website thubmnail of G2G

G2G

How would you rate G2G?
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Illinois
1 review
0 helpful votes
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Very nice service
November 30, 2019

Appy, the provider was excellent. He went above and beyond what was required. I will use his service twice a week now.

Date of experience: November 30, 2019
Customer S. G2G Rep
over a year old

Thank you for taking the time to rate us. We are glad everything went smoothly for you. Do come back soon :)

Netherlands
1 review
0 helpful votes
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Great Service
December 3, 2019

Contact on Whatsapp and fast delivery. Service is great and had my account in 15 minutes. The price was also not expensive

Date of experience: December 2, 2019
Customer S. G2G Rep
over a year old

Thank you for the kind review. Your support to G2G is very much appreciated. Have a great day ahead :)

Romania
1 review
0 helpful votes
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Nice
December 3, 2019

It was ok, depends on seller about time of delivery.
If you want to cancel the order, The refund is very fast.

Date of experience: December 1, 2019
Customer S. G2G Rep
over a year old

We thank you for your thoughtful review. It is our pleasure to be able to meet your needs in those areas mentioned. Hope to have the opportunity to deal with you again soon :)

Canada
1 review
0 helpful votes
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Headache company
March 19, 2022

They won't allow me to use PayPal as a way of payment I have over 1000$ worth of orders. Utter trash company.

Date of experience: March 19, 2022
GB
1 review
0 helpful votes
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Very quick
December 3, 2019

Would always recommend this guy and not others very good experience. Always helps me if I need to chat about it

Date of experience: December 1, 2019
Customer S. G2G Rep
over a year old

We thank you for taking the time to review us. Hope to maintain the support and service or serve you even better when you come back :)

New York
1 review
0 helpful votes
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Great Guy, Very nice.
November 30, 2019

The guy is really nice, very fast on the order and took care of everything in a professional manner. Would recommend.

Date of experience: November 29, 2019
Customer S. G2G Rep
over a year old

We would like to thank you for your support. We look forward to serving you for many years to come :)

Ireland
1 review
2 helpful votes
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ITS A SCAM
March 6, 2023

Dont ever buy or sell anything on this website its full of scammers and customer support is a part of it

Date of experience: March 6, 2023
Spain
1 review
2 helpful votes
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G2G - World Leading Digital Scamplace Platform
January 30, 2021

I purchased a Genshin account on this platform after being assured that should any issue arise they would help me or refund directly. What actually happened was that they ghosted me for 2 weeks in hopes I messed up and scam me out of the 566,27€ I paid for the account.

After filing a chargeback on the 26th of January with my financial institution, they reluctantly agreed to refund me on the 27th. However, out of the amount of money I paid they're refunding 525,00€ due to made up reasons that haven't been shared to me or stated anywhere.

Any potential user on this platform should be aware that this company only cares about profits and they will make you lose any amount of money as long as they can keep a commission. Users should read their terms of service before carrying out any transaction because they will use it in their favour to strip those unaware to the best of their possibilities.

I shared my full experience with this company here: https://g2gscamplace.blogspot.com/2021/01/my-experience-on-g2gcom-and-how-i.html

I hope it's useful for anyone who stumbles upon it and is unsure about trusting their money with this bunch of scammers.

- 15/02/2021 Update after G2G's reply: false, you charged fees twice. I paid 566,27€ = 541,65 + 24,62 "fees" yet I was refunded 525,00€. Stop lying.

Date of experience: January 30, 2021
Customer S. G2G Rep
over a year old

Thank you for bringing this issue to our attention. We have investigated on your report and subsequently refunded the transaction to your Mastercard as per your request, excluding the order handling fee as stipulated in our refund policy:
https://support.g2g.com/support/solutions/articles/5000826294
Please do not hesitate to contact us if you have further inquiries. Thank you.

Sweden
1 review
0 helpful votes
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Trash
February 13, 2022

I was gonna buy something and i put my credit card infomation and buy something that i wanted but right when i klicked buy it said "Det här kortet kan inte användas för betalningen. Försök med ett annat kort."
Which means this card cant be used for buying stuff but earlier it was working not only this is bad. I get that you have to put your credit card info and more but why the location like what. Absolutelty trash website dont buy from it.

Date of experience: February 13, 2022
Florida
1 review
4 helpful votes
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Company Uses sellers to make money so…

Company Uses sellers to make money so they side with sellers, do not care about the Buyer

I Purchased a carrier for Eve echoes on G2G for 145$

The seller lied to my face multiple times have all screens shots of the conversation. The seller realized that the amount that they posted for the item I was purchasing was way below market value and refused to give me my item and forced canceled the purchase. Was also told they then were out of stock, after the cancellation procured the item went back on the market for 175$ even though they told me they had no stock. I reported the seller to G2G They did absolutely nothing to help me in any way shape or form. They shrugged me off as a customer and sided with the seller 100%. G2G as a Company has 0 Customer Service skills I Have since gotten my money back for what I purchased but shouldn't be forced as a buyer to cancel my purchase to benefit a seller. Several tickets were submitted and all were shrugged off with absolutely no response except a closed ticket. G2G Needs a -5 star review, not a 1
Company also did not issue a full refund they kept the processing fee of over 5$

Buyer Beware

+13
Date of experience: May 19, 2023
Customer S. G2G Rep
over a year old

We apologize for the difficulties you've experienced in your recent transaction on our platform. We appreciate your feedback and would like to provide some clarification regarding our policies.

When a seller on our platform is unable to fulfill an order, buyers have the option to proceed with canceling the order. We understand that this can be frustrating, and we encourage sellers to maintain accurate listings and stock levels to avoid such situations. The cancellation rate is reflected on the seller's profile, allowing buyers to make informed decisions when placing orders.

Regarding the order handling fee, please note that according to our Cancellation, Refund, and Return Policy, payments that have been verified are subject to this fee, which is non-refundable. We apologize for any inconvenience this may have caused.

We take your feedback seriously and will use it to improve our customer service and the overall user experience on our platform. We understand the importance of addressing such issues promptly and transparently.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, and we will do our best to assist you.

Sweden
1 review
0 helpful votes
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3rd time - will be back
December 5, 2019

What can I say? Been here 3 times now and he/she delivers everytime. WIll be back and all good overall.

Date of experience: December 5, 2019
Customer S. G2G Rep
over a year old

We thank you for your thoughtful feedback and acknowledgement on our consistent effort to provide a comfortable and pleasant experience to all our customers :)

Portugal
1 review
0 helpful votes
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Was good, unitl...
July 11, 2021

I will start to say that before the surprising negative experience I had with Customer support, all I had to say was really positive, but after one of my last transfer I had as a seller, it completely changed the good opinion I had about G2G.
About a week ago I was about to collect the funds from a transfer that I did, when from a sudden I got an email from Customer support saying the transfer was canceled because somehow I knew the buyer/had a relationship with him/ i couldn't buy from myself... I was waking up when I read that, so I though to myself that maybe it wasn't for me or a mistake was made. After reading it again I could confirm what I read before, so I wrote back asking them to justify those accusations, because I´m 100% sure that a mistake was made. I don't know the buyer (or any at all), never spoke to him outside the g2g chat (for the transfer), and how stupid would be to buy from myself and lose money to lose g2g... well, in my mind I cant even understand that logic! So, hopping that I would get some reasoning feedback to try to understand and review the facts, all I got was: your funds will be blocked for 6 months, this is the final decision. Basically you get to "go to jail" without "committing any crime" or doing anything wrong. I´ve tried to call them to reason, but looked like a dictator way of doing justice.

Date of experience: July 11, 2021
Martinique
1 review
0 helpful votes
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Perfect, Super Account
December 6, 2019

Frankly nothing to say, super small account at a perfect price! Full access to the mail! Best seller 100%

Date of experience: December 5, 2019
Customer S. G2G Rep
over a year old

We are pleased to know that you enjoyed shopping with us. We hope to have the pleasure of serving you again. Have a great day ahead :)

Qatar
1 review
0 helpful votes
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Thank
November 30, 2019

I don't know what to write? But there are people who offer their products and I think they are not serious in selling

Date of experience: November 30, 2019
Customer S. G2G Rep
over a year old

Hi Abdulla, care to elaborate on the details or provide us with your order number here? :)

Netherlands
1 review
0 helpful votes
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Best guy evah
December 3, 2019

Very friendly and delivery within a couple minutes. Contact on both battle net as discord. Am very pleased.

Date of experience: December 2, 2019
Customer S. G2G Rep
over a year old

We would like to thank you for your support. We look forward to serving you for many years to come :)

Australia
1 review
0 helpful votes
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Amazing service
November 30, 2019

Absolutely amazing and speedy service seller answered all my questions and was very helpful I will be back.

Date of experience: November 29, 2019
Customer S. G2G Rep
over a year old

We greatly appreciate your feedback. We are delighted that we are able to meet your standards in the given criteria. Hope to keep on improving!

Colorado
2 reviews
0 helpful votes
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Great and quick service
December 3, 2019

Great and quick service. This is by far the best website to buy currency on, specifically classic wow. The prices are the cheapest I've seen.

Date of experience: December 2, 2019
Customer S. G2G Rep
over a year old

Thank you for your feedback. Glad you have a great experience in our website. We will continue to do our best and provide a better service to all our customer :)

Minnesota
1 review
5 helpful votes
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Buyer of D2
November 24, 2021

Had a great experience with "HellenWong". I would recommend this seller. Communication was great and on time.

Date of experience: November 23, 2021
Michigan
1 review
0 helpful votes
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Awesome service 2 times in a row! Thank you so much again! Will definitely use this site and these guys again in the future!

Date of experience: December 9, 2019
Customer S. G2G Rep
over a year old

We appreciate your kind review. It is indeed one of our goals to make all transactions as simple and as pleasant as can be for our customers :)

Kansas
1 review
0 helpful votes
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Success
December 14, 2019

First seller I dealt with didnt reply. G2G promptly refunded me. Some sellers seem kinda unresponsive but G2G will back you up it seems.

Date of experience: December 12, 2019
Customer S. G2G Rep
over a year old

Thank you for taking the time to rate us. We are glad everything went smoothly for you. Do come back soon :)

Overview

G2G has a rating of 2.4 stars from 371 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2G most frequently mention store credit, customer support and game account. G2G ranks 32nd among Games sites.

service
129
value
126
shipping
117
returns
123
quality
125
This company responds to reviews on average within 6 days
+152