FTD

I ordered flowers for my daughter's birthday to be delivered to her office. The delivery date said the date was open. It went downhill from there. The flowers did not arrive on her birthday. They did not arrive the next day. It was three days before the flowers were delivered.
Half-priced grocery store flowers would have looked better. Apparently the florist did not have a heat lamp to place the flowers under to make them look even worse.
The only answer I received was that the florist attempted delivery on the first two days. What Florist.com didn't know is that the building is secured and that the security guard has records of who goes to the office where my daughter works.
Did they offer to make it better? No, they offered a $20 coupon. Why would I order flowers from these people again? The answer is I won't. And I am writing this to save you from the same problem. Stay away from this company.

If I did what I usually do when I use a new company and look at their reviews I would never have used this company. I ordered a very simple bouquet, and although it was same day and it arrived same day, it looked nothing like what it should have and it looked like they picked flowers off the side of the road and plopped them in a vase. When I called the customer line I did get through to someone, Tiffany, and she said they would deliver the correct one and remove the old one (what?) that day. That did not happen and so far its been two days. I After reading these reviews I will continue to us 1-800 flowers when ordering out of town. Or Bake me a Wish they have always been great. Should have stuck with what I know to be good. Fool me once...

I recently purchased some flowers for my wife's birthday through the site as I am abroad. The flowers were as advertised though seemed a bit smaller, the jar or vase was completely different from what I thought I was buying and the note I wrote was not at all what I wrote. This was the most offensive thing as far as I'm concerned. I was trusting them to get it right, and it was so jacked up that my wife just assumed they had come from one of her friends at the office, as all they put on the card was, thank you for being my friend. Not what I had written at all.

I ordered flowers to be delivered in two days. I receice and email the day after said delivery date that the order was not downloaded but they could change the delivery date for some time next week. When I spoke with someone at customer service they said the order was not downloaded. So I asked why not send them tomorrow since I ordered it with two days notice ship with a two day notice they gave me some garbage excuse as to shipping and computers that made no sense, then said the flowers of choice are not actually available. I called them out for lying and simply wanted truth. They continued to back track and gave me no actual concrete reason or help. So if you order from this site. Place your order at leave one prior to the shipment date, and a select a shipment date a week prior to actual desired delivery date and maybe after all the delays it may be sent only one day late.

I ordered an FTD display for a good friend's funeral. What a disappointment to find out that the order was never filled. The only thing that they would do was deliver the order to the families home 3 days after the funeral was completed. They made me look like a complete idiot. I thought they would at least give me the flowers for free since it was their error. No chance it was either deliver to the family or cancel the order. This is the last time I do business with FTD.

Ordered flowers for my Aunts birthday, premium arrangement paid $100.00 the florist FTD used sent a vase with barely 15 flowers. They delivered the flowers 2/7/2022 I called the same night to complain and asked for a refund, I received my refund 2/10.
Happy Customer.

Placed order for wife's birthday while out of town for work, no delivery, no callbacks but there was a quick charge on my CC! Has been almost 2wks, no resolution. Over 5 calls so far to their "support" staff with the same old "will forward your message to our shop and they will call you to resolve"... no that doesn't happen. Tried to get transferred to a customer service person or manager today, was told they don't have customer service dept to transfer to, they only take the orders, well that's the first truthful thing I've heard since this whole fiasco started. Super frustrating and disappointing!
Buyer Beware! EFlowers is definitely not worth the risk!

Please do not EVER purchase from this fraud flower shop in Newton NJ. Ordered for my mom, my Queen the "Queens Court ", f! Ower arrangement for mother's day only to discover they de! Ivered an arrangement of flowers I would not even send to my dog Rusty. When I called the owner, she said she ran out of the roses due and had replaced the unique silver mercury flower stand with a plain glass f! Ower stand that looked like it was spare vases from the dollar general. The absolute Abominating factor was when the owner suggested having the flowers picked up from my 88 year old mothers home and leave her with nothing. The owner also offered to take off $20.00 dollars from a $141.0 order. Shame on you 'Blooms of Elegance'! What might have been my Queens last mothers day was completely disappointing by your lack of care and respect for the work and professionalism your supposed represent.

Flowers weren't delivered when they were supposed to. They said they'd refund the expedited shipping charge. Flowers get delivered 3 days later wilting and the bouquet looks nothing like what was ordered. Thrown together, no actual display, looks like a child did it. Go to customer service and send pic. Offer me the same shipping refund from 3 days ago. But are standing by the pathetic problem. So much for splurging on nice flowers. They did offer me a $15 gift card for next time. I told them to keep it. Completely embarrassed at the delivery and the fact they stand by such a sad product. And cover their butts saying that of course it won't look exact. Show some pride in your work for the cost!

Ordered flowers on a Tuesday to be delivered on Thursday. Now it's Saturday and still nothing. Tried to call, couldn't stay on hold apparently as long as required bc ya know, I have to work at some point. I went to my account to "open a ticket" about my order. To which they said please allow us 24 hours to reply. 24 hours later I check the status of that ticket only to find that the issue was "resolved" 15 minutes after I submitted my issue. Obviously it's not resolved, I'm just down $65 and my flowers weren't delivered. This site is a joke. I'm normally pretty good a reading website reviews. I didn't this time before using them. Learned my lesson unfortunately. It's a shame because I just wanted to make someone smile.

Ginger

I ordered flowers that were supposed to be delivered the following day. It took five days, several hours on the phone with customer service and a lot of stress before the flowers were received. Big surprise, the bouquet that arrived was nothing like the one in the picture! At least I was offered a refund but it was not worth the hassle. Not to mention the surprise was ruined as I had to involve the recipient in the process. The excuses I received were all over the place! Pay the extra few bucks and go to a legit company!

Man, I wish I had seen all these reviews before I ordered from these scam artists. I ordered a large and beautiful bouquet of flowers for my mom this mother's day. I ordered the large size bouquet... with shipping added it was over $80. She received adinky little potted flower that would have cost $10 at Home Depot. I am furious. I sent them a copy of my confirmation email, a picture of what I had ordered, and a picture of the $#*!ty little plant my mom received. They wrote me back and said based on the information I had sent, they could not find my ordered. I can't believe this horrible company is still in business.

I placed an order for flowers for my mom. My credit card was charged and i expected the flowers to arrive the next day as stated. They never came with no explanation from the company other than they would deliver the following day. My mother waited for 4 hours and none ever came, when i finally emailed them myself they stated they couldn't deliver until the following week and if i wanted a refund i would have to wait 3-5 days. So they have my money but did not provide service. Offered no compensation even a coupon code. Basically did not care that i couldn't afford to sent other flowers and left my mom with nothing due to their terrible service. I would avoid the headache and order locally or through a better site.

Order flowers in advance for Vday and even upgraded my order to give my special person something grand... we'll to say the least nothing was grand about the arrangements that were suppose to come with a vase 18 stem roses and tulips in between. I was so embarrassed as one she didn't get them on Vday and had horrible customer service finally she was like they left them outsid at the wrong address and once she open the box it was only 6 roses and 4 tulips. OMG that is not what I order or upgraded spend over $100 for nothing. Will never order from this site again

I ordered flowers for my mother to be delivered to her home. They were left on the porch waiting for her to come home to be surprised but she never came home and ended up in the emergency room at the hospital. Florist.com assured me that once she was released they'd redeliver at no extra charge. However, once she was released, it was to a nursing home. I informed them and they assured me that the flowers would be delivered that day or the next business day to the nursing home. To make a long story short, my mother never received the re-delivery from Florist.com. Where's the compassion anymore?