votes
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I didn't get a chance to see how long it would take to get here.

Date of experience: April 12, 2020
Kirk M.
1 review
0 helpful votes
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I will buy here again when I need parts
April 12, 2020

I will buy here again when I need parts

Date of experience: April 12, 2020
Angela V.
1 review
0 helpful votes
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I did not get the correct part
April 12, 2020

I did not get the correct part. The wrong part was put in the box.
I ordered one piece for a stand up freezer, what I received was 2 of the same HALF, moon shapes of a freezer door seal.

Date of experience: April 12, 2020
Orquidea R.
1 review
0 helpful votes
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VARY EASY!
April 12, 2020

VARY EASY!

Date of experience: April 12, 2020