THEY SAY YOU GET A FULL REFUND IF YOU ARE NOT SATISFIES WITHIN 30 DAYS OF PURCHASE, I TRIED ASKING FOR A REFUND AND CANCEL MY SUBSCRIPTION (I CANCELEND RIGHT AWAY! AFTER FALLING INTO THIS SCAM) BUT SADLY THEY SAY IT'S ONLY FOR MONTHLY SUBSCRIPTION.
THEY POST 30-DAYS MONEY BACK GUARANTEED EVERYWHERE BUT THEY DON'T POST ANYTHING ABOUT MONTHLY/YEARLY SUBSCRIPTION! DID NOT USE THE APP FOR THE WHOLE YEAR AND THEY GOT THEIR "DONATION" LIKE THEIVES!
AND THIER CUSTOMER SERVICE IS SUPER SLOW AND UNHELPFUL!
Horrible "company" never ordered these pills and got charged for 3 bottles! Do NOT order! Even though I have the bottles I threw them away. I don't trust anything from these scammers!
This company does not speak to you. They only email and very poorly at that. They don't give refunds even after you cancel and ask them to please stop charging your account.
Approved online, declined live (same questions!) denied prescription, no refund, no customer service
I started a trial in July and found some health issues in August that needed my attention. I had never even used the plan but when I tried to cancel it kept telling me I had to call bc I was a PRO membership. I called and left voicemails each month I was charged from September- April $39/month I just now finally received an email back apology that they have had an influx of messages! It's been almost a year being charged for a plan I never used :( I didn't have time to deal with a SCAM like this while battling other health issues. I definitely would NEVER recommend them and I feel as though I was scammed and charged for services I never used or wanted.
This company charges my card charges that I never authorized. You cannot reach a live person to correct. Stay away from them. They illegally charges my card almost $400. Be careful.
I was browsing through Instagram and came across the G-Plan Advertisement. They were offering this diet plan for $39 then once you click it takes you to another page with all of these other / offers that I did not want Nor did I authorize. Once I saw that I immediately clicked out of the page completely and did not purchase anything. They way they have it set up is to get your credit card info first because you think you are purchasing something for $39. BE AWARE… NEVER GIVE YOUR CREDIT CARD INFO FIRST. What this company is doing is offering you something for $39 then charging you $288. This is illegal and against the law. IT'S A SCAM. I am doing everything in my power to get my money back. STAY AWAY FROM G-PLAN. I am disabled and I am unemployed and I have been taken advantage of.
None of their apps work and there's no humans to speak to about it. They will take your money and then I canceled all of my subscriptions and had the bank reverse it, this place is a crock.
Do not use this company. Spent $300 and got 10 meals, 1 doctor visit and thats it. No perscription, never could make the follow up appoiintment after I got lab work done. Scam!
I agreed to $78 charge. Then i checked my bank account and i was charged three separate transactions ($98, $151.01, and $88.94) totaling over $337! I contacted G-plans and they said "sorry you feel that way - its non refundable" - never received anything. Also they misspelled words in the emails back and forth. RUN AWAYYYY FROM THESE PEOPLE! DON'T GIVE THEM YOUR MONEY! SCAM!
I was extremely ill after my first dose. Question the quality of the compounded medication. I had intractable vomiting x 2+days. Could not even keep down water. I felt like I was poisoned.
I realized after false representation of what this platform was that it wasn't what it described itself to be and I immediately cancelled and they refused to refund $300 without me even signing in to the plan! RUN - NEVER GIVE THEM MONEY - THIS PROGRAM IS A BUNCH OF LEFTOVER SCRAPPED REMAINS OF OTHER PLANS THAT DON'T WORK AND THEY'LL REFUSE TO REFUND YOU KNOWING THAT THIS PLAN IS TRASH!
Joined the full plan on Jan. 28th, 2023 at a cost of $417. READ THE FINE PRINT OF THE POLICY. I decided within TWO Days that the plan wasn't what I expected. Sent them a notice to cancel my account, which they acknowledged. How-SOME-EVER, NO REFUNDS! So I am out $417 after receiving NOTHING!. This company is a gigantic RIP-OFF and I intend to take out my $417 on them in BAD PUBLICITY. But I guess that won't make any difference because their ratings are already in the TOILET! STAY AWAY! I've never dealt with such a SLEAZEBAG OF COMPANY!
POOR CUSTOMER SERVICE. CANNED TXT MESSAGE RESPONSES. NO FOLLOW THRUE.YOU CAN TXT EMAIL OR CALL STILL THE SAME POOR SERVICE...I AM GOING TO PUT A MESSAGE ON INSTAGRAM AND FACEBOOK SINCE THEY DOO NOT ANSWER OR RESPOND. PRETTY SAD SINCE THE DR. WAS ACTUALLY VERY PROFESSIONAL AND THOROUGH WITH HER ASSESSMENT...
I was charged nearly $600. My promised doctor's appointment was never held. My money was never refunded. In fact, I was charged again for a ridiculously infantile diet program.
DO NOT USE THESE FOLKS. IT IS A RIPOFF.
This is a haphazard, disorganized, non-communicative organization of grift. Extremely dissatisfied with this clown show. Sorry to have to give them 1 star.
This company is actually a scam, and for some reason no one has reported it to this level. Now is the time. I signed up for a 1-time $39 fee and then they charged me a second month. I attempted to cancel by calling which is what they say, but literally no one answers the phone. They will then tell you via email "you're too late."
So I looked into it and on the Better Business Bureau page (which it looks like they temporarily deleted), Trustpilot, Yelp, Sitejabber, Facebook, Reddit, etc there are HUNDREDS of people who were scammed in a similar way. I linked some below:
https://www.trustpilot.com/review/www.g-plans.com?stars=1
https://www.sitejabber.com/reviews/g-plans.com/amp
https://m.facebook.com/pg/G-Plans-by-Dr-Goglia**************/reviews/
https://www.reviewopedia.com/g-plans-reviews
Finally, I did a little experiment of commenting on their Instagram about their malpractices abs they just delete comments. Then they block you. My friend and I did this from several accounts and also saw other people's negative comments deleted. They delete any shred of exposure to their criminal behavior.
I would very much appreciate you seriously reporting this. It takes 2 seconds to do it here: https://reportfraud.ftc.gov
I am such a fool as I always check reviews however I didn't this time. This has been a horrible experience and please know when you get in you will need your attorney to get you out! VALI
Careful! This is a total scam!
If you test sbsription via apple store and however then cancel subscription to the APP via apple store - THEY STILL CHARGE YOU THE SUSCRIPTION!
Worst is that they state on their page that you can cancel the suscription via apple store or your apple profile.
BUT IT IS A LIE. Do not fall into their TRAP!
Wasted almost $700 and they refused to refund anything! DO NOT sign anything w G Plans unless you just want to throw money away. They are running a SCAM!
Answer: Agreed! Very POOR customer service. Nice but dumb. I haven't gotten to the refund stage yet... will let you know how that goes...
Answer: I'm going to file in small claims just for the principle.
Answer: That's exactly the same problem I found. Their response was the packaged meals meet diabetic guidelines. But, that means you have to spend more money to buy their packaged meals. More money? What a concept. It's deceptive from the beginning. I can't believe nobody's sued them. There should be a class action suit against them. This is the first time I personally have run into a company that has an F rating with the Better Business Bureau. They have been rejected by the Better Business Bureau. You've got to be pretty bad to get to that point.
G Plans has a rating of 1 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G Plans most frequently mention credit card, customer service and better business. G Plans ranks 320th among Weight Loss sites.