G Plans

This company is a scam. They manipulate you to sign up to "GET THIS GREAT DEAL" within 5 min but you can't see the details of the plan. I knew it wouldn't work for me once I was fully in. I had originally signed up for the base plan ($39.99) then you get the added annual plan for the "SUPER GREAT DEAL!" The terms and conditions won't let you get refunded for the annual but you do get refunded for the base plan with a 30 day money back guarantee.
So I was charged for both the base and the annual. When I went to get a refund of course they won't give you a refund for the annual but then they refused to give me a refund for the base plan which clearly states I can get a refund for. This company is a scam, they take your money and have no remorse. Don't do it. Seriously! They are only out for your money and don't care one bit for you. Don't fall for it.

So I signed up for a one week free trial and before I could even use the service it keeps trying to get you to buy buy buy and upgrade, like non stop. Also the way they write things is in a way of guilt tripping you, for instance if you don't select to upgrade the choice you have to select says something like "no I rather risk not loosing weight faster and will stick to the general plan". Immediately it just turned me off so today I try to cancel by going under my membership plan and got a message saying:
Due to your account being a Pro membership, you must call our customer support team to cancel your account.

Please call us directly at the number listed below:

SPEAK TO A REAL HUMAN:
*******009

So I call and what do you know I have to leave a message lol! Absolutely a scam company and I will be taking this up with my bank!

They somehow got my information and charged me almost 800.00 dollars for stuff I never signed on for. I had to Google what they are then see all the other scam alerts and reviews

Response is the only thing good about this company. You sign up for the medication and get trapped in a long term food plan. Which I didn't want,,dint buy it

What seemed to have been a worthwhile use of time, effort and money quickly fizzled into frustration. Do not download anything and stay far away. There is no customer support.

I entered this program with great anticipation and excitement only, after a week, to become completely discouraged and, after 3 weeks enraged. The APP is TRASH-after my 1st check in the program switched me from a fat/protein diet to a Dual Carb with NO way to re-set. I reached out to the NON-EXISTENT Customer Support who kept saying, 'this happens and Tech is working on it but you will lose weight'. How about NOT! My first clue should have been the MULTIPLE mis-spellings in 'slides', lack of response and communication, inability of the app to function or work- DO NOT WASTE YOUR TIME OR MONEY. THE PAST 3 WEEKS I HAVE BEEN USING MY FITBIT AND HAVE ACHIEVED FAR BETTER REULTS ON MY OWN. I WANT MY MONEY BACK. WHAT A BUNCH OF 6 YO BS. HORRIBLE FROM START TO FINISH.

Do not go anywhere near this, you will never see your money back, they hide in the t&c's that annual memberships are not under the 30 day guarantee, nobody will ever reply to your emails. The only way to get out of this is via your bank, and that's only to stop future payments, I doubt I'll see my annual charge refunded. They are deliberately deceptive on how the charging works and I doubt customer service even exists - two calls that ring out and countless emails over weeks and no reply - this is shady, DO NOT WASTE YOUR MONEY! Also the product is terrible, noom and better me much better, even free version of my fitness pal. Don't touch it.

I first bought this thinking it was a one-off plan to get access. It started off with a survey and it seemed nice then the money started showing. ANY chance they got there was pop-up after pop-up of "deals" that clearly were just a money-hungry scam. You have to exit out of multiple just to get to the home page. I decided to cancel straight away something seemed off - I tried to cancel but I couldn't - if you want to cancel don't bother calling just email them right away and READ THE TERMS OF SERVICE. Only the Pro plan gets a money-back refund, nothing else!

If you have a pro account. You need to cancel it on the phone. PROBLEM IS, THEY DONT ANSWER THE PHONE. YOU'RE STUCK PAYING $39 FOR LIFE AT THIS POINT.

Currently still figuring out how to cancel the plan -.-

I purchased a one year membership for their special pricing. This was not a plan that I could use, but I chalked it up to my own one year cost loss. Be aware this is a reoccurring subscription service! When I was alerted my card was charged a second time, within minutes I called customer service. They explained their policy is to notify a week before renewal - I never received any communication and was directed to refer to their terms listed on their website. Well, despite in print the website stating "After 12 months you must reactivate your membership manually to continue." they continue to push my request for refund of charge aside even though I never had the opportunity to manually reactivate or agree to another year of service. Despite me pointing out that their own terms contradict what they are saying, the company completely disregards any type of rational customer service practices. While the plan or service may work for you, their business is quite simply just out to get your money. You can purchase 1 month to 1 year, but that's not all, you also get constant emails requesting more money for more services. Please do not waste your money or your time on this.

DON'T be fooled! I ordered bases on the add that indicates that customers will have a virtual visit with a physician who can prescribe the GLP-1. Paying up front for something I NEVER RECEIVED, it's ludicrous and quite honestly I believe it to be a scam leading people to order the meal plans. I've reached out to customer service, left a voicemail with no response in 5 days, I've emailed with what I believe to be a bot demanding a refund and still no luck pr a human.

Completely unable to reach them for a resolution. Their website seems to be designed to take your money and then never allow you to receive any benefit or service from them. Their website is a trail of dead ends. There is no telephone number to reach them. DO NOT DO BUSINESS WITH TEM.

This company is a scam! In fact they started sending me meals (weekly) and LEAN Vitamin supplements that I did not order! I can not after numerous attempts get them to stop charging my credit card. I have emailed there customer support dozens of times to get them to stop. I can not believe they took my credit card information that I only authorized for the website program and used it also for their meal plans and supplements. Even in their "live group" chat they had a new bee that was not trained to address the groups questions. She was removed the last 5 minutes by her supervisor who apologized and explained she was in training! When I brought up why I was receiving and being charged for products I did not order she said they are delivered by a third party company and I have to contact them. Needless to say there is no contact info for these third party companies. This Doctor is a Scam artist cashing in on the Kardashian name! Please be careful when falling into his G-Plan. Should be called G-Scam!

I had seen the G-Plan weightloss solution being advertised on Instagram and one night, in a moment of weakness, I signed up. However, after filling in all the online details, including my credit card details, I was not able to log into the program because the system said that my email address was not real and that my mobile number was not either. After a few attempts with different emails, the system kept rejecting me. Frustrated, I sent an email to support to tell them to cancel my order and NOT to process payment as I was well within my 30 day TRIAL PERIOD. Needless to say, I have never received even an acknowledgement of receiving my email...and over 8 further attempts to Support, Instagram messages and finally phone calls from Netherlands to San Diego, I am no further in resolving the issue. To make matters worse, the payment was processed...seems that part of the business is working real fine! And then it also occurred to me that this is a monthly subscription and not a one off payment as I thought it would be. I will now have to go through all the hassle of having my bank reverse the charges...so people, all I can say is STAY AWAY! It looks like a money making operation feasting on people who are just trying to do something in their lives to stay healthy.

I paid for the $39.00 version to check it out, then a second later $98.00 rings through THEN $151... OMG so I locked the card as the charges are pending - My card is my Paypal M/C... I am hoping this will stop it all and I am going to call Paypal tomorrow... I will then start a case. Went to the BBB and started seeing all the bad reviews OMG... and I ended up here as well - This is not acceptable, this is fraud and theft~ SCUMBAGS STEALING money apparently.

Customer service - there really isn't any
Website ease -awful, robotic, nonintuitive
Food. Inedible!
Meds never arrived after multiple calls
This is a scam - they will refund partial $$$$
DONT BE LURED INTO THIS. THE GOVT NEEDS TO SHUT THEM DOWN

I signed up for 6-mth pd in advance + medication charge of 229 ea time. SINCE SEPT-30 I have recv'd 1 dose.they con't with nonsense msgs but NEVER DO ANYTHING TO FIX THE ISSUE. So I'm out 770$ NOW THEY STATE THEY DO NOT DO REFUNDS!

IT IS IMPOSSIBLE TO TALK TO ANYONE WITH THIS COMPANY. I was thinking about trying this so put my debit card and count not get untangled from this site. They told me I had 10 "free" meals-- I had to only pay for shipping. The next thing I know they said I had agreed to buy a plan. $175 later I had to ask my bank for a new debit card because I could not get these people to stop charging me. Very frustrating!

If you get the "bare minimum", all you are actually paying for are recipes which did not work for me at all. After that it is a slippery slope with no recourse after "they" consider that you have agreed to something.

I took a survey based on a marketing scheme to try them for a month at $39. They tried to charge me much more. I got a fraud alert form my credit card company but accepted charges thinking it was a large charge but the actual charge would reflect (as happens sometimes at gas stations and such).
Since then, I have gotten 3-4 charges from this company, none for $39. When trying to agree to their $39 ploy, they make you go through 3-4 screens of other much larger costs for yearly plans and other options totaling in the hundreds, not $40. You have to scroll all the way down on both to find tiny letters that let you opt out. I did this on every page and am now somehow being told I signed up for a yearly plan at a rate even higher than the screens sold it for. When I reached out to the company the day the first charge went through, I was told there are no refund for drastically reduced yearly plans. When I told them they must have something wrong as I signed up for one thing, they ignored me. This company uses ridiculous marketing ploys to sell something for much more than advertised. Do not believe them!

You cannot get customer service or actually speak to anyone. My credit card initially flagged it as a fraud charge (it is smarter than I am). Could not get any assistance or get the app to work.