Funchatt

Dear Jason,

Every feedback from our users is very important for us.

Your positive experience is truly important for us and we do our best to come up with the most optimal decisions to keep your time on the platform enjoyable.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.

We will really appreciate it if you could get back to us with any questions or concerns you may have and we will be glad to help you out.

Please feel free to reach us at support@funchatt.com at any time if any assistance is needed!

Best regards,
Funchatt Support Team

Dear David,

Thank you for taking the time to share the feedback about your experience!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Please feel free to reach us via Support@FunChatt.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!

Kind Regards,
FunChatt Customer Support

Dear Chris,

Thank you for sharing your feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@funchatt.com and we will be happy to help you

Kind Wishes,
Funchatt Customer Support

Dear Tobi,

Thanks for leaving your feedback with us! We understand how you feel.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

Please feel free to contact us via support@funchatt.com if you are eager to know more about all the special offers available. We will be glad to assist you.

Kind Wishes,
Funchatt Customer Support

Dear Diana,

Thanks for leaving your review!

Please note that you can use the Search option at the top of the list of the users, registered with us. Please click on "People" to access this list. By clicking on the “Filters” button, you can sort users by location. We do hope that your experience will be more enjoyable and you will manage to find new friends on our platform!

Best Wishes,
Funchatt Customer Support

Dear Arturo,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, kindly note that at the given moment, we are not able to prohibit the users to write to you. We give all the users an opportunity to initially reach the person they are interested in. We understand that this amount of chat invitations can be a little frustrating but for now, we don`t have the feature of limiting the chats requests. At the moment, you can block the particular user from writing to you.

If you don’t wish to communicate with a member, simply add user's profile to your Blocked list. You can block a member via the "Messages" page or user's profile page. You can block a member on both pages using the same method: Click/Tap "More"/"..." sign ---> Select "Block User" ---> Click/Tap "Yes" or "Confirm".

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Funchatt

Dear James,

Thank you for leaving this review!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

If you have some specific questions related to our service or need assistance - please contact us via support@funchatt.com and we will be glad to help.

Kind Regards,
Funchatt Customer Support

Dear Walter,

Thank you for your positive feedback on our communication platform. We are glad to hear that you are enjoying your experience with our platform.

We strive to provide a safe and enjoyable environment for all our users, and we are happy to hear that this has been reflected in your interactions so far.

If there's anything we can do to further enhance your experience on our platform or if you have any suggestions for new features or improvements, please don't hesitate to let us know at support@funchatt.com. We value your feedback and always welcome ideas that can help us better serve our users.

Best Regards,
FunChatt Customer Support

Dear David,

Thank you for your positive rate!

It is true, the initial package original price is 2.99. You should buy it before going to other packages. You will see bigger packages of credits available that allow you to have a better communication experience.

If you have any questions or ideas related to our prices, feel free to contact us via support@funchatt.com. We will be glad to assist you!

Best regards,
Funchatt Support Team

Dear Mike,

Thank you for sharing your positive feedback, it means a lot to us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

Please feel free to reach us via support@funchatt.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Kind Wishes,
Funchatt Customer Support