Funchatt Reviews Summary
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It seems that just simple chatting uses up credits far too much. I've only sent one picture other than that its just been simple chat, and am almost out of credits already!
Great way to meet people's of all ethic backgrounds
Dear Larry,
We are happy to know that you enjoyed your experience!
Thank you for your feedback about the website!
Best Regards,
Funchatt Customer Support
I'm new to all this just having trouble catching on
Dear Carl,
Thank you for sharing your feedback!
Please remember that you can always contact the Support Team via support@funchatt.com at any time, in case you have some questions.
Best Regards,
Funchatt Customer Support
Excellent but expensive way to communicate through the app and you block any email addresses or cellphone numbers. Why? How can I get someone my email address and cellphone number so they can contact me directly. Mark Carlson, aka Trader1950.
Dear Mark,
Thanks a lot for submitting your feedback!
We would like to inform you, that there are no such options as contact exchange or real meeting on our website. Although, it is still possible to exchange contact details via chat with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward.
Should you have any additional questions, please contact us via support@funchatt.com email at any time.
Best regards,
Funchatt Customer Support
I think I shouldn't pay to talk and giving token don't make since so yes not happy
Dear Lamont,
Thanks for sharing your feedback.
We’re sorry to hear your experience did not match your expectations.
At this point, we would like to let you know that we have paid options as well as free ones.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team
Am still trying to get some one to talk to me please
Dear Dandy,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Please contact us via support@funchatt.com email at any time, we will be glad to assist you with what we can.
However, please note that we cannot force anyone to contact you.
Best regards,
Funchatt Customer Support
Way too expensive to chat with someone, there are cheaper sites out there. By the time I finally talk to someone, I'm cut off just as I'll cut myself off from leaving more information.
Dear Jo,
Thanks for sharing your feedback.
We’re sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team
I sent in a concern and the service team was very responsive.
Dear Paul,
Thank you so much for taking the time to leave us this review!
We were thrilled that you rate our work high.
We put customer experience and satisfaction as our main priority, and your review reaffirms the hard work we put in every day.
Feel free to reach us via support@funchatt.com email at anytime. We are always at your services!
Best regards,
Funchatt Customer Support
It's wonderful except this interruption but I guess if you don't get some kind of feed back the u won't know how to improve
Dear Christopher,
Thank you so much for taking the time to leave us this review!
We indeed strive to improve and your feedback will help us a lot.
However, I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.
Feel free to reach us via support@funchatt.com email at anytime. We are always at your service!
Best regards,
Funchatt Customer Support
You look so sexy with your house doing the way it is your eyes looking and probably had a good freaking smell on I bet you do stepping out the press
Dear Sir,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Very good the girls are so sweet and well mannered
Dear Robert,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Not enough credit to talk to the people who loves you
Dear Ian,
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
Very expensive for what you get but are willing to address any problems u may have
Dear Frank,
Hello and thank you for leaving your review!
Sharing your experience is a great contribution for us in order to improve our services on the website, and for other members to make a decision on upgrading the profile.
That's right that our website is more expensive than some sites, with lower prices. However, our communication platform has a number of advantages, such as verified members, which gives an extra guarantee that the person registered is real, we have no subscription- you decide when to make the payment or not, your control over searches and much more. In addition to these benefits, we always provide high-quality 24/7 customer support to our users. Correspondent requests are handled carefully by the relevant departments (e.g. Moderation, billing, technical department). This means that we have to make some expenses to maintain the same level of care for all our customers, and that is why our prices are quite reasonable with respect to the service you receive.
Please feel free to reach us at support@funchatt.com at any time if any assistance is needed!
We are here for you 24/7.
Best regards,
Support Team
The women are gorgeous & i think I am already fallen for one of them!
Dear Laurent,
We appreciate your positive feedback about our communication platform!
We wish you a great time communicating with your penfriends!
Best regards,
FunChatt Customer Support
It's been letting me text while other apps don't even let you $#*! it an intro
Dear Alex,
We appreciate you choosing our communication platform, your feedback is really significant for us!
Best regards,
FunChatt Customer Support
Good, fun, & exciting, stimulating, l really like some of the woman
Dear Scott,
Thank you for leaving your positive feedback about our website!
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
Other than being expensive to communicate I find it a great experience. I just wish there were some rewards for loyalty here..
Dear Todd,
Hello and thank you for leaving your review!
That's right that our website is more expensive than some sites, with lower prices. However, our communication platform has a number of advantages, such as verified members, which gives an extra guarantee that the person registered is real, we have no subscription- you decide when to make the payment or not, your control over searches and much more. In addition to these benefits, we always provide high-quality 24/7 customer support to our users.
Correspondent requests are handled carefully by the relevant departments (e.g. Moderation, billing, technical department). This means that we have to make some expenses to maintain the same level of care for all our customers, and that is why our prices are quite reasonable with respect to the service you receive.
Nevertheless, for our loyal users, we have a special bonus system. To know more, feel free to contact us via support@funchatt.com
Please feel free to contact us at any time. We'll be happy to help you.
Best Regards,
Funchatt Customer Support
All is going Ok so far. About my choice for a Life partner is on its way. Women on this Site are well behaved. Thanks
Dear Nasir,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
I only been here two and found a nice woman a intelligent woman
Dear Shaun,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Lots of beautiful people. Too expensive to buy credits continuously.
Dear Leon,
Thank you for sharing your experience of using our website.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
Wishing you all the best!
Best Regards,
Support Team Funchatt
From the business
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
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Dear Mike,
Thank you for your comment on our website.
We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).
Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.
Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!
Nevertheless, we need to remind the prices for the activities on the website: the chat costs 2 credits per minute, to send the photo in chat - 10 credits, sticker - 5 credits.
Please remember that this information is available for you on the profile, where is Credits Tab.
If you have some questions about the website or problems using the platform, you can contact us at support@funchatt.com.
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt