Funchatt Reviews Summary
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It's ok way to expensive. Just to talk it cost to much.
Thanks you guys I don't enjoy being blocked so I'm trying to understand
Dear Daniel,
Thank you for leaving your review!
We are pleased to hear such warm words from you but we also want to know if there is a way we can be better for you?
If you have any questions, you can contact us via support@funchatt.com
We hope to make only nice impression on you!
Best regards,
Funchatt Customer Support
It has been a really good experience talking to someone felt really good
Dear Stephen,
Thank you for a 5-star review!
Our developers are pleased to hear that everything goes smoothly from your side!
Keep it up!
Best regards,
Funchatt Customer Support
Awesome I love this site. I hope they keep making me enjoying the free chat. Chatting is fun and fast on here. Your server is good with speed
Dear Wood,
Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!
Please feel free to get in touch with us at any time, we are always at your service.
Kind regards,
FunChatt Customer Support
Still figuring out how to use this site. So far so good. I'm enjoying my time here. Thanks.
Dear Sterling,
Welcome to FunChatt!
We appreciate you choosing our communication platform and your feedback is really important for us!
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
The only suggestion I have is 2.99 option should be also included when buying credits. 2.99 is only available in the initial payment.
Dear David,
Thank you for your positive rate!
It is true, the initial package original price is 2.99. You should buy it before going to other packages. You will see bigger packages of credits available that allow you to have a better communication experience.
If you have any questions or ideas related to our prices, feel free to contact us via support@funchatt.com. We will be glad to assist you!
Best regards,
Funchatt Support Team
Sad it needs money instead of just making it with ads and commercials
Dear Jerry,
We do appreciate you taking the time to share your point with us. Your feedback is what motivates us to improve!
Our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
I just start chatting and you want to charge me. You greedy bastards!
Dear Dan,
Thank you for sharing your opinion!
Since the very moment of creating the platform, we have been always trying to maintain a high level of safety and to deliver quality 24\7 customer service for our users. The platform did its best to progress and keep up with the times. The things are still the same now and we have even more possibilities to fit our customers' requests. There are no other ways than provide our services on a paid basis. We count on your understanding in this question.
We always try to develop the platform you use and make it a better place. No doubts that we are eager to keep meeting your expectations in the future! Trying to adjust the pricing system to our customers' needs we were happy to make it more structured, organized and convenient to use. Bigger packages allow you more smooth and uninterrupted communication, which is the main advantage of our system.
Moreover, there are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
We are always ready to find alternatives for our members if they aren't satisfied with prices, from extra credits to special offers. Please do not hesitate to contact us back via support@Funchatt.com for finding out more about it!
We are ready to assist you 24/7 and waiting for you!
Best Regards,
Funchatt Customer Support
It's all good I'm the in person who makes the same mistakes with women and thel leadership is great
Dear Ronnie,
We are extremely grateful that you took the time out to leave us such a good review!
Please reach us via support@Funchatt.com in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team Funchatt
Really good, good experience in meeting new people and trying to find a life psrtner thank you very much
Dear Zak,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
Very interesting people you never know what can happen
Dear Member,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via support@Funchatt.com in case you need any further assistance. We will be there for you!
With best regards,
Funchatt Customer Support
I don't like being charged for communication. I would not suggest anyone using this product.
Hello, Robert!
Thank you for your feedback. Your opinion means a lot to us!
We do our best to give high-quality service and support to all our customers, there are different departments that care about our clients’ privacy and safety, we are ready to assist you 24/7 with any request you may have, therefore our company can not afford to provide services on any other basis than the prepaid one.
However, you only pay for the services you are provided with, and you are able to control your spending.
We will be glad to assist you in case of any additional questions. Please contact us via support@funchatt.com if any assistance is needed.
With best regards,
Funchatt Customer Support
It was very nice talking with Sandra I would love to talk with her some more hopefully I got some money to buy some coins with so I can chat more with her
Dear Randy,
Thank you so much for this review, we appreciate it!.
We will be glad to assist you in case of any additional questions. Please contact us via support@funchatt.com if any assistance is needed.
Respectfully,
Funchatt Customer Support
So many quick responses I love it people seem legitimate on here
Dear Eric,
Thank you for sharing your experience!
We do all our best to maintain the highest quality of service and your satisfaction is our priority.
We wish you a pleasant stay on our website. In case of any questions, feel free to contact us via support@funchatt.com.
Best regards,
Funchatt Support Team
It would be nice if the people we are talking with we could exchange numbers
Dear Cameron,
Thank you for taking the time to leave your feedback regarding our service!
Please be advised that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. There are no particular requirements before you may take that step, however, your chances will definitely increase if you make sure that you know a person well enough.
This option may be helpful for you to reduce your expenses and continue communication outside of the website. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication.
In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter.
We are always available via Support@FunChatt.com. Please feel free to contact us at any time.
Best wishes,
FunChatt Customer Support
Well all I can say it can be good in the sense that I chat with nice lady's and who knows what will hapen
Dear Shaher,
Thank you so much for taking the time to leave us this review!
We would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.
Feel free to reach us via support@funchatt.com email at anytime. We are always at your service!
Best regards,
Funchatt Customer Support
It's fun and stuff and a girl called Vanessa she's nice and pretty
Dear Emily,
Thank you for the review of our website!
It is great that you find our website to be so exciting and meet such pretty people on here!
Could you please be so kind as to specify why you put us 3 stars of 5?
Stay safe and love Funchatt!
Best regards,
Funchatt Customer Support
Trying to understanding and figure out the sincerity of what's happening
Dear Ray,
Thank you for the review you left!
We hope that you will be satisfied with our services!
Should you have any questions, please contact us back at support@funchatt.com. We will be glad to help you.
Let's stay in touch!
Best regards,
Funchatt Customer Support
Muy buena sirve para conoser a jente y aserse de amistades de todo los paises
Estimado usuario,
Gracias por dejar su opinión sobre nuestro sitio web.
Nos complace saber que está satisfecho con nuestros servicios y que disfruta utilizando el sitio web.
¡Que se divierta en nuestra plataforma!
Saludos cordiales,
Equipo attencion cliente
So far I like it. Just waiting for the hidden charges to show their ugly face
Dear Todd,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
We would like to inform you that we have no hidden charges or subscriptions- all the payments can be made at your own will :)
Have a great time on our platform!
Best Regards,
Support Team
From the business
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
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Dear William,
Thank you for your review!
We understand that some of our features seem pricy for you. We would like to bring to your attention that users do not pay for any subscription and can freely use our services by controlling their spending, as only pay for the services you are provided with.
Our main goal is to provide a pleasant and safe platform for communication, so we constantly improve the website by adding new features.
In addition, we always provide high-quality support service for our members 24/7. Every complaint is carefully reviewed by our Moderation, Financial or Technical departments.
We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
We will be more than happy to assist you in case of any additional questions. Please contact us via support@funchatt.com
We would appreciate it if you review your feedback taking into account my words above.
Best Regards,
Funchatt Support Team