business logo of FWRD

FWRD

fwrd.com
luxury, chic men, womenAge 26-45, 46-60
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About the Business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: service@fwrd.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
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Reviews Summary

FWRD has a rating of 4.8 stars from 383 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and great experience. FWRD ranks 50th among Women's Clothing sites.

service
68
value
2
shipping
3
returns
3
quality
3
This company responds to reviews on average within 0 days

Instant Feedback

1,444 reviews
GB
1 review
0 helpful votes
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Great service!
February 14, 2025

Quick delivery. Great, detailed and constant updates. Good quality of item. Was expecting a dust bag to be provided with the item.

Date of experience: January 27, 2025
California
2 reviews
0 helpful votes
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Quality over quantity
October 21, 2024

Always pleasant experience, easy website to navigate, they product selection is fantastic which makes it that much easier to look for things, not overwhelming with too much choices which I always appreciate! Overall it's one of my goes to for any occasion!

Date of experience: October 10, 2024
Canada
1 review
0 helpful votes
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Thumbs up
February 4, 2025

Great - authentic bag and easy experience. Delivered with fragile on box so it was handled with care. I reccomend

Date of experience: January 25, 2025
Oregon
1 review
0 helpful votes
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Fast shipping, excellent customer service.
January 3, 2025

I have been a customer for years. The fast, free shipping and easy returns will always have me coming back. Every time I have had to contact customer service I have been more than happy with the results.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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FWRD saved Christmas!
January 5, 2025

I realized that I had made a mistake on the address and at the last minute tried to change it. It had already been shipped but they were able to reach the delivery driver and rerouted it in time for Christmas!

Date of experience: December 26, 2024
Mexico
1 review
0 helpful votes
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Good I will buy more
February 28, 2025

Everything ok.products good like it, happy me, fun let's get more

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Fast shipping
March 5, 2025

Too bad the shoes didn't fit, but they ship fast! Will purchase again

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Great experience! Received my order very quickly!
February 22, 2025

Great experience! My first time shopping here and it was all very quick and easy!

Date of experience: February 12, 2025
Colorado
1 review
0 helpful votes
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Order delivered quickly!
February 25, 2025

Product was as described and perfect for a gift for my daughter!

Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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Varley teddy coat
February 13, 2025

FWRD had Varley's Jones teddy coat on a steep discount from everywhere else. Fast shipping, wearing it today!

Date of experience: February 3, 2025
Pennsylvania
1 review
0 helpful votes
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Quick shipping but damaged box
January 18, 2025

Ordered 2 pairs of UGG slippers. One of the pairs is perfect. The other pair has a torn lid to the shoebox, and a very small stain/defect on the inside of the right shoe.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Fantastic!
March 3, 2025

Beautiful items,easy returns!convince is key to my shopping

Date of experience: February 21, 2025
Massachusetts
1 review
0 helpful votes
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Good
February 21, 2025

I liked the experience and shipping, I like that a return label is provided

Date of experience: February 11, 2025
Virginia
2 reviews
0 helpful votes
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Good delivery
February 23, 2025

No issues, delivery came on time and was in good condition. Thanks!

Date of experience: February 13, 2025
Belgium
1 review
0 helpful votes
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Isabel Marant skirt
February 3, 2025

I ordered for the first time and I am very impressed - fast delivery- original item I am very satisfied

Date of experience: January 24, 2025
Philippines
1 review
0 helpful votes
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Fast and reliable
October 15, 2024
Updated review

I recently used this shipping service and was really impressed. The whole process was fast and smooth, with my package arriving ahead of schedule and in perfect condition. The customer service was friendly and responsive, making everything even better. I highly recommend this service for anyone needing reliable shipping!

Date of experience: October 5, 2024

Fast and Reliable
September 3, 2024
Previous review

I was able to get my order to Philippines within 3 days after ordering.

Date of experience: August 24, 2024
New York
1 review
0 helpful votes
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Quick and easy!
December 24, 2024

I was looking for a specific item and was able to find it very easily. The check out process was quick and my ordered arrived within two days. Could not have been more convenient!

Date of experience: December 23, 2024
TW
1 review
0 helpful votes
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Very good shopping website
February 14, 2025

A wide selection of popular brands and products and excellent customer service. Highly recommended.

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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I was very pleased with my shopping experience
October 7, 2024
Updated review

After signing in to PayPal several times, initially it wouldn't give me that option to pay. Once I was finally able to pay using PayPal, I was pleased with my entire shopping experience. From placing the order, to receiving it, took less than 48 hours. While most items on this website are out of my price range, I found a great pair of converse on sale at an even better price. I did have to research to see if the website was legit because of the merchandise that's sold, and because I was not formerly aware of it. I'm glad it turned out to be real, and I will be back looking for more deals on usually expensive items.

Date of experience: September 27, 2024

After signing in to paypal several times, it still...
September 28, 2024
Previous review

After signing in to paypal several times, it still wouldn't give me the option to pay that way

Date of experience: September 18, 2024
Washington
1 review
0 helpful votes
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Warm Hat No Hassle
December 28, 2024

I found this Kangol hat for nearly $60 less than Amazon. Not a typo: it was literally $88 on Amazon and i got it from FWRD for $28. It was delivered on time and right to my door. Take that Jeff Bozo :)

Date of experience: December 18, 2024