Gatzies

Don't know why Amazon even allows Gatzies to operate on their website! Horrible shipping - takes forever. Their customer service doesn't care. Take a close look at the "good" reviews they have on Amazon - nearly all are very short or even nonsensical and are clearly fakes. Don't fall for it. Save yourself the frustration and don't bother ordering from this awful company.

On Aug. 28 through Amazon I ordered DAP Silicon rubber sealant. They reported delivery between Sept 10-15. This was too late, on Aug 30 I canceled. Gatzies emailed me back on Sept 1 saying "Sorry, it's already been shipped". My reply - "I don't care, I want a refund". I received a partial refund, product was 14.74, my refund was 11.14 (steep restocking fee). I just received the order today, October 5! Unbelievable. The worst part, they have an 82% positive rating on Amazon, which isn't very good - and I should have checked - but you cannot leave feedback on Amazon anymore. Yes, they're that bad.

I received a bottle of glue that was in a bag with NO padding! The neck of the bottle had cracked open, leaking about half of the glue. A total mess. I would like it replaced. I get downtown once a week, after the post office is closed. So, mailing back the product won't do. I need a padded bag from y'all, with a mailing label. Thanks.

I ordered 20lbs. Sunflower seeds for birds... after a month, I inquired why I didn't receive it but Gatzie said they sent it and provided a tracking no. Checked with Post office and they had sent me some colored paint chips (free color cards from paint store) with same tracking no. That 20lbs. Sunflower seeds supposedly had been sent to me. I do not understand how Gatzie can be on Amazon when they are scammers. Do not buy from them!

I can't believe Amazon hasn't removed this seller. I never received the product and working with them has been a nightmare. Do not order from this company.

Really? Ordered dog food through Amazon and this seller, which shipped via UPS. UPS said it attempted delivery on Nov. 8, and I was home all day, and NO DELIVERY attempted. Then, the order was flagged as a "problem" and UPS delivered it to an auto parts store! My plea that I didn't pay to have a needed product stored somewhere instead of delivered to me, fell on deaf ears. The seller parrotted the lie that UPS "attempted delivery" I will not order from Amazon nor this seller.

I ordered a #540 (pink sort of shine) of Cover Girl Long Last lipstick. When #540 got to me, it was more peachy than pink. Of course, you can't see that in photos on Amazon. I didn't even open the boxes since I could see that the color was completely wrong. I asked for a return (I'm an Amazon Prime Member), but was told that there were no returns. I challenged Gatzies decision, and they told me I could ship it back (at my expense), and pay a 20% restocking fee? Seriously? I'm going to take it up with Amazon, but I'm pretty sure this is a Chinese company selling cheap junk. I'm also planning to contest the charges.

They admittedly sent me the wrong part and want me to pay return shipping and a 20% restocking fee. I recommend not doing business with this lousy company. This was ORDER # **************247 from Amazon.

I ordered a small item from Gatzies, via Amazon.com, for the first time without knowing anything about the company. Won't go into detail but there was a minor shipping problem and then the item was received with fatal damage.

But their customer service was exemplary in every way along with friendly and close to immediate responses. A photo of the damage and packaging was sufficient for them to send out a replacement I'll not hesitate to check with them for any future needs and do indeed recommend them.

I agree; I ordered a Mailbox from them through Google shopping; it took forever to receive; and all they did was slap a label on the manufacturing box itself and shipped it. No protection at all for the product. It, of course, was received damaged, as the hinge for the door was broken off, which would not have been hard to achieve in shipping.

I have never until this situation received something shipped in its original manufacturing box without an exterior brown shipping box with bubble wrap to enclose the interior box.

Shame on them!

I ordered through Amazon. We needed a part for an attic fan and when it came in it was not the right fit. After paying the return shipping charge and the 20% restocking charge -our account still has not been credited! We returned the item almost immediately and the so called " restocking charge" is where they get into the " double dipping ". We have filed a complaint with Amazon. Do not do business with this company.
Quick to take your money -
SLOW to return it!