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Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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I found what I needed quickly -- the dishwasher detergent dispenser cover, not the entire dispenser unit, and saved a lot of money over what other parts sites were offering. However, $50 is a lot of money for the little plastic door that holds the soap in for a very short time.
Pretty easy to look up parts Item showed to be an exact fit for my oven. The wiring harness was not the correct match. I had to use the old wiring harness. Other than that issue everything worked fine
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I was impressed that every detail that I needed was available on your website... when looking for this Ice Maker. This was the first time I've ever replaced something like this and I was a little concerned that it was the right replacement part. Well, it was and the product, shipping and follow up from your Customer Service was excellent. It arrived quickly and it was easy to install. Our Ice Maker is working again... Thank You
This is my first order with GRP. The correct part showed up no problems exact fit
Thank You
Easy look-up and easy checkout! Timely delivery and the right part for the repair.
So far so good. I wanted to make sure i was getting the exact, original factory installed replacement part.
I was pleased
Well let just say that by using your parts you save our family money and made me a hero.
I would have liked to speak with a customer service person but was directed to go to the website instead.
The part worked perfectly and would definitely order from this company again!
Thank you so much.Washed and installed in about 5 minutes after delivery!
Easy ordering, delivery was delayed by UPS and GRP notified me right away. Parts installed w/o much fuss.
I found what I needed. Great selection! However, I later found that the price was much higher than I could get for the same item elsewhere. Then, having been charged for "next day" FedEx delivery (and as it was the only option, this is what I "chose") item was sent via UPS...and rather than next day, I got it two days later.
This wasn't a problem as I had already put in a workaround, and frankly the part could well have been shipped via USPS at a significant savings, maybe even for free considering how expensive the part was (easily twice as much as any other source). I did want it quickly, and in fact finding and ordering it was easier than the Sears factory site, but really...somewhere there's a balance between selection, speed and value.
Excellent service, fast shipping, wonderful experience!
Made my fridge look new again (nice shine & no scratches!), but I still wish I didn't shatter my old shelf when cleaning it.
The parts it perfectly. I am 100% satisfied. I paid $99 for the part and with the help of YouTube I will replace the part myself,Saving me over $200. Thank you.
Just needed to replace a seal on the stove.
Great service came right on time.
Quality part
I will revisit this website when I need parts.
Well done