Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Bob Z.
1 review
0 helpful votes
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Delivery was prompt and accurate
June 25, 2020

Delivery was prompt and accurate. I've been able to install however due to newness of the gasket. Still working on the install

Date of experience: June 25, 2020
Tim Y.
3 reviews
0 helpful votes
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I have been very pleased with the ease of finding my part and the processing of my transaction.

Date of experience: June 25, 2020
Dave D.
3 reviews
0 helpful votes
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Next day delivery, part was perfect
June 25, 2020

Next day delivery, part was perfect. Was very happy with the whole customer journey

Date of experience: June 25, 2020
Karen Q.
1 review
0 helpful votes
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Glad to find this part!
June 25, 2020

Glad to find this part!

Date of experience: June 25, 2020
Diane B.
3 reviews
0 helpful votes
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Easy to order
June 25, 2020

Easy to order. Product is received quickly and was exactly what we needed

Date of experience: June 25, 2020
David P.
2 reviews
0 helpful votes
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I originally ordered the incorrect item online and requested an RMA. The RMA was emailed quickly with return instructions. I ended up returning the part in person to the Lawrenceville location. Counter pickup team member Mike was courteous and professional. He gave me the correct part # I needed and I ordered it via my phone while there. Mike picked my order and I was able to take it with me, all within 20 minutes or so. As a homeowner who likes to try and fix things on my own, I will definitely use Encompass Parts in the future as a fulfilment partner.

Date of experience: June 25, 2020
Bernard E.
1 review
0 helpful votes
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I'm very pleased you carried my parts, and feel your pricing is fair.

Date of experience: June 25, 2020
Paul S.
1 review
0 helpful votes
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Bad customer service
June 25, 2020

Bad customer service

Date of experience: June 25, 2020
LEnglish A.
1 review
0 helpful votes
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So happy I was able to find a replacement for our Keurig Replacement dispenser for our Refrigerator. Easy process to order & receive

Date of experience: June 24, 2020
Midge H.
1 review
0 helpful votes
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Fine except the description does not tell what is included. Eg. Inner mounting pieces

The mounting parts are not included which makes the part useless

Date of experience: June 24, 2020
Dan P.
1 review
0 helpful votes
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The components were exactly as advertised
June 24, 2020

The components were exactly as advertised. Delivery was better than estimated delivery time. WEB site is very detailed and provided illustrations for comparison. Very happy with results

Date of experience: June 24, 2020
Richard G.
4 reviews
0 helpful votes
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Ease of use
June 24, 2020

Ease of use. Better breakdown of parts when researching.

Date of experience: June 24, 2020
Robert O.
1 review
0 helpful votes
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Found the correct parts for the correct model number in no time at all and ordering was extremely easy.

Date of experience: June 24, 2020
jesus q.
1 review
0 helpful votes
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Great price on original product
June 24, 2020

Great price on original product

Date of experience: June 24, 2020
Joseph R.
4 reviews
0 helpful votes
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Informative and reliable
June 24, 2020

Informative and reliable

Date of experience: June 24, 2020
Barbara w.
1 review
0 helpful votes
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A
June 24, 2020

A

Date of experience: June 24, 2020
Kris M.
1 review
0 helpful votes
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I love the OEM parts in exploded view as a reference. Terrific site and easy to navigate. This is how it's done!

Date of experience: June 24, 2020
Steve H.
1 review
0 helpful votes
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Everything was great thsnk you again
June 24, 2020

Everything was great thsnk you again.

Date of experience: June 24, 2020
Frank P.
1 review
0 helpful votes
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Easy to find the parts and check out
June 24, 2020

Easy to find the parts and check out

Date of experience: June 24, 2020
Ronald H.
3 reviews
0 helpful votes
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Providing the part is as described for my Kenmore Elite refrigerator.

Date of experience: June 24, 2020