Funchatt Reviews Summary
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love this app you really are talking to people instead of bots
It not what I thought the women are not in my town they are long distance and I like local women to chat with sorry
Dear John,
Thank you for taking the time to share your thoughts and feedback with us!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
At this point, we kindly ask you to contact us via Support@FunChatt.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
FunChatt Customer Support
Women on this site are fake. They're asking for emails, phone numbers, full names, and information of trying to hack my personal account and all. It's good but I can't really do much anything here. Because it's too good to be true. Other then that, it's alright, I guess.
Dear Willy,
We are sorry to hear about your negative experience!
We would like to emphasise the fact that trusted users' profiles are verified twice. Firstly, our Regional Partner gathers and verify the personal background information, ID, and other documents of the user as well as upload a verification video where the user gives his/her consent to use our Website. The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new user’s profile. In order to verify the user’s identity, we ask for the following: A valid passport/national ID document; A verification video where the user, holding the ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all users registered on the Website of their own free will. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Our main goal is to provide you with a safe space for communication and your satisfaction is our priority!
Would you be so kind as to provide more details regarding the situation you described in your review? We will be glad to conduct an investigation and provide you with a fair resolution.
Please contact us via support@funchatt.com and we will be glad to sort out this situation.
Looking forward to your reply!
Best regards,
Funchatt Customer Support
Very easy to navigate through! Overall very satisfied
Dear David,
Thank you for taking the time to share the feedback about our platform!
It is warming for us to hear that you like the functionality of our communication platform and use it to find new friends and acquaintances online.
Best regards,
FunChatt Customer Support
So far so good. Will need time to decide if people are real or fake.
Dear Kevin,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
This app should be where you can send messages all the time instead of paying for more credits to continue
Dear Dee,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via support@funchatt.com.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
I made a lot of new friends from this website and I really enjoyed talking to them and I also have many female friends on this site so I thank this site
Dear Pratik,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
Great a whole new experience. I would recommend to everyone
Dear Jorge,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.
I'm glad we were able to meet your expectations!
Kind Regards,
FunChatt Customer Support
Everyone here is just so fake, and just trying to get money out of people no real fun
Dear Gaamia,
Thank you for the review.
First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website.
Trusted users' profiles are verified twice. Firstly, our Affiliate Partner gathers and verify the personal background information, ID, and other documents of the user as well as upload a verification video where the user gives her/his consent to use our Website. The second step of the verification procedure is held by our Moderation Team. In order to verify the user’s identity, we ask for the following: A valid passport/national ID document; A verification video where the user, holding his/her ID in their hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all users registered on the Website of their own free will. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we take steps to verify these documents (e.g. Ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case via support@funchatt.com
Best Regards,
FunChatt Customer Support
Good night selection nice topics bit far away but might meet someone
Dear David,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Good so far but just trying out so we'll see how it goes and perhaps I'lll have more input later.
Dear Ethan,
Thank you for a 5-star review!
I hope that your experience with Funchatt will be unforgettable!
Wishing you luck!
Best regards,
Funchatt Customer Support
You don't let me pick anyone local and there is no phone app. What is this, 2008?!
Dear Victor,
We appreciate you sharing your opinion regarding our service as it helps us do better!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
Please note that we always strive to provide our users with a convenient space for online communication and our technical specialists are always aimed at making the best decisions in order to create a user-friendly interface for every customer.
At the moment, there is only a possibility to use the web version of our communication platform at the moment. Please keep in mind that the web version has a few advantages compared to an application. For example, you are able to use your account on both, your mobile phone and a computer as there is a desktop version.
At the same time, you are able to use all of the services with full access to your account history, conversation threads, and users in the following list. Another great benefit of the web version is that you would be able to purchase credits packages for cheaper prices since we would not have to go through certain expenses in order to maintain an application.
Please feel free to reach us via Support@FunChatt.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Best regards,
FunChatt Customer Support
Your a scam u make people pay to have a conversation!
Dear User,
We're sorry to hear that you are disappointed with the credits system on our platform. We understand that it can be frustrating to encounter fees when using a service, but we want to assure you that our credits system is designed to provide a fair and transparent way for our users to interact with each other on the platform.
The credits system allows users to purchase credits which can be used to access various features on the platform, including chatting with other users. We strive to keep our pricing competitive and reasonable, while also ensuring that our platform remains sustainable and able to provide a high-quality service to our users.
If you have any specific concerns or questions about the credits system or any other aspect of FunChatt, please do not hesitate to reach out to us at support@funchatt.com. We would be happy to help you in any way we can.
Thank you for using FunChatt, and we hope that you will continue to find value in our platform.
Best Regards,
FunChatt Customer Support
Listen guys out there, i was on for only 2 days and woman thought i was this amazing guy. These are FAKE women... not real so don't waste your money buying credits to talk. It's a scam. If u think I'm lying, ask any of these woman for their personal email or you give them yours and they will ALL SAY i can't or let's talk further to know each other better. They are therir to get u to buy credits to talk and spend money. DON'T DO IT GUYS... I'VE WARNED YOU!
Dear Jon,
Thank you so much for sharing your feedback!
We want to emphasise that we are a safe company, we do our best to prevent scam activity from women's side and in case of some situations we always investigate and take measures.
We try to make sure that all the users are real and interested in communication on the website. For this purpose we introduced the difficult procedure of verification steps. Our Affiliate Partner gathers and verify personal background information, ID, and other documents of the user as well as upload verification video where the user gives her/his consent to use our Website. Then, the Moderation team is asking the following: A valid passport/national ID document; A verification video where the user, holding his/her ID in hands, declares the current date and confirms that he/she wants to use the service. Should our verification standards had not been met, we decline registration on the Website.
Please pay your attention, that you are free to exchange contact details via the chat with your penfriend, it is up to every user to decide whether to share them or not, as the website provides safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward.
Moreover, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
Please contact us via support@funchatt.com in case you still have any doubts. We will be glad to assist you and we do hope we can count on better rating from you in the nearest future.
Best Regards,
Funchatt Customer Support
Loving it the girls are beautiful and hot looking good
Dear Gabe,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Brilliant I think I actually found someone to meet
Dear Carl,
Thank you for the review, it is great!
It may mean that you are on the right way, thank you, Carl!
Wishing you have nice connections with this member and enjoy the moment!
Best regards,
Funchatt Customer Support
I've been meeting new people and I haven't had to buy anything so far
Dear Stanley,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
The girls are very interesting and also very beautiful you got to wonder why they're not married yet
Dear Jeffrey,
We do appreciate that you found some time to leave your review.
Thanks for sharing your opinion with us, it definitely helps to improve the service we provide.
Kind regards,
Funchatt Customer Support
Good to meet sexy women but you have to pay that's a bummer
Dear Customer,
Thank you for the review!
It is a pleasure to hear that you definitely like our members, great!
Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
Nevertheless, we hope that there is 100% something you can consider a good offer from us.
Feel free to contact us at support@funchatt.com
Best regards,
Funchatt Customer Support
The lady I was talking seem honest and who she was and I hope I can continue. I can I have enough credit to tell I will back on
Dear Matthew,
Thank you for posting a positive review! We appreciate your feedback.
We wish you the best of luck in further communication with your friend.
Best regards,
FunChatt Customer Support
From the business
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
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Dear Bruce,
Thank you for sharing this valuable feedback. We appreciate your loyalty and continued trust in our website.
Please note that you are always able to reach us via support@funchatt.com
Best Regards,
FunChatt Customer Support