Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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melvin a.
1 review
0 helpful votes
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My shopping experience so far has been great.The new part was a little different from the original part but I was able to get it to work.

Date of experience: June 22, 2020
Dave G.
1 review
0 helpful votes
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Before ordering this part from GRP I contacted both the refrigerator manufacturer and another large appliance parts supplier. The manufacturer gave an estimated delivery date of the end of August. The other supplier estimated the end of July. GRP said the part was in stock and should be delivered within a week. It was delivered two days early. Brand new. Fit perfectly. Including shipping and tax, it cost $100 less than quote from both manufacturer and other supplier. Totally satisfied. I'll order again from GRP.

Date of experience: June 22, 2020
David D.
1 review
0 helpful votes
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The fitting was not the same as what I wastryinh to replace but i managed to use the hose part and it worked in old fitting

Date of experience: June 22, 2020
Tyra B.
1 review
0 helpful votes
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Great company and easy ordering!
June 22, 2020

Great company and easy ordering!

Date of experience: June 22, 2020
Amol W.
1 review
0 helpful votes
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The detailed diagram of the refrigerator helps, but its not clear. It would be great if you'll could add clear diagrams of the assembly. When i tried to zoom in to see the part id, i could not and i was always in a doubt, if i ordered the right part. But yes! It was the right part, delivery was on time and the part fit perfectly.

Date of experience: June 22, 2020
Susan W.
2 reviews
0 helpful votes
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We had a very hard to find glass for our 20 year old Dacor oven. The thickest of our part frame was different than the original but our appliance repair man took the glass out of our part & put it in our frame. It worked out great & we have a spare glass! We were very fortunate to find our part at Genuine Replacement Parts! Great service & we highly recommend! Our part was delivered in a couple days as promised. Our appliance man will also we using your company. Thank you!

Date of experience: June 22, 2020
Kelly A.
2 reviews
0 helpful votes
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It was okay
June 22, 2020

It was okay

Date of experience: June 22, 2020
Ed N.
1 review
0 helpful votes
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I have not installed the item yet
June 22, 2020

I have not installed the item yet. I think my ice maker is possessed. It has started working again.
This is the 2nd time it has happened. It stops until I talk about replacement and then it starts up again.

Date of experience: June 22, 2020
Sabrina S.
1 review
0 helpful votes
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Decent shipping price and really fast
June 22, 2020

Decent shipping price and really fast

Date of experience: June 22, 2020
James H.
1 review
0 helpful votes
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Great buying experience
June 22, 2020

Great buying experience

Date of experience: June 22, 2020
Kim T.
1 review
0 helpful votes
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This is my first order that I had to placed
June 22, 2020

This is my first order that I had to placed.

Date of experience: June 22, 2020
nathaniel j.
1 review
0 helpful votes
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It was lovely
June 22, 2020

It was lovely

Date of experience: June 22, 2020
T B.
3 reviews
0 helpful votes
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VERY EASY TO LOCATE PARTS ON THIS WEBSITE
June 21, 2020

VERY EASY TO LOCATE PARTS ON THIS WEBSITE

Date of experience: June 21, 2020
A C.
1 review
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This gasket is shorter than the original one I removed. Since it's only rubber, I would have expected it to just be a couple of inches longer for the price. Also, there wasn't a dot in the center of the piece to help assist with the installation. Other suppliers paint a yellow or other bright dot at the midpoint of the gasket.

Date of experience: June 21, 2020
Robert G.
1 review
0 helpful votes
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Parts needed easily found
June 21, 2020

Parts needed easily found

Date of experience: June 21, 2020
Shantasha M.
1 review
0 helpful votes
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Great products
June 21, 2020

Great products
Speedy delivery
Great information and specs provided to determine the right part

Date of experience: June 21, 2020
Ron U.
1 review
0 helpful votes
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Price high
June 21, 2020

Price high. Good service

Date of experience: June 21, 2020
Colin S.
3 reviews
0 helpful votes
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Happy with site, service, part and delivery
June 21, 2020

Happy with site, service, part and delivery.

Date of experience: June 21, 2020
Colene S.
1 review
0 helpful votes
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We were able to find a part that everyone else told us was not available anywhere, allowing an easy fix of our dishwasher instead of having to buy a new one.

Date of experience: June 21, 2020
Jeanette M.
1 review
0 helpful votes
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Very easy to find parts and very user friendly

Date of experience: June 21, 2020