Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Edwin S.
1 review
0 helpful votes
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Thanks
June 19, 2020

Thanks

Date of experience: June 19, 2020
Vonda W.
1 review
0 helpful votes
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I found what I needed quickly
June 19, 2020

I found what I needed quickly -- the dishwasher detergent dispenser cover, not the entire dispenser unit, and saved a lot of money over what other parts sites were offering. However, $50 is a lot of money for the little plastic door that holds the soap in for a very short time.

Date of experience: June 19, 2020
RANDEL K.
1 review
0 helpful votes
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Pretty easy to look up parts Item showed to be an exact fit for my oven. The wiring harness was not the correct match. I had to use the old wiring harness. Other than that issue everything worked fine

Date of experience: June 19, 2020
Mary B.
6 reviews
0 helpful votes
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No response
June 19, 2020

No response

Date of experience: June 19, 2020
Stan F.
1 review
0 helpful votes
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I was impressed that every detail that I needed was available on your website... when looking for this Ice Maker. This was the first time I've ever replaced something like this and I was a little concerned that it was the right replacement part. Well, it was and the product, shipping and follow up from your Customer Service was excellent. It arrived quickly and it was easy to install. Our Ice Maker is working again... Thank You

Date of experience: June 19, 2020
Robert B.
1 review
0 helpful votes
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This is my first order with GRP
June 19, 2020

This is my first order with GRP. The correct part showed up no problems exact fit
Thank You

Date of experience: June 19, 2020
James M.
1 review
0 helpful votes
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Easy look-up and easy checkout!
June 18, 2020

Easy look-up and easy checkout! Timely delivery and the right part for the repair.

Date of experience: June 18, 2020
seth s.
1 review
0 helpful votes
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So far so good
June 18, 2020

So far so good. I wanted to make sure i was getting the exact, original factory installed replacement part.

Date of experience: June 18, 2020
ANGELA S.
1 review
0 helpful votes
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I was pleased
June 18, 2020

I was pleased

Date of experience: June 18, 2020
Patrick S.
1 review
0 helpful votes
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Well let just say that by using your parts you save our family money and made me a hero.

Date of experience: June 18, 2020
Deborah M.
1 review
0 helpful votes
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I would have liked to speak with a customer service person but was directed to go to the website instead.

Date of experience: June 18, 2020
Julie P.
1 review
0 helpful votes
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The part worked perfectly and would definitely order from this company again!

Date of experience: June 18, 2020
C D.
1 review
0 helpful votes
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Thank you so much.Washed and installed in about 5 minutes after delivery!

Date of experience: June 18, 2020
Lee M.
7 reviews
0 helpful votes
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Easy ordering, delivery was delayed by UPS and GRP notified me right away. Parts installed w/o much fuss.

Date of experience: June 18, 2020
Bob H.
1 review
0 helpful votes
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I found what I needed
June 18, 2020

I found what I needed. Great selection! However, I later found that the price was much higher than I could get for the same item elsewhere. Then, having been charged for "next day" FedEx delivery (and as it was the only option, this is what I "chose") item was sent via UPS...and rather than next day, I got it two days later.

This wasn't a problem as I had already put in a workaround, and frankly the part could well have been shipped via USPS at a significant savings, maybe even for free considering how expensive the part was (easily twice as much as any other source). I did want it quickly, and in fact finding and ordering it was easier than the Sears factory site, but really...somewhere there's a balance between selection, speed and value.

Date of experience: June 18, 2020
Robert L.
1 review
0 helpful votes
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Excellent service, fast shipping, wonderful experience!

Date of experience: June 18, 2020
Jessica A.
5 reviews
0 helpful votes
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Made my fridge look new again (nice shine & no scratches!), but I still wish I didn't shatter my old shelf when cleaning it.

Date of experience: June 18, 2020
Raymond S.
1 review
0 helpful votes
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The parts it perfectly
June 18, 2020

The parts it perfectly. I am 100% satisfied. I paid $99 for the part and with the help of YouTube I will replace the part myself,Saving me over $200. Thank you.

Date of experience: June 18, 2020
Bill W.
1 review
0 helpful votes
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Just needed to replace a seal on the stove
June 18, 2020

Just needed to replace a seal on the stove.

Great service came right on time.

Quality part

Date of experience: June 18, 2020
Brandon P.
2 reviews
0 helpful votes
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I will revisit this website when I need parts
June 18, 2020

I will revisit this website when I need parts.
Well done

Date of experience: June 18, 2020