Didn't ship 1 item in order. It took me 4 emails and 2 phone calls to find out that it was backordered. Didn't even give me a refund until last phone call. Buy from someone else that actually cares.
i have ordered from this site twice. the first time went well. however the second time i am encountering problems... i ordered an expensive bike part and payed extra to have it shipped 1 day fed ex ground.. they sent me a confirmation, i waited all day for fed ex guy who never showed... it said it was supposed to arrive yesterday "by end of day" so i wasted a whole day waiting for the fed ex truck that never showed up.. and here it is the next day and i looked up the tracking number and it says "shipping label created" but fed ex doesnt have my package yet, and to contact the shipper... so i called the number pervided for the site, and it is right in the middle of business hours too. and the first 2 times i called i got put on hold and then hung up on... im on hold again as i type this, i was on hold 5 minutes then someone picked up the line but didnt say anything but i could hear people talking, i said ":hello" and boom, gotr put back on hold... i have now been on hold for 25 minutes and counting.....
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