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GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have purchased 5 necklaces over the last few months. Was pleased with the first and that's why I'm a repeat customer. Keep up the great job.
The custom coffee cup you made for me was a great hit as a present. The quality and the service provided was excellent -THANKS
Ordering was easy and simple and my product arrived in a timely fashion. Excellent company that I will continue to do business with.
I ordered a mug for husband for a Anniversary gift and he loves it. Would recommend, order again. Good merchandise, reasonable price Great shipping and delivery.
I got a mug done for my sister of her cat. The cat had recently died and I wanted to give her a loving memory. The mug came out perfect. She cried when she opened it. It was the nicest and best gift. I would highly recommend this company to anyone looking for a treasured memory
I was more than pleased with the t-shirt I purchased, would not hesitate to order from your company.
Wonderful service. Item came just as ordered and when expected. Would definitely order from here again!
I love there products exactly what you order is what you receive. I had realised that wat they make is specific and custom to what you want so kinda makes you feel a little special. So be patient when it comes to delivering to ur house... I was overly happy with the valentines gift for my fiance
I bought this mug for my friend as part of her birthday present I picked my long grey hair and her dark brown our names under each mug it was perfect and the verse on the back was so true I'm one happy customer who will buy again from you
Easy to order online, several choices. The graphic design was perfect. No flaws in the product. Arrived in a timely manner and packaged well. I was so excited to give the gift to my sister and was not disappointed in anyway. She loved the mug!
I saw the necklace and knew I had to get it for my Kathy. I've become a 2nd father to her (and she the daughter I never had) and if it wasn't for her, I don't think I'd be around (I like to say she saved me from me). The inscription is spot on and exactly the way I feel. I can't wait to see her and give it to her for Valentine's Day and I know she will love it. Thanks again for this wonderful product - you've made this Papa Bear very happy.
My cup was so fun and was the best gift for the person I gave it too. I can't wait to find another gift.
I ordered 2 personalized mugs that each had a photo of a rescue dog (the mug said "can you tell me the story about how you rescued me again?). We kept one and gave the other as a gift. Love the mug. Easy to order. Received on time. Have recommended this site and would do business with them again
I've ordered from GearBubble and I have never had a problem. I don't understand all the negative things about them. They are fast and let you know where your product is and when shipped. Will definitely purchase from them again!
The sweatshirt I ordered my mom was great came in a timely manner no issues she loves the sweatshirt
I purchased a mug from GearBubble and it arrived broken, so customer service shipped me a replacement, but it had someone else's name on it. When I asked for it to be replaced again, they said they do not replace the 2nd time and refunded me the money (even though the 2nd attempt was THEIR error). At that point, I couldn't find the mug online because they only have items or campaigns for a certain amount of time; I was lucky to get squeezed in the last day of the campaign after calling customer service, but without that call, I wouldn't have been able to replace my original purchase.
Today, about a year later, I received an email from *******@gearbubble asking for a favor: "We've had a bit of a smear campaign against us from some competitors online who are trying to make our reputation look bad on 3rd party websites with fake reviews. So, if you enjoyed your product could you do us a HUGE favor and leave us a REAL review right here: sitejabber/reviews/gearbubble." (Link to that website was included)
Is this how you do business? Get bad reviews because you don't know how to conduct business, and then try to fish for good ones? Perhaps you should consider fixing the actual problem!
I purchased matching mugs for my bestie and I. They are super cute and exactly what I expected! We love them!
I don't know why they have such bad reviews. I personally used them for a gift for my fiance. I like the item, she liked the item too. I was given tracking details and was 'looked after' every step of the way. Would not hesitate to use again. Ignore the poor reviews - you'll be in safe hands.
I have ordered several item from this company, not only were the items perfect but were shipped and received quickly. I will continue to order from them. I was very impressed with all aspects of this company.
I bought the Father's message to Son coin doe Christmas
Has it atta hed to a watch. Beautiful addition. Service was good.
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members