On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
They refuse to pick up their telephones or respond to an email concerning a damaged GE Part# WB28X******* Ignitor Glow Bar. Both my husband and I emailed them pictures of the damaged part they sent me and we got absolutely no response from this company. They ignored both our phone calls and emails. We are now asking for a refund and we can not even get through to the company to get the refund. They will not allow you to return an item without a RAM#. However since they do not answer there phones we can not get a RAM# to return the broken part they send us. This company are sheer crooks to say the least. Sad excuse for a company who should be backing up the parts they sell to you. IF I COULD GIVE THEM MINUS 5 STARS I WOULD HAVE!
The part fit just fine and arrived very quickly.
Quick and easy. Fair price. Would you have a dual element control switch for this element? If so, please let me know.
Great price shipping was very quick and was the exact part needed.
Oem part was in stock so I click buy!
Good experience
Easy to find the right part.
Convenient, prompt delivery. It's not easy finding the right ice and water filters, but this site makes it easy and convenient.
Good website. Easy delivery. Expensive plastic but Samsung has you when you buy it's product. I will not buy another Samsung since a plastic bin for refrigerator door costs about $75.
Easy - and glad I found just the right part!
I ordered an "OEM" dial for my Kenmore stove and got one that didn't fit. Calling customer service is useless bc you're on hold perpetually. Chat function is always disabled. In response to my email the support dept asked for pix of the product, the appliance serial number etc. I did that twice as the service rep claims he never got my emails. I had two service tickets opened and closed with no results. If you use these guys, pray you get the right part because you will be stuck with it.
Received part fast. It worked as advertised.
Ordering was easy. Part was an exact fit. Website said 2-day delivery - ordered on Saturday; received the following Friday.
Very helpful.
However, Disappointed that screws were not included with the handle.
Reasonable price for replacement part. Arrived promptly and was exactly what I needed. Will use and recommend this site in the future.
Part came as expected in good order and I was able to replace without issue.
Quick straight forward ordering. PayPal payment easy.
The part was genuine and was one of the lower prices I could find. There were a couple that were lower, but they were out of stock. I would like the ability to return the item if I opened the package, but found it was the wrong part.
Easy to cross reference with part and appliance part numbers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members