The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Absolutely great experience no pro less of any kind
If you were actually conserned about people meeting other people to see how they would like each other, how come you won, t let them talk to each other are see each other, every time I have tried to do either I have been blocked and so have they, seems to me you just want the money
Dear Derrell,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that every user may have his/her own reasons for joining as well as different goals for using the platform for communication. You may always check the description posted on the user's profile to find whether it matches your interests or goals on the website.
If any member blocks you without explanation, you may contact us via support@funchatt.com and we will check the situation. However, kindly note that your communication depends entirely on both of you.
Please, contact us via support@funchatt.com and share all the details regarding your feedback of the platform that you rated 1 star.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
I have several messages and emails from younger woman's. I have on my profile I don't want to speak with a younger girl but still have
Dear Arturo,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that at the given moment, we are not able to prohibit the users to write to you. We give all the users an opportunity to initially reach the person they are interested in. We understand that this amount of chat invitations can be a little frustrating but for now, we don`t have the feature of limiting the chats requests. At the moment, you can block the particular user from writing to you.
If you don’t wish to communicate with a member, simply add user's profile to your Blocked list. You can block a member via the "Messages" page or user's profile page. You can block a member on both pages using the same method: Click/Tap "More"/"..." sign ---> Select "Block User" ---> Click/Tap "Yes" or "Confirm".
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
Cost way too much just to talk. Pics. And letters I can see the cost.
Dear Greg,
We appreciate you sharing your opinion regarding our service as it helps us do better!
We do understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
I advise you to improve funchatt support service. Unfortunately, they are very slow and sometimes you have to wait several days for an answer.
Dear John!
Thank you for your advice and for pointing this out!
We will take into consideration your review and do our best in order our support to provide outstanding services!
Yours faithfully,
Funchatt Customer Support
There is a special section on funchatt that has phrases that you can easily and casually start a conversation with. This is very useful if you, like me, are not very good at getting people interested and starting conversations.
Dear Laura,
We are happy to know that you enjoyed your experience!
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for sharing your feedback!
Best Regards,
Funchatt Customer Support
Not the easiest website to navigate
But I do love the Lady's you show here maybe some will find true love here!
Dear Charlie,
Thank you for sharing your feedback and wish you a pleasant stay on the platform!
Also, we would appreciate if you share your problems with navigation at support@funchatt.com, so we will be able to take them into consideration.
Best Regards,
Funchatt Customer Support
No one talks straight forward here, most of the profile are set automatically to communicate. Profile are programmed to keep customers occupied while taking there money. I talk to many girls but non of them are realistic replies
Dear Mirza,
Thank you for posting a review! We appreciate your feedback.
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please feel free to contact us via via Support@FunChatt.com at any time if you have any questions or need assistance.
Kind Regards,
FunChatt Customer Support
Funchatt saved me from loneliness. I work as a manager in a large company, there are no financial and household problems, but there is a problem with friendly communication. There are always a lot of people online and there is always someone to talk to.
Dear Andrew,
Thank you for sharing your feedback!
We are happy to know that you enjoyed your experience!
And we wish you a pleasant stay on our website!
Best Regards,
Funchatt Customer Support
You will forget about loneliness and boredom on the Funchatt platform. There are a lot of fun and creative users on the service. You can communicate as in general chats, where there are a lot of people, but you can also communicate alone in a private conversation.
Dear Aleks,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
After a busy day at work, I want to relax in the evening and just chat with nice people on interesting topics. At funchatt you can just forget about all the problems of the day and enjoy communication.
Dear Samuel,
Thank you for choosing us!
There is nothing better I have watched today but your review
Thank you for your support!
Yours faithfully,
Funchatt Customer Support
I just finished being on the social dating app Funchatt. While I was there I met a few girls but I never had video confirmation. Only pictures, pre-made videos, messaging, and chatting. The women are eager to fall in love and fully understand how to spend your tokens. There is no other option than to stay in this system all the while spending tokens for little tasks. I couldn't send my own pictures but instead had to populate with pictures taken from my camera which do not save on my devise so I assume they take them.
A poor service that has the potential to take 1000's of dollars away from the user with little effort. To interact at all with users it takes buying 800 tokens which ended up being just over 200 dollars in US funds. That lasted me a week. Not interested in pursuing this anymore and my advice is to keep your money in the blockchain.
Dear David,
Thank you for sharing your feedback about the website.
First of all, we want to inform you that we are not a dating site, our website is an online-international communication platform where we provide our members with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website. Therefore, as you may see we are only intermediates on the platform and cannot influence on the relationship between our members and what they are looking for here: just online communication, penfriend, love etc. Please remember that it is always better to clarify it directly with the members.
However, it always depends on the person whether s/he wishes to send photos via chat/mail, videos etc.
But we want to remind you that we have such an option as a stream, where you can see the member on the video in real-time.
Also, please be informed that you can send photos in chat/letters the same as prepared or take them through your camera at that moment, just switch the option on your device. And we cannot take photos as due to security reasons we do not have access to your device or even profile.
In addition, we have 4 packages on the website with different prices and amount of credits, so you can choose the one you like more and spend them on the services you like.
We would like to inform you, that there are no such options as contact exchange or real meeting on our website. Therefore, you can exchange contacts or meeting information freely on the website and continue communication out of the website.
It is true that the majority of the members registered on the website are from Latin America. But at the same time, we have also members from other countries.
You can use the Search option at the top of the list of the users, registered with us. By clicking the "Extend search" button, you can choose the range of the location, age and other traits you prefer to see in your friend
Nevertheless, if you have questions about the website, feel free to contact us back at support@funchatt.com at any time.
Best Regards,
Support Team Funchatt
People from all over the world register on the funchatt, so communication here is not only interesting, but also fascinating and you can learn a lot about other countries. Interlocutors are cool and they almost always answer your messages.
Dear Joshua,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Hard to know if they are serious looking for love and marriage
Dear Jim,
Please, note that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.
Every member joins the website for his/her own reasons, and we cannot guarantee that your relationship ends with marriage. Your communication depends only on both of you.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
Ok. Works fine but. I get feeling that it is fraud.
Dear Carlos,
Thank you for sharing your feedback about the website.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted Member sign.
Moreover, we do not tolerate scam and we review every complaint individually.
Therefore, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@funchatt.com and we will review the case.
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
Real talk no bull and honesty I'd give it at least a 10
Dear Kenny,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
So far, nothing completely sexual, refreshing... thanks mostly ladies,
Dear Client,
We appreciate your positive response!
Our main goal is to ensure that only real people communicate on our website. We wish you the best of luck in using our platform!
Best regards,
Funchatt Support Team
Shouldn't have to keep buying coins just to chat with someone. That is so stupid and scamming of peoples money
Dear Gary,
We are deeply sorry to hear that you are not satisfied with our credits system. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
Also, we provide you with 24/7 support on our platform, so in case of any questions or misunderstandings you may contact us right away via support@funchatt.com and we will be glad to resolve your issue.
Let us know if you have any questions, we will be glad to help you!
Best regards,
Funchatt Support Team
So far it has Ben a wonderful experience to meet an angel on your site you get five stars
Dear Goldie,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
It's pretty awesome so far but I got cut off in the middle of a chat session.
Dear Sam,
Thank you for taking the time to leave your feedback.
If you have any difficulties during using the website, please contact us via support@funchatt.com immediately, so we would be able to check the situation.
Wishing you all the best!
We work 24/7 for our customers!
Best Regards,
Support Team Funchatt
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Ronin,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt