The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Awesome this site has some beautiful ladies and there very respective
I'm interested in meeting with women from the USA. Are there any?
Dear Loomis,
Hello and thanks for finding time to submit your review.
Kindly note, that we're an international platform for online communication and you may try to find a partner from different parts of the world.
However, please be advised, that we don't provide the kind of service you mentioned.
If you have any additional questions, don't hesitate to reach us via support@funchatt.com
Kind regards,
Funchatt Customer Support
Really looking for more of a local thing, wont be here much longer hopng to be moved to warmmer place soon
Dear Hammers,
Thank you for the review!
You can use the Search option at the top of the list of the users, registered with us. By clicking on the "extended search" button, you can choose the range of the location, age, and other traits you prefer to see in your friend.
We hope that there should be someone near your area!
We hope to go on being a warm place for your comfortable use!
Best regards,
Funchatt Customer Support
Costs too much money to have a decent conversation. Most of the women are Colombia and seem to have the same story
Dear Ellis,
Thank you for sharing your feedback with us. We're sorry to hear that you find our platform to be too expensive to get to know someone.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
All our new members receive an offer of some free credits to try out our services upon registration. I hope you had a good first impression with us. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue. To continue communicating with other members of the website, please purchase credits on our website. Please navigate to the "Credits" page, click the "Get credits" button, select a payment method, and fill in your credit card details. Finally, click the green "PAY" button at the bottom of the form to complete the payment.
We appreciate your feedback and are always looking for ways to improve our platform and make it more accessible to our users. If you have any further suggestions or concerns, please don't hesitate to reach out to us at support@funchatt.com. Our customer support team is available 24/7 to assist you with any questions or issues you may have.
Thank you for choosing FunChatt, and we hope to continue providing you with a positive experience on our platform.
Best Regards,
FunChatt Customer Support
It's fun hearing from people from other countries
I really like this site this is really nice to be able talk
Dear Taylor,
Thank you for the review!
We also love your review and take your feedback for review.
Also, we have a bonus system and if you wish to know more about this please let us know about this via support@funchatt.com
We are waiting for your reply!
Best regards,
Funchatt Customer Support
Good job very awesome site with wonderful people I like that it's free of charge and meet real people quickly
Dear Customer,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
I'm doing pretty good so far and I'm really enjoying it myself thanks for letting me in
Dear Mark,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
The young lady is beautiful, very pleasant-I am in love
Dear Bill,
Thank you for sharing your positive feedback.
Our main goal is to provide a safe space for clients that are interested in communication to share different ideas, traditions, and knowledge with other members of the website. It is true that there are many good-looking users on the platform. We wish you the best of luck in your further communication!
Please feel free to contact us at any time. We'll be happy to help you.
Best regards,
Funchatt Support Team
It is not user friendly. Very difficult to navigate were you want to go here. Also tried making a payment for creds and it seems to lag and then not go through.
Dear Sam,
We appreciate you taking the time to share your feedback and concerns with us!
Please note that we always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions. Our Billing Department will be glad to help in case you have encountered any difficulties with making a payment on the website.
Please do not hesitate to contact our Support Team via Support@FunChatt.com and we will be happy to resolve your issues in the shortest term.
Best wishes,
FunChatt Support Team
I've only been on here 5 minutes and if it's like this it would be great unless it changes and I can't talk anymore because I don't have enough coins or something and then it's no better than the other
Hello there,
Thanks a lot for submitting your feedback!
Should you have any additional questions, please contact us via support@funchatt.com email at any time.
Best regards,
Funchatt Customer Support
Too pricy for my taste sorry but not worth it for 5 minute chats and mails
Dear Tom,
Thank you for the review!
It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
Also, please note that you may receive bonuses without a bonus system. Would you like to know more?
In addition, let me please grant your account 50 credits. In order to approve it please contact us via support@funchatt.com
We are waiting for your reply and hope that you will change your decision!
Best regards,
Funchatt Customer Support
I had a wonderful time talking with a beautiful woman from Veniuzala. She was very easy to talk with. We made a date to talk again. We may even go out on a date, date!
Dear Bill,
Thank you for the review!
It is a pleasure to hear that due to our platform you managed to set up such great connections with other members
Our team is so glad about your experience.
Best regards,
Funchatt Customer Support
Excellent! Making some very nice new friends! (not looking for romantic love, platonic relationship fine. Already promised to another woman
Dear Robert,
Thank you for your 5 stars!
Your support is highly appreciated!
Best regards,
Funchatt Customer Support
I'm not sure if the girls I'm talking to are real or just models payed to talk to men to get money from them
Dear David,
Thank you for taking the time to share the feedback about your experience!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please feel free to reach us via Support@FunChatt.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Kind Regards,
FunChatt Customer Support
When I was talking to one of your precipitant she kind of got an attitude with me that's why I put the rating at 141 star and I've been on the website with her for six years and I told her why I wasn't on the website for 3 months because back in 21 March 6th I lost a son in a car accident and then three or four months ago I lost my brother before those two left I lost a nice she hung herself after that I lost another nice and then I lost two or three cousins all all in all in 2021 and I already told her why I wasn't on the website for three months but it seemed like it really didn't matter to her she kind of got an attitude with me so that's that it makes me feel bad that people got to act like that towards you like I said we've been talking for about 6 years on the website
Dear Lee,
Hello and thanks for finding time to submit your review.
We're truly saddened to hear about the situation you described.
If you wish us to assist you with the member you mentioned, please contact us via support@funchatt.com
We'll be looking forward to hearing from you.
Kind regards,
Funchatt Customer Support
I lover hove kind ppl are have and i love to chat whit them and get to know them
Dear Emil,
Thank you for the positive feedback. Your satisfaction is our priority and our main goal is to provide you with the best communication experience on our platform.
Please feel free to contact us at any time. We are always at your service!
Best regards,
Funchatt Customer Support
It's cool if I'm actually chatting with a legit user and not some bot. K haven't poked around enough yet to see if this is bs or not. But I'll find out
Dear Eric,
Thank you for sharing your feedback with us, we really appreciate it!
Best Regards,
Funchatt Support Team
Sadly the are too many bots there sending messages that don't make sense and finally, there is no verified account so I have seen some friends in there that aren't the real profiles.
Dear User,
Thanks for your feedback!
We would like to inform you we diligently approve all users for registration on our site. Our trusted user profiles are not approved until we confirm their identifiers and history. Our affiliate partners make sure that there are no fictitious profiles so that the user you are looking at in the profile pictures is the user you are communicating with (such profiles are marked as "Trusted User").
In addition, we try as much as possible to make sure that our trusted users are interested in communicating with other users on the platform. We need to see photo IDs of all our trusted users. If a user makes us suspicious, we can take additional measures to verify the profile, for example by asking him/her to record a video for us to identify him/her. This, of course, makes it much more difficult for unscrupulous people to create fake accounts. Please note that we only allow buying gifts on our site for trusted users.
If you have any issues or difficulties - pls get back to us via support@funchatt.com and we will gladly assist you.
We work 24/7 for you:)
Best regards,
Support Team
I have only talked to one person on here. So far it's ok.
Dear User,
Every feedback from our users is very important for us.
Your positive experience is truly important for us and we do our best to come up with the most optimal decisions to keep your time on the platform enjoyable.
Thus we will really appreciate it if you could get back to us with any questions or concerns you may have and we will be glad to help you out.
Please feel free to reach us at support@funchatt.com at any time if any assistance is needed!
Best regards,
Support Team
Think will have a good chance with this one, have had just a lot of talk in the past.
Dear Fredrick,
We appreciate you choosing our website, your feedback is really significant to us!
Kind Wishes,
FunChatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear John,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support