Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

3.5

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.5 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
300
shipping
313
returns
151
quality
282
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Dick H.
1 review
0 helpful votes
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Ordering the OEM part was easy
April 27, 2020

Ordering the OEM part was easy.

Date of experience: April 27, 2020
Ayisha W.
1 review
0 helpful votes
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Pricey, but Quick and easy
April 27, 2020

Pricey, but Quick and easy

Date of experience: April 27, 2020
James B.
2 reviews
0 helpful votes
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Not sure how it happened but I either order wrong or grp sent the wrong part

Date of experience: April 27, 2020
Don S.
1 review
0 helpful votes
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Next day delivery was awesome!
April 27, 2020

Next day delivery was awesome!

Date of experience: April 27, 2020
Michael W.
1 review
0 helpful votes
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My shopping experience was fast and easy, would highly recommend GRP for your appliance repair parts.

Date of experience: April 27, 2020
GREGORY S.
1 review
0 helpful votes
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So far so good
April 27, 2020

So far so good

Date of experience: April 27, 2020
Emily S.
2 reviews
0 helpful votes
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The parts are always cheaper than other sites. Fast shipping, great customer service

Date of experience: April 27, 2020
Kelly T.
1 review
0 helpful votes
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Very easy to locate the correct part and check out was simple. I spent 3 hours installing the new drum and bearing assembly on my dryer this weekend, I spent more time than normal going through the machine cleaning everything, parts were a perfect fit and dryer is like brand new.

Date of experience: April 27, 2020
Ron S.
1 review
0 helpful votes
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U dun good
April 26, 2020

U dun good

Date of experience: April 26, 2020
Dane M.
4 reviews
0 helpful votes
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Possibly because of COVID19 part took a long time to arrive and there was no communication from the business until the part arrived. Everything else was good.

Date of experience: April 26, 2020
Shaun L.
1 review
0 helpful votes
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Thank you
April 26, 2020

Thank you. Very quick. Was able to fix my dryer and get back to laundry quickly

Date of experience: April 26, 2020
Tom W.
3 reviews
0 helpful votes
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Easy as can be
April 26, 2020

Easy as can be.
Correct part, fast delivery, very happy customer

Date of experience: April 26, 2020
BRIAN P.
1 review
0 helpful votes
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When ordering the site stated I was paying for 2 day shipping. After 5 days I contacted the company to see what had happened. They didn't know and reached out to the warehouse. Though I paid close to $9 for shipping it took a week to get my part. Which was 5 days after the order cleared my bank.

Date of experience: April 26, 2020
Len P.
1 review
0 helpful votes
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Had a problem with my first order...
April 26, 2020

Had a problem with my first order...just looked at the part number wrong and ordered the wrong part. After emailing after hours a request to cancel, I had an answer in less than 30 minutes granting my request. Outstanding customer service...you'll get my business in the future, starting now by my ordering the right part! The part came in a couple of days, and our oven is back up and running. Thank you!

Date of experience: April 26, 2020
steve m.
2 reviews
0 helpful votes
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Very pleased with my part..
April 26, 2020

Very pleased with my part. Exactly what I wanted.

Date of experience: April 26, 2020
JC A.
2 reviews
0 helpful votes
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CHECKOUT WAS SIMPLE AND EASY
April 26, 2020

CHECKOUT WAS SIMPLE AND EASY. Service and delivery were quick.

Date of experience: April 26, 2020
Stephen N.
1 review
0 helpful votes
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So glad I found your site
April 26, 2020

So glad I found your site. I only need one part now, but I've bookmarked your site in case I need you again. Thank you.

Date of experience: April 26, 2020
Fran H.
1 review
0 helpful votes
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Answered my question very quickly
April 26, 2020

Answered my question very quickly. Advised me on the correct part to buy. Quick shipping. The video made it very easy to learn how to replace the part. Really great all the way around!

Date of experience: April 26, 2020
T S.
2 reviews
0 helpful votes
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Received order in less than 2 business day!
April 26, 2020

Received order in less than 2 business day! It was exactly what I needed.

Date of experience: April 26, 2020
Mary L.
1 review
0 helpful votes
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Hope everything arrives as expected
April 26, 2020

Hope everything arrives as expected. Thank you!

Date of experience: April 26, 2020