The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
It has been fun. The ladies are all beautiful. And there is a wide variety of women.
So so so great and now I am going to resume my dates
Dear Kristina,
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us.
We will be more than happy to assist you in case of any additional questions.
Respectfully,
FunChatt Customer Support
It's okay to get some one of the other side of the world
Dear Customer,
We are glad you are enjoying our website and learning about our services!
We would appreciate it if we could get 4 or 5 stars from you, you can contact us via support@funchatt.com
Best Regards,
FunChatt Customer Support
Ladies don't respond in an orderly manner making me waste coins
Dear Customer,
Please, be kindly informed that the ladies are not paid members on our platform and such activity is unacceptable on the services.
In this case, we need to look into this situation individually.
Please, feel free to contact us via support@funchatt.com
We are waiting for your reply!
Best regards,
Funchatt Customer Support
Learning, hoping, looking for someone special. Love is possible
Dear John,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
I think it's absolutely ridiculous that a person cannot give another person their personal contact information! It's our right as a human being to do so! You can't hold someone's phone number or anything hostage in order to charge them money to buy credits on your site! It's unethical and I'm sure illegal in some form! Two consenting adults have the right to want to talk to each other off of your site! THATS HOW DATING SITES WORK! At least the other 99% of them on the internet!
Dear Michael,
Hello and thanks for finding time to submit your review.
I'm truly saddened to hear about your experience.
Kindly note, that our platform for online communication is completely legitimate, as we work in accordance with international law.
We'd be glad to provide you with the information regarding contact exchanging with your pen-friend.
For that purpose, please contact us via support@funchatt.com and duplicate your request.
We'll be looking forward to hearing from you.
Kind regards,
Funchatt Customer Support
Beautiful woman, but ridiculous high price for credits that are very short. And how do you send information so you can actually meet that person?
Dear David,
Thank you for taking the time to provide feedback about your experience on FunChatt. We are sorry to hear that you have concerns regarding the pricing of our credits and the process to meet someone on our platform.
Regarding the pricing of our credits, we understand your concern. However, we would like to inform you that our pricing model is designed to provide our users with the flexibility to choose the services they want to use and pay only for what they need. We continuously review our pricing structure to ensure that it aligns with industry standards and provides our users with the best possible value.
In terms of meeting someone on our platform, we provide various tools and features that allow our users to connect with others. You can send messages and engage in different activities to get to know other users. However, we take the safety and privacy of our users very seriously and do not allow the exchange of personal information such as phone numbers, email addresses, or social media accounts on our platform.
We encourage our users to take the time to get to know each other on our platform before considering meeting in person. This allows for a safer and more comfortable experience for both parties involved.
If you have any further questions or concerns, please feel free to reach out to us at support@funchatt.com, and we will be more than happy to assist you.
Best Regards,
FunChatt Customer Support
Amazing I have gotten great results of women so yeah
Dear Jamie,
Thank you for taking the time to share the feedback about your experience!
We wish you a pleasant time communicating with your penfriends.
Kind regards,
FunChatt Customer Support
Exciting, would be great if it was a actually free to message
Dear John,
We appreciate you sharing your opinion regarding our service as it helps us do better!
We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.
In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.
On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
Very nice horny girls and wow what a set of great girls
Dear Baz,
Thank you for the wonderful review and for taking the time to share your feedback with us.
We will be glad to assist you in case of any additional questions.
Kind Regards,
FunChatt Customer Support
It has been superb and so great no complaints at all
Dear Justine,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
I think this is a non legitimate site setup to drain people out of their money the women here are not a real contact person, because no one never want to exchange numbers, this is a scam!
Dear John,
We appreciate you sharing your feedback.
We try to provide every user with a positive communication experience on the platform and we have never scammed anyone, on our side we do not tolerate such behavior and review every complaint individually. Also, we have secured access to the platform with a sophisticated verification procedure for every trusted user, and created a 24/7 support service being able to handle any kind of issue. However, each separate user chooses their own manner of communication as well as whom they want to share their contact information including phone numbers.
Please let your friends know you better, so they might release their personal information without any doubts.
Feel free to contact us at any time via support@funchatt.com. We'll be happy to help you.
Best Regards,
Funchatt Customer Support
Have not got to check it out yet. Therefore when I do I will let you know. More credits would be great.
Dear Michael,
Thank you for sharing a review of your recent experience! Our team is committed to providing high-quality customer service, and we hope that our platform will make a good impression on you.
We want to inform you that if you are an active user, you might get a set of free bonuses. If you would like to find out more, feel free to contact us via support@Funchatt.com. Your cooperation is highly appreciated. Our team is looking forward to hearing from you!
Best Regards,
Funchatt Customer Support
Perfect finding out more about online dating sites
Dear Sir,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
They are special yes I found the one I want but she hasn't said anything yet. What do I have to do to get her here with me in Texas
Dear Harold,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Kindly note that we are not liable for any interaction made outside of the site, so your interaction depends only on both of you.
Wishing you all the best!
Best Regards,
Support Team Funchatt
I have no ideal what this is, I think someone is using my email
Dear Chris,
We do appreciate your feedback!
We would like to inform you that our user personal data security level is at its highest, besides, our entire system is protected by TLS 1.2 and TLS 1.3 protocols which play an important role as encryption protocols intended to keep data secure when being transferred between you and our service networks. Another feature that highlights our position among other platforms is that we constantly scan our system algorithms and networks for security measures and liability, also we are using Cloudflare systems which guarantee data transfer security and generate a strong defence against breach attempts.
Please get back to us with your issue via the email support@funchatt.com so we could check the situation for you and proceed with your account deletion.
We will be looking forwards to your reply!
Best regards,
Support Team
Don't know how to get credits and reply? I do not know. Please inform me I really want to know!
Dear Kurt,
Thanks for your feedback!
All our new users receive an offer of 20 free credits to try out our services upon registration. It seems that you have already spent your free credits on communication. We hope you had a good first impression. To continue communicating with users, please purchase credits on our website. You can do that through the "Credits" section on our site.
If you have any difficulties or additional questions - feel free to contact us via support@funchatt.com
We work 24/7.
Best regards,
Support Team
Not sure about the system, as I know that other chat sites demand cash before one can chat.
Dear Charlie,
Thanks for your feedback!
All our new users receive an offer of 20 free credits to try out our services upon registration. It seems that you have already spent your free credits on communication. We hope you had a good first impression. To continue communicating with users, you can purchase more credits on the site.
If you have any difficulties or additional questions - feel free to contact us via support@funchatt.com
We work 24/7.
Best regards,
Support Team
Nice, thank you for the good site, not the best english
Dear Stan,
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Funchatt.
We will be more than happy to assist you in case of any additional questions.
Please contact us via support@Funchatt.com.
Respectfully,
Funchatt Customer Support
It's been okay but not great. The site doesn't navigate well
Dear Bruce,
Thank you for posting your positive review!
At Funchatt we value your time and always strive to provide fast and efficient service. If you have any suggestions or ideas for improving the website, please let us know via email, we would be glad to hear it.
Kindly contact us via support@Funchatt.com if some questions appear.
Sincerely,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Anthony,
Thank you for the review of our website!
It is a pleasure to hear that the members' variety is so great that you can surely choose the most preferred members.
Wishing you all the best and take care!
Best regards,
Funchatt Customer Support